DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers

Online shopping stories - Page 2

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Record number of Australians shopped online over last year
Fri, 19th Aug 2022
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online shopping
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research
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ecommerce
Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.
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Online shoppers leaving cart because of high shipping costs - report
Tue, 9th Aug 2022
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open source
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online shopping
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shipping
New research commissioned by HUBBED reveals 90% of online shoppers abandoned a cart due to high shipping costs, and 64% say the lack of security was a purchase deterrent.
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FedEx and eBay team up to boost APAC eCommerce options
Mon, 11th Jul 2022
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ebay
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online shopping
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apac
FedEx Express' new alliance with eBay enables eBay sellers in APAC to sign up for a FedEx account and access the full spectrum of FedEx e-commerce delivery service options at competitive rates.
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Havas solution meets critical time as brands shift to online sales
Fri, 8th Jul 2022
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online shopping
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apac
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data insights
Havas Media Group says its Havas Market solution provides businesses with a strategic full-service eCommerce offering at a time when sales are increasingly moving online.
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What brands can expect from Amazon Prime Day in Australia
Tue, 5th Jul 2022
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amazon
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australian
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online shopping
Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event. 
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Retailers must invest in new tech to keep up with online shopping demand
Mon, 4th Jul 2022
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cx
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digital transformation
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martech
There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."
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Australian consumers loyal to retailers who deliver speed and visibility
Fri, 1st Jul 2022
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open source
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online shopping
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soti
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.
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Consumers want speed, visibility in return for brand loyalty
Fri, 1st Jul 2022
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open source
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branding
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online shopping
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
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Data crucial to capture shoppers' wallets post-COVID
Thu, 30th Jun 2022
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bi
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big data
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data analytics
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
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New late-stage order cancellation to improve customer service
Fri, 17th Jun 2022
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contact centre
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crm
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martech
Manhattan Associates launches new service allowing orders to be cancelled up to the point of manifested/loaded status, preventing unwanted shipments and costly returns.
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Retailers amongst most targeted by cybercriminals
Thu, 2nd Jun 2022
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cybersecurity
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retailers
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online shopping
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 
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Digital commerce fraud: What it is and how to stop it
Tue, 31st May 2022
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online shopping
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online fraud
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retailers
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
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Online shopping up 31% this quarter - NZ Post report
Tue, 31st May 2022
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nz
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online shopping
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new zealand post
NZ Post's eCommerce Spotlight report finds online shopping for Q1 2022 is up 86% on the same quarter in 2020, before COVID-19 restrictions first came into effect.
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Research unveils precarious customer loyalty for retailers
Wed, 18th May 2022
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crm
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cx
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martech
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
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ANZ shoppers plan to spend less, be more selective
Fri, 22nd Apr 2022
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bnpl
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retailers
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bigcommerce
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
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Pinterest partners with WooCommerce and launches app
Tue, 19th Apr 2022
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nz
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australian
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apps
The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest
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Aussies vote on the toughest jobs in online shopping
Fri, 8th Apr 2022
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crm
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martech
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retailers
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 
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Online retail still the chosen method for Australian consumers
Fri, 25th Mar 2022
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inventory management systems
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online shopping
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retail
According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.
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Shouldering the responsibility of payment security
Fri, 18th Mar 2022
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education
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cybersecurity
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digital literacy
Two years since the surge in digital payments, shoppers have seamlessly transitioned to day-to-day use, with online payments becoming second nature when buying goods and services online.
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Increase in cyber attacks driven by online holiday shopping
Fri, 18th Mar 2022
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cybersecurity
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online shopping
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akamai
Attackers increase the volume of attacks, including scraping data, draining customer accounts, damaging site functionality and holding encrypted data ransom.
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NZ’s eCommerce market set to grow as demand for alternative payment methods increases
Mon, 14th Mar 2022
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bnpl
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online shopping
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ecommerce
New Zealand’s eCommerce market set to grow 38% by 2025, with demand increasing for alternative payment methods.
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Canstar awards Mighty Ape for Most Satisfied Customers
Wed, 9th Mar 2022
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awards
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online shopping
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canstar blue
Canstar has announced that the results of its survey for Most Satisfied Customers in the Online Retailers category reveal Mighty Ape as the winner.
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Fighting smart against policy abuse in online retail
Tue, 1st Mar 2022
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bnpl
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customers
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online shopping
The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.
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Orders with multiple shipments causing customer dissatisfaction
Mon, 21st Feb 2022
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crm
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martech
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inventory management systems
76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.
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