Opinion Stories - Page 322

Asian Stories

Opinion stories

The future of data centre design and construction

Flexenclosure's Jos Baart discusses the evolution of data centres and how they will be built to match demand in the coming years.

By Jos Baart • 6 min read • Thu, 25th Oct 2018

Global Stories

Opinion stories

Internet of Things

Why operational technology environments need to be secured

By understanding the cybersecurity risks in OT, decision-makers are better placed to make smart buying decisions.

By Mirel Sehic • 4 min read • Wed, 24th Oct 2018

Partner Programmes

Why CPOs are critical in an agile business

The role of the Chief Product Officer is crucial in ensuring that a product meets and exceeds customer expectations in a rapidly evolving business landscape.

By Dayne Nash • 4 min read • Wed, 24th Oct 2018

Coding

The perfect place to attend a coding bootcamp

Learn to code at NEXT Academy's coding bootcamp in Kuala Lumpur. Low cost of living, amazing food, and a chance to explore Southeast Asia.

By Jeannette Goon • 4 min read • Tue, 23rd Oct 2018

Data Analytics

How to successfully approach digital transformation

Data-driven businesses have a higher chance of success in transformative projects, but it takes more than just data to guarantee success.

By Dhruv Dhumatkar • 4 min read • Tue, 23rd Oct 2018

Unified Communications

Redefining the customer experience with AI-powered chatbots

Amid rising customer expectations, AI-powered chatbots are revolutionising the service landscape, promising 24/7 support and operational efficiency.

By Mark Troester • 4 min read • Tue, 23rd Oct 2018

Hyperscale

Looking beyond traditional security for HCI

Adopting HCI means ditching traditional security in favour of application-based policies, automation, and machine learning to ensure agility and performance.

By Liviu Arsene • 4 min read • Tue, 23rd Oct 2018

Customer Relationship Management

Digital customer experience is nothing without a human touch

AI bots may power 85% of customer service interactions by 2020, but human touch is still vital for a positive experience, reveals Gartner research.

By Robert Le Busque • 5 min read • Mon, 22nd Oct 2018

Coding

Why would a business owner want to learn coding?

Business owner and entrepreneur, Sean Mitchell, explains why he decided to learn coding to take control of his business.

By Jeannette Goon • 4 min read • Thu, 18th Oct 2018

Data Protection

 GDPR compliance: Looking beyond the hype

Six months post-GDPR, we demystify compliance myths and provide key insights to navigate the data regulation maze.

By Filip Verloy • 5 min read • Wed, 17th Oct 2018

Data Protection

The potential of secure data storage and analytics

British businesses are harnessing just 58% of data's potential, losing out on GBP £52 billion in GDP gains. What's holding them back, and how can they improve?.

By Rob Coupland • 4 min read • Wed, 17th Oct 2018

Marketing Technologies

The potential impact of AR on the creative industry

Adobe has announced the launch of Project Aero, an integrated platform for augmented reality (AR), that aims to transform customer experiences.

By Abhay Parasnis • 3 min read • Wed, 17th Oct 2018

Firewalls

Facebook breach: Ready for the coming phishing wave?

Much of the information accessed in the Facebook breach is perfect for cyber criminals planning their next phishing attack.

By Asaf Cidon • 5 min read • Wed, 17th Oct 2018

Customer Relationship Management

Why humans will remain at the core of customer experience

AI technology is streamlining human interactions rather than replacing them in contact centres, as customers still rely on human interaction.

By Phil Smith • 5 min read • Wed, 17th Oct 2018

Marketing Technologies

Adobe unleashes a wave of innovations for CC

Adobe has announced that it is bringing the full version of Photoshop CC to the iPad, allowing users to be creative anywhere. #Photoshop #Adobe #iPad.

By Pam Clark • 3 min read • Wed, 17th Oct 2018