DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers

Avaya stories - Page 2

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Avaya signs Tradewinds as Master Agent, creates opportunity for Australian channel partners
Thu, 27th Aug 2020
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partner programmes
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avaya
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tradewinds brokerage
Tradewinds partners with Avaya to offer Australian businesses secure remote work capabilities and recurring revenue streams.
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Avaya appoints new managing director for ANZ, refines channel program
Thu, 20th Aug 2020
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contact centre
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multi-cloud
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partner programmes
Vatcher, a former Optus VP, will be responsible for expanding the market presence for Avaya’s cloud, remote work and employee experience technologies.
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Avaya brings Device as a Service offering to more businesses around the world
Mon, 13th Jul 2020
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crm
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martech
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customer service
Avaya expands its Device as a Service offering to nine new markets, following 200% growth in subscription-based services.
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CommsPlus signs on as Master Agent for Avaya Cloud Office
Mon, 22nd Jun 2020
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avaya
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ringcentral
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it distributors
CommsPlus joins forces with Avaya to bolster cloud comms in Australasia, offering Avaya Cloud Office.
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New East Asia and Pacific vice president named for Avaya
Thu, 21st May 2020
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contact centre
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avaya
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recruitment
Sami Ammous has been named as the new vice president for Avaya's East Asia and Pacific business, including Australia and New Zealand.
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Avaya recognised for UC excellence by TMC
Tue, 21st Apr 2020
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crm
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uc
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cloud services
Avaya OneCloud wins UC Award for excellence in private cloud communications solutions.
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In times of crisis, collaboration is critical
Mon, 23rd Mar 2020
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uc
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collaboration
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avaya
COVID-19 impacts education, NFPs & health as Avaya offers free online collaboration tool.
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Avaya brings Google Cloud AI capabilities to ANZ contact centres
Thu, 20th Feb 2020
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crm
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contact centre
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cx
Avaya integrates Google AI in Aussie contact centres to boost customer experience and agent efficiency.
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Avaya looks to the future of collaboration with new Spaces features
Fri, 14th Feb 2020
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cloud services
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uc
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contact centre
Avaya Spaces brings multi-experience to CX and team collaboration with new capabilities, providing an easy way to work in the cloud.
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Interview: Avaya’s ANZ managing director on regional growth factors
Thu, 30th Jan 2020
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uc
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crm
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contact centre
Peter Chidiac talks about growth in the region, what sets the Australian market apart, and why it’s important to the Avaya business as a whole.
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Avaya launches private cloud solution for ASEAN enterprises
Mon, 27th Jan 2020
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private cloud
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contact centre
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avaya
Avaya unveils ASEAN-focused cloud solution to streamline enterprise comms amidst strict regulations.
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Interview: Avaya seeks to improve employee experience with unified workspace
Tue, 14th Jan 2020
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uc
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outsourcing
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daas
TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
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CCNA named top Avaya Australian services provider
Thu, 14th Nov 2019
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partner programmes
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awards
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avaya
Australian services provider CCNA has been named Avaya's Team Engagement Partner of the Year for the Asia Pacific region.
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Avaya launches UC and CC subscription program
Wed, 9th Oct 2019
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crm
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uc
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saas
Avaya IX Subscription gives customers the flexibility to scale consumption of Avaya’s contact center and unified communications solutions based on their needs.
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Avaya previews new capabilities in UC portfolio
Tue, 8th Oct 2019
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uc
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gaming
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contact centre
Avaya previews IX Onespace, enhancing unified comms with a personalised, efficient workspace.
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Batelco and Avaya bring cloud solutions to Bahrain’s SMBs
Mon, 7th Oct 2019
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uc
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contact centre
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telecommunications
The regional telecoms operator will offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.
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RingCentral pays in stock to work on solutions with Avaya
Mon, 7th Oct 2019
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uc
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avaya
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ringcentral
RingCentral to become exclusive provider of Unified Communications as a Service solutions to Avaya with new strategic partnership.
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Avaya co-builds specialised communications platform with nonprofit organisation
Mon, 7th Oct 2019
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fleet management
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avaya
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csr
The new platform helps make remote learning and virtual classrooms a reality and helps to enable high-quality video collaboration between staff and parents.
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Avaya makes contact-centre-as-a-service solution available on Azure
Mon, 7th Oct 2019
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saas
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crm
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microsoft
The service will launch in the first half of 2020, initially covering the Gulf Cooperation Council (GCC) Countries before general worldwide availability.
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Avaya to showcase latest AI-powered applications at GITEX 2019
Tue, 3rd Sep 2019
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uc
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contact centre
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ai
Avaya to showcase 'Art of Experience' solutions and AI innovations at the 39th GITEX Technology Week.
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Aussie organisations lack understanding of AI, report finds
Thu, 29th Aug 2019
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contact centre
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martech
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chatbots
Although the report exposes the shortcomings of local enterprises, the research revealed there are positive signs ahead.
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Security risks of neglecting the workforce experience – Avaya
Fri, 28th Jun 2019
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avaya
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cybersecurity strategy
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ux
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
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Avaya launches containerised UCaaS solution with Kubernetes
Thu, 30th May 2019
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uc
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cloud services
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hyperscale
Avaya debuts Google Cloud-based UCaaS solution, boosting SMBs with agile, scalable comms tech.
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Avaya partners with Standard Chartered to deliver CX transformation
Wed, 24th Apr 2019
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big data
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bi
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contact centre
Avaya and Standard Chartered partner to enhance customer experience through a multi-year transformation project.