Online shopping stories - Page 4
Lasoo selects Marketplacer to enhance eCommerce ops
Marketplacer has been selected by Australian deal-discovery service Lasoo to power the company's new retail marketplace.
The festive season sees online scams soar, finds Bitdefender
Bitdefender looked at global spam volumes from October 26 to November 9, uncovering spam campaigns and phishing scams.
Capterra survey reveals Australian consumer shopping sentiments
Australian Consumers Value Privacy: Capterra Study Reveals Attitudes towards First-Party Data Collection, Incentives, and Trust.
Consumers want brands and retailers fined for fake reviews
Australian consumers want brands and retailers fined for fake reviews with many wanting a fine of more than 20% of the business’ total revenue.
The new marketplace identity: Best practices For operating an enterprise marketplace
Research from my company’s recent study showed that online marketplaces grew at twice the rate of traditional eCommerce for the second year in a row.
Customer loyalty drops when brands don't innovate - report
Customers are quick to flee slow-to-innovate brands with lagging commerce experiences, with millennials and Gen Z leading the migration.
Commission cracks down on sales practices that mislead online shoppers
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
Demand for Australian brands grows in China despite tension
67% of China’s cross-border online shoppers expecting to increase their online spending for western and Australian goods in the coming year.
FedEx expands international day-definite delivery services across AMEA
FedEx expands its day-definite delivery services to Indonesia, New Zealand, the Philippines, and Vietnam, fueling cross-border eCommerce growth.
Online shopping delivers unhappy returns to fashion retailers
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.
What does it take to build a thriving enterprise marketplace?
Enterprise Marketplaces are proving to be an essential priority for retailers and brands looking to capitalise on expansive growth in consumer eCommerce.
How a major electronics retailer ended the bot menace on its portal
A large electronic goods retailer is facing a major bot problem, with eight million visits in a week to scrape pricing and product info without permission.
Record number of Australians shopped online over last year
Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.
Online shoppers leaving cart because of high shipping costs - report
90% of online shoppers abandon carts due to high shipping costs, and 64% say lack of security was a deterrent. Australians spent $56bn online in the past year.
FedEx and eBay team up to boost APAC eCommerce options
FedEx Express announces alliance with eBay to provide access to FedEx e-commerce delivery services at competitive rates for APAC sellers.
Havas solution meets critical time as brands shift to online sales
Havas Media Group expands its Havas Market solution to Australia and India, offering businesses a full-service eCommerce platform as online sales surge.
What brands can expect from Amazon Prime Day in Australia
Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event.
Retailers must invest in new tech to keep up with online shopping demand
New Zealand shoppers are expecting digital transformation, with 8 in 10 saying retailers need to invest in new technology, according to a new report.
Australian consumers loyal to retailers who deliver speed and visibility
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.
Consumers want speed, visibility in return for brand loyalty
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
Data crucial to capture shoppers' wallets post-COVID
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
New late-stage order cancellation to improve customer service
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.
Retailers amongst most targeted by cybercriminals
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.
Digital commerce fraud: What it is and how to stop it
Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.