Avaya stories - Page 3
Avaya and Unisys partner to bring cloud-based UC to Aussie Govt
Wed, 22nd Aug 2018
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uc
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crm
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contact centre
The agreement will provide joint clients in Australia with integrated solutions.
Avaya’s BI solution wins gold with blockchain integration
Mon, 30th Jul 2018
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uc
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big data
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bi
The blockchain infrastructure securely collects and shares anonymous customer interaction data from a network of peers.
Avaya adds enterprise-level UC capabilities to SMB solution
Thu, 31st May 2018
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uc
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frost & sullivan
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avaya
The upgrade includes hybrid cloud UC with voice and video, meetings, team collaboration, and content sharing.
Avaya named Leader in Contact Centre Infrastructure Magic Quadrant
Fri, 25th May 2018
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crm
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contact centre
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cx
“Companies that prioritise the Customer Experience generally demonstrate a higher rate of revenue growth,” says Avaya president and CEO Jim Chirico.
APAC enterprises world leaders in digital disruption
Fri, 27th Apr 2018
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digital transformation
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idc
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avaya
By implementing new digital technologies and business models, APAC enterprises are world leaders in digital disruption.
Avaya launches UC and CC cloud solution in New Zealand
Mon, 26th Mar 2018
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cloud services
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uc
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contact centre
‘Powered by Avaya’ SaaS goes live to simplify the cloud transition for the country’s midmarket
Avaya brings AI on board with acquisition of Spoken Communications
Thu, 15th Mar 2018
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contact centre
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blockchain
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ai
“Partners are now able to work with the next-gen of Avaya solutions that bring together AI, IoT and even blockchain,” says ANZ MD.
Kiwi company takes UC security to a multi-billion dollar toll fraud problem
Wed, 31st Jan 2018
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uc
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contact centre
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cybersecurity
A local Auckland company is vowing to put a dent in the billions of dollars lost to toll fraud across unified communications (UC) networks.
Bye bye bankruptcy: Avaya acquires contact centre as a service provider
Wed, 31st Jan 2018
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crm
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contact centre
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martech
It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.
'The Court' gives green light to Avaya’s restructuring plan
Thu, 30th Nov 2017
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avaya
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telecommunications
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communications
Avaya expects to emerge from its bankruptcy before the end of 2017
Avaya expands Edge channel program to empower partners
Fri, 3rd Nov 2017
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crm
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uc
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cloud services
In light of growing demand, Avaya has expanded its channel program to enable partners to offer UCaaS and CCaS.
Avaya announces A.I.Connect initiative to boost AI technologies for enterprise communications
Thu, 2nd Nov 2017
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uc
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contact centre
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ai
The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.
Avaya’s midmarket platform surpasses 600,000 users
Tue, 3rd Oct 2017
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cloud services
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contact centre
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hybrid cloud
Avaya has hit a new milestone for its IP Office Platform after surpassing 600,000 systems issued to businesses and organisations around the world.
Avaya appoints new MD focusing on digital transformation in ASEAN
Tue, 19th Sep 2017
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digital transformation
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avaya
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appointments
Avaya has today announced the appointment of a new managing director for the Association of South East Nations (ASEAN).
Avaya's partners to exclusively distribute new meetings platform
Fri, 15th Sep 2017
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wfh
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uc
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collaboration
The service aims to bring participants together from around the globe, across different systems and devices without investments in new infrastructure.
Avaya ANZ expands local reach with new appointments
Thu, 7th Sep 2017
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crm
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digital transformation
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cx
The new hires are expected to drive growth ANZ markets and maintain strong partner relationships.
Avaya named as a ‘Leader’ in IDC UC&C global vendor report
Mon, 14th Aug 2017
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uc
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contact centre
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idc
The report also offered advice to companies that are intending to implement, change or expand their UC&C environment.
Avaya gears up to exit bankruptcy as local business sees strong growth
Tue, 8th Aug 2017
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nz
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avaya
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psa
Avaya moves a step closer to exiting Chapter 11 bankruptcy, gains new CEO, while local business continues to progress 'strongly'.
Qld RSPCA embraces video conferencing to save animals' lives
Mon, 10th Jul 2017
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uc
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avaya
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animal welfare
This is the best solution for us, as it will enable us to reduce the needless suffering of injured and abandoned animals."
Avaya unveils reorganisation plans
Mon, 24th Apr 2017
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contact centre
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avaya
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extreme networks
Avaya has revealed its plans for ‘reorganisation’ as the company in the aftermath of its January filing for Chapter 11 bankruptcy protection.
A brief history: How Broadcom, Brocade & Extreme Networks got together
Wed, 5th Apr 2017
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pos
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extreme networks
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avaya
From these newly acquired assets, Extreme hopes to generate over $230 million in annualised revenue.
Cisco ends 2016 on top of collaboration market as Microsoft nips at heels
Mon, 3rd Apr 2017
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microsoft
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uc
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contact centre
Cisco ended 2016 top dog in the overall collaboration market, despite a sequential uptick in market share for Microsoft.
Avaya hones in on ANZ with flurry of channel appointments
Tue, 21st Mar 2017
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avaya
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channel development
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channel infrastructure
Following the disruption of bankruptcy filings in the US, Avaya has made a number of job commitments in ANZ to build on its continued transformation.
Bankrupt Avaya enters asset purchase agreement - ANZ MD assures partners
Wed, 8th Mar 2017
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contact centre
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network infrastructure
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network management
Avaya earlier this year filed for bankruptcy and has now announced it has entered into an asset purchase agreement with Extreme Networks.