Avaya stories - Page 4
Avaya expands AI offerings with new partnerships
Thu, 17th Jan 2019
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The additions to the ecosystem will enable Avaya to add prioritisation and natural language processing to its UC solutions.
Avaya and Unisys partner to bring cloud-based UC to Aussie Govt
Wed, 22nd Aug 2018
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Avaya and Unisys team up to provide the Australian government and key sectors with AI-driven, secure cloud-based unified communications solutions.
Avaya’s BI solution wins gold with blockchain integration
Mon, 30th Jul 2018
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The blockchain infrastructure securely collects and shares anonymous customer interaction data from a network of peers.
Avaya adds enterprise-level UC capabilities to SMB solution
Thu, 31st May 2018
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Avaya enhances IP Office with enterprise-level capabilities, integrating Avaya Equinox, call recording, and flexible cloud options for SMBs.
Avaya named Leader in Contact Centre Infrastructure Magic Quadrant
Fri, 25th May 2018
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Avaya has been recognized as a Leader in the 2018 Gartner Magic Quadrant for Contact Centre Infrastructure for the 17th time.
APAC enterprises world leaders in digital disruption
Fri, 27th Apr 2018
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By implementing new digital technologies and business models, APAC enterprises are world leaders in digital disruption.
Avaya launches UC and CC cloud solution in New Zealand
Mon, 26th Mar 2018
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Avaya, partnering with Pyrios, unveils its 'Powered by Avaya' cloud solution in NZ, aiming to equip midmarket firms with flexible UC and CC capabilities.
Avaya brings AI on board with acquisition of Spoken Communications
Thu, 15th Mar 2018
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Avaya has closed its acquisition of Spoken Communications, boosting its cloud-based solutions and customer experience management.
Kiwi company takes UC security to a multi-billion dollar toll fraud problem
Wed, 31st Jan 2018
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A local Auckland company is vowing to put a dent in the billions of dollars lost to toll fraud across unified communications (UC) networks.
Bye bye bankruptcy: Avaya acquires contact centre as a service provider
Wed, 31st Jan 2018
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It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.
'The Court' gives green light to Avaya’s restructuring plan
Thu, 30th Nov 2017
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After a year under bankruptcy watch, Avaya's restructuring plan gets court approval, positioning it for a strong comeback with significant debt reduction.
Avaya expands Edge channel program to empower partners
Fri, 3rd Nov 2017
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In light of growing demand, Avaya has expanded its channel program to enable partners to offer UCaaS and CCaS.
Avaya announces A.I.Connect initiative to boost AI technologies for enterprise communications
Thu, 2nd Nov 2017
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The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.
Avaya’s midmarket platform surpasses 600,000 users
Tue, 3rd Oct 2017
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Avaya has hit a new milestone for its IP Office Platform after surpassing 600,000 systems issued to businesses and organisations around the world.
Avaya appoints new MD focusing on digital transformation in ASEAN
Tue, 19th Sep 2017
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Avaya has today announced the appointment of a new managing director for the Association of South East Nations (ASEAN).
Avaya's partners to exclusively distribute new meetings platform
Fri, 15th Sep 2017
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The service aims to bring participants together from around the globe, across different systems and devices without investments in new infrastructure.
Avaya ANZ expands local reach with new appointments
Thu, 7th Sep 2017
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Avaya boosts its Australian and New Zealand operations with strategic senior hires to support growing demand for AI-driven communication solutions.
Avaya named as a ‘Leader’ in IDC UC&C global vendor report
Mon, 14th Aug 2017
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The report also offered advice to companies that are intending to implement, change or expand their UC&C environment.
Avaya gears up to exit bankruptcy as local business sees strong growth
Tue, 8th Aug 2017
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Avaya moves a step closer to exiting Chapter 11 bankruptcy, gains new CEO, while local business continues to progress 'strongly'.
Qld RSPCA embraces video conferencing to save animals' lives
Mon, 10th Jul 2017
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The RSPCA in Queensland has used video conferencing technology by Avaya to increase the number of animals it cares for to over 51,000 each year.