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Avaya stories - Page 3

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Avaya launches private cloud solution for ASEAN enterprises

Mon, 27th Jan 2020
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Avaya unveils Avaya ReadyNow, a private cloud solution aimed at ASEAN enterprises to streamline UC and CC operations while meeting stringent regulatory demands.
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Interview: Avaya seeks to improve employee experience with unified workspace

Tue, 14th Jan 2020
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TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
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CCNA named top Avaya Australian services provider

Thu, 14th Nov 2019
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Australian services provider CCNA has been named Avaya's Team Engagement Partner of the Year for the Asia Pacific region.
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Avaya launches UC and CC subscription program

Wed, 9th Oct 2019
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Avaya IX Subscription gives customers the flexibility to scale consumption of Avaya’s contact center and unified communications solutions based on their needs.
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Avaya previews new capabilities in UC portfolio

Tue, 8th Oct 2019
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Avaya introduces Avaya IX Onespace, enhancing its UC portfolio with a unified, intelligent workspace aimed at boosting enterprise productivity and efficiency.
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Batelco and Avaya bring cloud solutions to Bahrain’s SMBs

Mon, 7th Oct 2019
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The regional telecoms operator will offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.
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RingCentral pays in stock to work on solutions with Avaya

Mon, 7th Oct 2019
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RingCentral to become exclusive provider of Unified Communications as a Service solutions to Avaya with new strategic partnership.
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Avaya co-builds specialised communications platform with nonprofit organisation

Mon, 7th Oct 2019
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The new platform helps make remote learning and virtual classrooms a reality and helps to enable high-quality video collaboration between staff and parents.
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Avaya makes contact-centre-as-a-service solution available on Azure

Mon, 7th Oct 2019
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The service will launch in the first half of 2020, initially covering the Gulf Cooperation Council (GCC) Countries before general worldwide availability.
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Avaya to showcase latest AI-powered applications at GITEX 2019

Tue, 3rd Sep 2019
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Avaya will unveil their latest AI-powered applications, highlighting cutting-edge advancements in AI and collaboration tech, at GITEX Technology Week 2019.
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Aussie organisations lack understanding of AI, report finds

Thu, 29th Aug 2019
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Although the report exposes the shortcomings of local enterprises, the research revealed there are positive signs ahead.
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Security risks of neglecting the workforce experience – Avaya

Fri, 28th Jun 2019
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Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
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Avaya launches containerised UCaaS solution with Kubernetes

Thu, 30th May 2019
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Avaya unveils a cloud-native UCaaS solution on Google Cloud with Kubernetes, empowering partners to offer scalable, just-in-time communications to SMBs.
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Avaya partners with Standard Chartered to deliver CX transformation

Wed, 24th Apr 2019
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Avaya and Standard Chartered partner to enhance customer experience through a multi-year transformation project.
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Avaya extends AI integration with Google Cloud

Mon, 15th Apr 2019
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Avaya is one of the Google Cloud partners participating in an early access program aimed at augmenting next-generation contact centres.
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Avaya and Nuance to deliver an AI-enhanced customer experience

Tue, 2nd Apr 2019
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Avaya integrates conversational interfaces into its contact center solutions, improving self-service automation capabilities and customer experience.
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Avaya expands integration with Google Cloud AI

Thu, 21st Mar 2019
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This includes embedding Google’s machine learning within conversation services for the contact centre, enabling integration of AI capabilities.
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8x8 appoints ANZ channel senior manager

Wed, 23rd Jan 2019
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8x8 has appointed Steve Shaw as senior channel manager for ANZ, aiming to enhance regional partner collaborations and bolster cloud communications growth.
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Avaya introduces private cloud delivery of its UCaaS solution

Wed, 23rd Jan 2019
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Avaya launches OneCloud ReadyNow, easing enterprise shift to cloud UCaaS/CCaaS with customised private solutions.
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What AI should look like in the consumer-directed economy

Mon, 21st Jan 2019
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Avaya's Peter Chidiac says among all the opinions on what constitutes customer experience, it's clear that they will not wait for businesses any more.