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Customer data Stories - Page 9

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Customer data stories

Maximising value from AI in 2026
Data Protection

Maximising value from AI in 2026

AI's promise for 2026 hinges on fixing decaying, duplicate customer data to curb hallucinations and unlock sharper, revenue-driving insight.

By Barley Laing • 4 min read • Tue, 17th Feb 2026
LIV Golf debuts AI 'Fan Caddie' second-screen companion
Semiconductors

LIV Golf debuts AI 'Fan Caddie' second-screen companion

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026
Xero to retire app store billing, shift to API tiers
Digital Transformation

Xero to retire app store billing, shift to API tiers

Xero is axing its app store billing by June 2026, forcing developers onto new API-based tiers and their own subscription systems.

By Karen Joy Bacudo • 4 min read • Thu, 12th Feb 2026
Experian brings in-platform data quality tools to Snowflake
Digital Transformation

Experian brings in-platform data quality tools to Snowflake

Experian integrates Aperture Data Studio with Snowflake AI Data Cloud to run in-platform data quality, governance and compliance workflows.

By Catherine Knowles • 4 min read • Thu, 12th Feb 2026
Bitsight unveils dark web tool to secure supply chains
Data Protection

Bitsight unveils dark web tool to secure supply chains

Bitsight launches an AI-driven dark web monitoring tool to give organisations earlier warning of cyber threats targeting key suppliers.

By Shannon Williams • 3 min read • Wed, 11th Feb 2026
AI agents reshape sales teams across Australia, NZ
Customer Relationship Management

AI agents reshape sales teams across Australia, NZ

AI agents are rapidly transforming sales teams in Australia and New Zealand, slashing grunt work and reshaping how sellers prospect and close deals.

By Mark Tarre • 5 min read • Wed, 11th Feb 2026
UiPath buys WorkFusion to boost AI crime compliance
Data Protection

UiPath buys WorkFusion to boost AI crime compliance

UiPath buys AI compliance specialist WorkFusion to automate banks' financial crime checks as monitoring workloads and governance demands surge.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Feb 2026
Exclusive: How email still reigns supreme for small business marketing
Customer Experience

Exclusive: How email still reigns supreme for small business marketing

Constant Contact doubles down on AI-driven tools while keeping email the core link between small businesses and their customers.

By Melania Watson • 6 min read • Tue, 10th Feb 2026
How Data Quality in Retail Powers Business Outcomes in 2026
Data Protection

How Data Quality in Retail Powers Business Outcomes in 2026

In 2026, retailers win not by owning more data, but by orchestrating trusted, real-time data that powers every decision and experience.

By Edmund Ng • 6 min read • Tue, 10th Feb 2026
Record rise in digital squatting fuels phishing wave
Malware

Record rise in digital squatting fuels phishing wave

Record digital squatting surge sees 6,200 disputes in 2025, as lookalike domains drive costly phishing, malware and payment fraud.

By Shannon Williams • 4 min read • Mon, 9th Feb 2026

Stories from Other Regions

Customer data stories

StackAdapt links with Experian to power UK ad targeting
Data Protection

StackAdapt links with Experian to power UK ad targeting

StackAdapt partners with Experian to plug its identity graph and UK audience segments into the ad platform, boosting first-party data targeting.

By Catherine Knowles • 3 min read • Wed, 18th Feb 2026
Australia's cyberattack surge demands a new approach to data resilience
Malware

Australia's cyberattack surge demands a new approach to data resilience

Australia faces world's highest rate of serious cyberattacks, exposing millions and forcing a rethink of data resilience strategies.

By Brett Chase • 5 min read • Wed, 18th Feb 2026
AI code is creating security bottlenecks for Australia businesses
Data Protection

AI code is creating security bottlenecks for Australia businesses

AI coding tools are speeding software delivery for Australian firms but overwhelming security teams and exposing unprecedented risks.

By Julie Davila • 5 min read • Mon, 16th Feb 2026
European marketers plan to simplify martech stacks
Unified Communications

European marketers plan to simplify martech stacks

European marketers aim to simplify bloated martech stacks, trimming tools to cut costs, speed execution and gain better control of CX.

By Mark Tarre • 4 min read • Fri, 13th Feb 2026
EILEEN FISHER adopts Aptos tech to unify store sales
Customer Relationship Management

EILEEN FISHER adopts Aptos tech to unify store sales

EILEEN FISHER will roll out Aptos ONE POS across 50+ North American stores to unify sales, inventory visibility and omnichannel service.

By Catherine Knowles • 4 min read • Fri, 13th Feb 2026
Mibanco picks Temenos SaaS to modernise core banking
Software-as-a-Service

Mibanco picks Temenos SaaS to modernise core banking

Peru's largest microfinance lender Mibanco selects Temenos SaaS on Microsoft Azure to overhaul its core banking and speed digital services.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026
Mailchimp boosts eCommerce tools with wider SMS rollout
Software-as-a-Service

Mailchimp boosts eCommerce tools with wider SMS rollout

Mailchimp expands eCommerce tools and AI-driven automation, rolling out SMS to 34 new EMEA markets to boost small business marketing ROI.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Feb 2026
Interactive & Ansvar mark 15 years of tech partnership
Data Protection

Interactive & Ansvar mark 15 years of tech partnership

Interactive and Ansvar celebrate 15-year tech partnership underpinning cyber security, compliance and modernisation in insurance.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Feb 2026