Online shopping stories - Page 3

FedEx Express' new alliance with eBay enables eBay sellers in APAC to sign up for a FedEx account and access the full spectrum of FedEx e-commerce delivery service options at competitive rates.

Havas Media Group says its Havas Market solution provides businesses with a strategic full-service eCommerce offering at a time when sales are increasingly moving online.

Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event. 

There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."

SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.

72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.

First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.

Manhattan Associates launches new service allowing orders to be cancelled up to the point of manifested/loaded status, preventing unwanted shipments and costly returns.

While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 

Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.

NZ Post's eCommerce Spotlight report finds online shopping for Q1 2022 is up 86% on the same quarter in 2020, before COVID-19 restrictions first came into effect.

New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.

For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.

The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest

Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 

According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.

Two years since the surge in digital payments, shoppers have seamlessly transitioned to day-to-day use, with online payments becoming second nature when buying goods and services online.

Attackers increase the volume of attacks, including scraping data, draining customer accounts, damaging site functionality and holding encrypted data ransom.

New Zealand’s eCommerce market set to grow 38% by 2025, with demand increasing for alternative payment methods.

Canstar has announced that the results of its survey for Most Satisfied Customers in the Online Retailers category reveal Mighty Ape as the winner.

The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.

76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.

“Increasingly, businesses are being driven to start or grow their business online. And these entrepreneurs are being challenged to up their game."

In the past two years, we have seen eCommerce change and grow to meet the demands of the new COVID-19 world.