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eCommerce stories - Page 2

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Metaverse
What the metaverse means for retail brands and eCommerce
July 2022
Already retailers are exploring the metaverse as a new platform for sales, what are the possibilities and what do brands need to be thinking about?
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eCommerce
Marketplacer and Intelligent Reach to help retailers sell online
July 2022
Intelligent Reach can now support Marketplacer marketplaces that want to sell their products through other places, such as Google and Facebook, eBay and Amazon.
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eCommerce
Live Payments to use Visa’s Tap to Phone tech for merchants
July 2022
Live Payments has announced a new partnership with Visa to help small businesses and taxi operators accept digital payments securely and conveniently using Visa technology.
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Ebay
FedEx and eBay team up to boost APAC eCommerce options
July 2022
FedEx Express' new alliance with eBay enables eBay sellers in APAC to sign up for a FedEx account and access the full spectrum of FedEx e-commerce delivery service options at competitive rates.
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Havas Media Group
Havas solution meets critical time as brands shift to online sales
July 2022
Havas Media Group says its Havas Market solution provides businesses with a strategic full-service eCommerce offering at a time when sales are increasingly moving online.
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Artificial Intelligence
How to overcome the digital experience dilemma - NICE
July 2022
While self-service solutions can provide major benefits, live voice and chat interactions are still an important part of customer service that continue to need support and investment.
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Digital Transformation
Munro Footwear Group chooses Boomi to assist with digitisation strategy
July 2022
Munro Footwear Group (MFG) has selected Boomi to assist with its eCommerce and digital transformation roadmap goals.
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Adobe
Marketplacer and Adobe accelerate partnership for enhanced commerce solutions
July 2022
Marketplacer has accelerated its partnership with Adobe in order to further enhance the global commerce marketplace.
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Amazon
What brands can expect from Amazon Prime Day in Australia
July 2022
Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event. 
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SOTI
Australian consumers loyal to retailers who deliver speed and visibility
July 2022
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.
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eCommerce
Robust digital warehouse management crucial in Asia-Pacific
June 2022
Thanks to a network of “cloud” stores, grocery and food delivery providers such as Foodpanda can arrange for these commonly requested items to get packed up and sent over in almost no time.
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B2B
Corpay partners with supply chain platform PracBiz Exchange
June 2022
Corpay's new partnership with PracBiz’s allows more than 4000 B2B suppliers on the latter's platform to use Corpay's global payments services.
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Manhattan Associates
New late-stage order cancellation to improve customer service
June 2022
Manhattan Associates launches new service allowing orders to be cancelled up to the point of manifested/loaded status, preventing unwanted shipments and costly returns.
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Alipay
Unlimint and Alipay+ to improve payments for one billion customers
June 2022
Unlimint says this partnership will enable the company to better reach the more than one billion users of digital payment tools brought by Alipay+.
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Forter
Digital commerce fraud: What it is and how to stop it
May 2022
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
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New Zealand Post
Online shopping up 31% this quarter - NZ Post report
May 2022
NZ Post's eCommerce Spotlight report finds online shopping for Q1 2022 is up 86% on the same quarter in 2020, before COVID-19 restrictions first came into effect.
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Sana Commerce
Welding Industries Australia’s new eCommerce store with Sana Commerce
May 2022
Welding solutions manufacturer Welding Industries Australia chooses Sana Commerce to launch a new integrated eCommerce website and customer portal.
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CrescoData
SPS network now available to CrescoData eCommerce customers
May 2022
CrescoData, a Pitney Bowes Company and PaaS business in the commerce space, says its customers can now connect to the SPS Commerce Retail Network.
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Collaboration
Is video technology the future of retail?
May 2022
The way we hunt for and buy products has forever changed with innovative technology designed to take customers from their initial curiosity through to purchase
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Open banking
A look at the rewards and risks of open banking - report
May 2022
RiskBusiness says its report on open banking finds that while it holds much potential, financial services firms need to ensure they have robust, risk processes.
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Customer experience
Human element key to world-class digital customer experience
April 2022
Three years into a global pandemic and the shift to all things digital shows no signs of abating. Good digital customer experience is therefore becoming essential.
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Point of Sale
The evolution of POS technology in an omnichannel world
April 2022
Many retailers have quickly and successfully navigated the challenges of the last two years to seamlessly serve their customers across whichever touchpoints or platforms they prefer.
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eCommerce
Aussies vote on the toughest jobs in online shopping
April 2022
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 
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Cryptocurrency
Three eCommerce trends set to dominate in 2022
March 2022
Digital commerce sales in Australia have jumped significantly due to pandemic business conditions. Regionally, digital commerce in APAC is expected to nearly double in size by 2025.