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Salesforce stories

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Vonage adds Salesforce Shield Security in its contact centre
Last month
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cloud
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digital transformation
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cybersecurity
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
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Retailers remain confident in face of economic uncertainty
Thu, 15th Dec 2022
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retailers
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salesforce
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supply chain
Retailers prepared to retrain sellers for a new reality of rising inflation, supply chain bottlenecks and regulatory uncertainty.
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Veeam unveils backup service on Salesforce AppExchange
Thu, 1st Dec 2022
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dr
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data
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veeam
Veeam has announced the new Veeam Backup for Salesforce on Salesforce AppExchange, designed to eliminate the risk of losing data.
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Gentrack and Merkle bring Salesforce solutions to utilities
Wed, 30th Nov 2022
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crm
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cx
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partner programmes
Gentrack is a Salesforce consulting partner, and both Merkle and Gentrack have invested in integrating and implementing Salesforce's energy and utility cloud.
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Salesforce shares surprising Black Friday trends and insights
Tue, 29th Nov 2022
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salesforce
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online shopping
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retail
Salesforce has released its latest digital commerce data based on the spending data of 1.5 billion shoppers during the Black Friday period.
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New Salesforce report sheds light on the state of marketing
Fri, 4th Nov 2022
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ai
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martech
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salesforce
According to new insights from Salesforce, 87% of marketers say their work provides greater value now than it did a year ago.
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Joint research shows how FSIs can accelerate digital transformation.
Tue, 11th Oct 2022
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digital transformation
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fintech
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salesforce
New research from Boston Consulting Group and Salesforce has revealed the best way that FSIs can harness modern technology platforms and work practices to accelerate digital transformation.
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Salesforce launches the first carbon credit marketplace
Fri, 23rd Sep 2022
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crm
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martech
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partner programmes
Salesforce has introduced the Net Zero Marketplace to make carbon credit purchases simple and transparent, aiming to scale the climate-positive impact.
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Hands-on review: Yubikey 5C NFC
Thu, 22nd Sep 2022
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gaming
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cybersecurity
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reviews
Founded in 2007 and specialising in computer and network security, the Swedish company Yubico is now a leader in global authentication.
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Salesforce partners with Snowflake and introduces ‘Hire Me’ button
Fri, 16th Sep 2022
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cloud
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martech
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partner programmes
According to a recent Salesforce report, 73% of customers expect companies to understand their unique needs and expectations
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Marketplacer available on Salesforce AppExchange now
Fri, 16th Sep 2022
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saas
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cloud
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partner programmes
Marketplacer is now available on Salesforce AppExchange, an enterprise cloud marketplace, as the Marketplacer Salesforce Commerce Cloud Cartridge.
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Varonis unveils new security features for Salesforce admins
Thu, 15th Sep 2022
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cloud
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saas
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cybersecurity
Data security firm adds one-click permissions comparison and analysis features for Salesforce admins, saving them time while improving security posture.
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Salesforce selects Workday Enterprise Management Cloud
Thu, 15th Sep 2022
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cloud
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payroll systems
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hcm
Enterprise Management Cloud will help Salesforce have finance, HR, and data in one adaptable system, thus providing better insights and employee experiences.
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Salesforce introduces new Customer 360 innovations
Thu, 15th Sep 2022
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contact centre
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crm
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ai
Salesforce has introduced new Customer 360 innovations, which are set to provide companies with better automation and intelligence technologies.
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Salesforce launches new research into net-zero economy
Mon, 12th Sep 2022
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cloud
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sustainable it
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salesforce
Salesforce has launched new research indicating that 87% of Australian businesses say technology is essential in meeting Australia’s 2050 net zero emissions target.
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IT talent gap fuelling tech investment decisions - report
Fri, 9th Sep 2022
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salesforce
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mulesoft
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investment
IT talent acquisition challenges are now heavily influencing technology investment decisions, according to new research.
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Meaningful impact where human meets digital
Mon, 22nd Aug 2022
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education
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pwc
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business
Helping AIME build its free online university for marginalised communities around the world.
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OpenText launches new solutions on Salesforce AppExchange
Tue, 2nd Aug 2022
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crm
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saas
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cx
Included in this latest launch is OpenText Core Content, a Content Services platform that customers can leverage to effectively manage their content.
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Salesforce announces new innovations for financial services
Tue, 5th Jul 2022
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fintech
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ai
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martech
Salesforce has launched expanded financial services that offer more targeted and trusted automation to help teams unlock insights, deliver better customer service, and drive operational efficiencies.
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Salesforce announces latest generation of MuleSoft
Thu, 30th Jun 2022
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rpa
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salesforce
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mulesoft
Salesforce has introduced the next generation of MuleSoft, a unified solution for automation, integration and APIs to automate any workflow.
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Data crucial to capture shoppers' wallets post-COVID
Thu, 30th Jun 2022
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bi
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big data
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data analytics
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
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Salesforce unveils new offerings for consumer goods companies
Thu, 23rd Jun 2022
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martech
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cdp
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market growth
Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.
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Salesforce harnesses automated solutions with new developments
Mon, 20th Jun 2022
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cloud
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ai
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salesforce
Salesforce has launched Sales Cloud Unlimited, a new feature to help accelerate productivity with AI and automation.
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Research unveils precarious customer loyalty for retailers
Wed, 18th May 2022
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crm
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cx
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martech
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
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