Resilience stories
Manawatu's contact centre professionals shine at annual awards, overcoming a tough year with resilience and triumph.
Tech Revolution in SMBs: Embracing server room upgrades for future-proofing businesses, with HP and Dell leading the charge.
Businesses navigate through economic turmoil by beefing up continuity plans, leveraging new IT developments to ensure resilience.
Support. Educate. Engage. These three words represent the core focus of the recently formed Contact Centre Institute of New Zealand.
As natural disasters loom, 40% of businesses hit could collapse within 5 years, spotlighting the critical need for robust data centre disaster recovery plans.
