The Ultimate Guide to Customer Data Platforms
2025 edition
Overview
Also known as CDP.
Nowadays, every business must have information and data about their customers for better business results. In order to manage this in large volumes, Customer Data Platforms are both great analytical devices and powerful marketing tools.
CDPs are databases that can store and centralise first, second and third-party data. Data collected comes from the customers and is divided into several sources. CDP can collect primary data, interaction data and behavioural data.
Analyst reports
Frost & Sullivan on CDP & CX
RingCentral launches Studio for virtual event enhanceme...
4 days ago
Gartner on CDP & MarTech
Targa Telematics recognised in Gartner's 2024 Hype Cycl...
Last week
Capterra on CDP & CX
New tool boosts eCommerce personalisation strategies
Last month
Gartner on CDP & Document Management
SER Group named leader in Gartner's 2024 Magic Quadrant
Last month
NIQ on CDP & Data Analytics
AI & data to transform marketing & media by 2025
Fri, 20th Dec 2024
Featured news
About Collaboration
Titan of Tech - Scott Ward of Customer Science Group
Tue, 10th Dec 2024
About Collaboration
Exclusive: HP’s Neil Westhof on AI revolutionising prin...
Wed, 4th Dec 2024
About Collaboration
Exclusive: Andrea Morgan-Vandome highlights success of ...
Fri, 22nd Nov 2024
About Data Analytics
Exclusive: Informatica's Rik Tamm-Daniels discusses pus...
Wed, 20th Nov 2024
Expert columns
By Mark Devlin of Impact PR
Is your accounts team eroding your corporate brand?
4 days ago
By Matthew Biboud-Lubeck of Amperity
AI-managed data will help retailers avoid another sales...
Last week
By Louis Liu of Rehlko
The Future of Carbon Accounting: GHG Emissions Scopes i...
Last week
By Sarah Jarvis of Eagle Eye
Bringing personalized loyalty strategies to life: From ...
Last month
By Anurag Vasisth of Loyalty Now
Why traditional loyalty programs are failing to meet mo...
Last month
Interviews
Discussing Collaboration
Titan of Tech - Scott Ward of Customer Science Group
Tue, 10th Dec 2024
Discussing Collaboration
Exclusive: HP’s Neil Westhof on AI revolutionising prin...
Wed, 4th Dec 2024
Discussing Collaboration
Exclusive: Andrea Morgan-Vandome highlights success of ...
Fri, 22nd Nov 2024
Discussing Data Analytics
Exclusive: Informatica's Rik Tamm-Daniels discusses pus...
Wed, 20th Nov 2024
Discussing Unified Communications
Exclusive: Precisely's glowing innovation in data integ...
Fri, 6th Sep 2024
More expert columns
By Mitchell Stone of Quantaco
Eight hospitality tech trends transforming pubs in 2025
Last month
By Kris Costello of Aryza
Creating seamless borrower journeys: The automation rev...
Wed, 4th Dec 2024
By Emily Bristow of SS&C Blue Prism
Enhancing customer service through AI-powered personali...
Wed, 4th Dec 2024
By Paul Hadida of SevenRooms
The key to AI success in hospitality? Building trust
Wed, 27th Nov 2024
By Simon Le Grand of Lightspeed
Data-driven strategies to maximise peak season success
Tue, 26th Nov 2024
By Anurag Vasisth of Loyalty Now
How businesses can meet the challenges of restricted co...
Thu, 21st Nov 2024
Top players
Recent news
About Financing
Databricks acquires BladeBridge to boost SQL migrations
Yesterday
About Data Analytics
Mostly AI launches open-source toolkit for synthetic da...
Yesterday
About Data Protection
UK legal sector sees 39% surge in data breach incidents
Yesterday
About Government
HubSpot opens first Australian data centre in Sydney
Yesterday
About Marketing Technologies
Apple launches new app for creating custom invitations
2 days ago
More news
About Digital Marketing
Sitecore's AI-driven CMS sees 100% revenue growth in 20...
3 days ago
About Sustainability
Hotels use AI tech to enhance guest experiences
Last week
About Software Updates
Zoom announces enhanced features for Team Chat users
Last week
About Financing
CIBC invests GBP £5m in Infinity for product developmen...
Last week
About Digital Media
Brightcove launches AI Content Suite for video creators
Last week
Even more news
About Marketing Technologies
Salesforce survey reveals high support for AI in Singap...
Last month
About Business Intelligence
ThoughtSpot debuts Analyst Studio for AI & analytics
Last month
About Digital Engagement
Gen Z to boost UK January sales with GBP £2.5 billion s...
Last month
About Data Protection
Study finds 8.5% of GenAI prompts risk data exposure
Last month
About Network Infrastructure
Ericsson launches AI assistant to simplify 5G for firms
Last month
Job moves
Move at SugarCRM
SugarCRM appoints industry veteran Bob Stutz to board
3 days ago
Move at Microsoft
Crayon appoints Kig Keat Yong as GM of Singapore unit
Mon, 16th Dec 2024
Move at Salesforce
Rob Ferguson named Chief Revenue Officer at Amperity
Mon, 16th Dec 2024
Move at MAPP
Mapp appoints James Brooke as new Chief Executive Offic...
Tue, 10th Dec 2024
Move at Oracle
Alteryx appoints Andy MacMillan as new CEO amid AI push
Mon, 9th Dec 2024
Other guides
You can read other related guides from Marketing Technologies, Artificial Intelligence, Data Analytics, Generative AI, and AI Models.
Powered by