The Ultimate Guide to eCommerce
A curated Asian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Asian eCommerce News
Regional stories with direct local relevance
Ant International courts merchants on AI-led Asia growth
Ant International wins over global merchants with AI-led payments tools as Asia's fragmented wallets and schemes lure overseas retailers.
Banma, Alipay launch voice payment system for cars
Banma and Alipay bring voice-led in-car payments to smart cockpits, with drivers able to book tickets, hotels and food hands free.
Nestlé & Lazada trial AI shopping tools in Southeast Asia
Nestlé and Lazada roll out AI shopping tools across five Southeast Asian markets, testing conversational product support for parents buying nutrition items.
AEON360 teams with Google Cloud on AI shopping push
AEON360 and Google Cloud to launch AI shopping system in Malaysia, with plans to spread across Southeast Asia and add in-store, finance and loyalty tools.
EX.IO & Payment Asia explore Hong Kong stablecoins
EX.IO and Payment Asia launch stablecoin push in Hong Kong, targeting merchant payments, custody and trading as the city's regime opens up.
123RF launches Sphere AI platform for Malaysian marketers
123RF debuts Sphere AI platform to streamline marketing workflows for Malaysian businesses, taking aim at tool overload and fragmented creative processes.
Analyst Insights
Research and market analysis connected to eCommerce
Carwow names Chief Technology Officer & adds Sheth
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Constructor posts surge on AI retail search momentum
SEON unveils global partner initiative for AI fraud fight
Constructor earns sole Customers' Choice in Gartner report
Featured News
Google sees retail success with agentic commerce push
Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
Elastic says AI search & context now decide customer loyalty
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
Expert Columns
The 70% problem: Why checkout is still where eCommerce goes to die
Agentic commerce and the evolution of retail purchase behaviour
5 eCommerce trends set to define 2026
Why email automation fails without clean and verified data
Brands are losing the Buy Box and up to 80% of marketplace sales with it
Unpacking the Impact of Agentic Commerce Across ANZ
5 mobile-first strategies to ensure contact data quality
Adapting to change: How SEO specialists can leverage Google's generative AI update
Why AI agentic commerce will rewrite retail loyalty
From complexity to clarity: Why eCommerce needs clean customer data
Interviews
Interviews and video coverage from the networkRecent eCommerce News
Microsoft pledges USD $1 billion for Thailand AI hub
Microsoft to pour more than USD $1 billion into Thailand's cloud and AI build-out, as it deepens work on skills, governance and local partnerships.
Airwallex wins Malaysia licences for full offering
Airwallex secures Bank Negara Malaysia approvals to broaden its payments and foreign exchange services for businesses across the country.
Cainiao & CP AXTRA expand Thailand retail logistics
Cainiao and CP AXTRA deepen Thai retail tie-up with forward warehousing push, as store-level automation lifts order capacity fivefold.
Changi Airport boosts search with OpenSearch overhaul
Changi Airport revamps digital search with OpenSearch, slashing zero-result queries and unifying travel, service and retail discovery.
Why AI agentic commerce will rewrite retail loyalty
AI agents are quietly reshaping retail, and sluggish loyalty platforms risk losing transactions long before shoppers know they've gone.
Singapore firms favour specialist skills & contractors
Singapore employers tighten permanent headcount, channelling spend into scarce AI, cyber and data skills while ramping up contract hiring.
StarHub opens Galaxy S26 pre-orders from SGD $0 monthly
StarHub opens Galaxy S26 pre-orders in Singapore, with 5G Unlimited+ bundles and instalment plans from SGD $0 per month on select tiers.
Redefining retail discovery for Southeast Asian brands with Gen AI
Generative AI is reshaping how Southeast Asian consumers discover, trust and buy, pushing brands to fight for visibility on the AI shelf.
Ramadan 2025 reshapes Southeast Asia shopping journeys
Ramadan 2025 lifted Southeast Asia retail sales 13% as shoppers began browsing weeks earlier and stretched decisions over longer journeys.
Indosat profit up 12.2% as AI drives ARPU, broadband push
Indosat's FY 2025 profit climbs 12.2% to IDR5.5 trillion as AI lifts ARPU and a growing home broadband base underpins revenue gains.
CelcomDigi & Firebase launch telco-based verification
CelcomDigi, Firebase and Telenor Linx launch network-based phone verification in Malaysia to replace vulnerable SMS one-time passwords.
Paydibs maps 2026 outlook for Malaysia's digital payments
Digital payments will be non-negotiable for Malaysian businesses by 2026, Paydibs says, as liquidity, speed and visibility demands intensify.
Airwallex buys Paynuri to launch payments in Korea
Airwallex buys Korean fintech Paynuri, securing key licences to launch local payments and FX services for Korean and global businesses.
Paydibs unveils Nexus suite & Mini POS for MSMEs
Paydibs launches Nexus eCommerce suite and Mini POS tool to cut digitalisation costs and simplify payments for Malaysia's 1.1m MSMEs.
Carlsberg & Meituan link fine dining with beer delivery
Carlsberg deepens Meituan tie-up, linking Black Pearl fine dining with on-demand beer delivery across China and wider Asian markets.
Razorpay unveils smart checkout offers for Singapore
Razorpay launches smart checkout discounts in Singapore to nudge shoppers to cheaper payment methods and cut cart abandonment rates.
8x8 buys Maven Lab to boost APAC CPaaS & messaging
8x8 buys Singapore-based Maven Lab to scale APAC CPaaS, folding Moobidesk into its CX platform for richer, multi-channel messaging.
Drukair chooses Worldpay to boost global payments
Bhutan's Drukair has picked Worldpay as its new global payment gateway to cut cross-border declines and streamline online bookings.
Coupang breach & camera hacks expose Asia cyber gaps
A vast Coupang data breach and mass camera hacks in South Korea expose Asia's widening cyber security gaps and weak identity defences.
Etaily secures SMBC-led funding to fuel Southeast Asia growth
Etaily secures over USD $24 million in SMBC-led funding to boost social commerce growth and regional expansion across Southeast Asia.
