The Ultimate Guide to IT Automation
2024 edition
Overview
Many tasks associated with day-to-day IT service delivery are somewhat manual, repeatable and don’t require specific skills (such as provisioning or the early stages of incident management). These and other tasks can be automated, accelerating delivery and problem resolution, while reducing IT support staff workload and allowing a focus on higher-value tasks. IT Automation includes software, systems and tools, with configurable rules driving workflows and repeatable processes.
Analyst reports
![Story image](../../../../../uploads/story/2024/05/17/preview_img-eJzPlM83U2eMLYJPpbCyq2ST.webp)
Gartner on Document Management
ABBYY launches redesigned AI document skills marketplac...
Fri, 17th May 2024
![Story image](../../../../../uploads/story/2024/01/23/preview_Sammy_Zoghlami_1.webp)
Forrester Research on Partner Programmes
Should VMware customers be considering Plan B?
Tue, 23rd Jan 2024
![Story image](../../../../../uploads/story/2023/10/12/preview_GettyImages-1347264285.webp)
IDC on Risk & Compliance
BlackLine introduces e-Invoice Presentment and Payment
Thu, 12th Oct 2023
![Story image](../../../../../uploads/story/2023/09/08/preview_GettyImages-496264156.webp)
FMI on IoT
Pump control panels market to be US$2.6 billion by 2033...
Fri, 8th Sep 2023
Featured news
![Story image](../../../../../uploads/story/2024/07/23/preview_AF_Head_Shot(2).webp)
About Initial Public Offering
Exclusive: Dynatrace thrives with cloud migration, mark...
4 days ago
![Story image](../../../../../uploads/story/2024/06/07/preview_LUIZ_landscape_.webp)
About IT services
Exclusive: Rimini Street's solutions redefine SAP lands...
Last month
![Story image](../../../../../uploads/story/2024/05/26/preview_img-9w0RWhaOi0yAc7aSuTLlcHL9.webp)
About Virtualisation
Exclusive: How Versent sees the virtualization market c...
Tue, 28th May 2024
Expert columns
![Story image](../../../../../uploads/story/2024/06/18/preview_Peter-Philipp-Headshot.webp)
By Peter Philipp of Neo4j
How Generative AI can be turbocharged with knowledge gr...
Last month
![Story image](../../../../../uploads/story/2024/06/17/preview_techday_0ddb1080126b2623eecf.webp)
By Darren Cockerell of SS&C Blue Prism
Beyond the hype: Taking Gen AI mainstream with next-lev...
Last month
![Story image](../../../../../uploads/story/2024/06/03/preview_img-sdRj0cdt5v2jJnScaCDNAuWm.webp)
By Sateesh Seetharamiah of EdgeVerve
Fix your digital transformation for real results
Last month
![Story image](../../../../../uploads/story/2024/04/26/preview_Rosie_Cairnes(2).webp)
By Rosie Cairnes of BlackLine
How to ensure your finance transformation project is an...
Fri, 26th Apr 2024
![Story image](../../../../../uploads/story/2023/12/04/preview_hr_team.webp)
By Ashutosh Agarwal of SS&C Blue Prism
How Intelligent Automation (IA) is transforming Human R...
Wed, 10th Jan 2024
Interviews
![Story image](../../../../../uploads/story/2024/07/23/preview_AF_Head_Shot(2).webp)
Discussing Initial Public Offering
Exclusive: Dynatrace thrives with cloud migration, mark...
4 days ago
![Story image](../../../../../uploads/story/2024/06/07/preview_LUIZ_landscape_.webp)
Discussing IT services
Exclusive: Rimini Street's solutions redefine SAP lands...
Last month
![Story image](../../../../../uploads/story/2024/05/26/preview_img-9w0RWhaOi0yAc7aSuTLlcHL9.webp)
Discussing Virtualisation
Exclusive: How Versent sees the virtualization market c...
Tue, 28th May 2024
![Story image](../../../../../uploads/story/2024/03/07/preview_cloud.webp)
Discussing Cloud Services
Exclusive: Nutanix enters an exciting phase as enterpri...
Fri, 8th Mar 2024
![Story image](../../../../../uploads/story/2023/10/13/preview_infosys.webp)
Discussing Service management
Transforming IT with AI-powered service operations
Mon, 23rd Oct 2023
More expert columns
![Story image](../../../../../uploads/story/2023/12/04/preview_hr2.webp)
By Ashutosh Agarwal of SS&C Blue Prism
How Intelligent Automation (IA) is transforming Human R...
Tue, 5th Dec 2023
![Story image](../../../../../uploads/story/2023/11/21/preview_digital_transformation.webp)
By Chris Smith of M-Files
Successful digital transformation strategies for future...
Tue, 21st Nov 2023
![Story image](../../../../../uploads/story/2023/11/20/preview_Mark_Fioretto_headshot__1_.webp)
By Mark Fioretto of UiPath
Why Australian organisations must act now to meet new E...
Mon, 20th Nov 2023
![Story image](../../../../../uploads/story/2023/10/16/preview_green_hospital.webp)
By Ash Ramanayake of Milestone Systems
How improved air quality aids patient recovery and sati...
Mon, 16th Oct 2023
![Story image](../../../../../uploads/story/2023/09/19/preview_GettyImages-1466886051.webp)
By Shweta Bhanda of Uneecops Business Solutions
Building L.I.V.E. enterprises with a fusion of AI and d...
Tue, 19th Sep 2023
![Story image](../../../../../uploads/story/2023/09/12/preview_pic_-_Tim___2_.webp)
By Tim O’Neill of BitTitan
How human-tech connection is key to adoption and change...
Tue, 12th Sep 2023
Recent news
![Story image](../../../../../uploads/story/2024/07/24/preview_techday_b6fa23f4ad552bbbd85f.webp)
About Customer Relationship Management
Salesforce unveils fully autonomous AI customer service...
3 days ago
![Story image](../../../../../uploads/story/2024/07/16/preview_techday_82db85a5dfffdf926d19.webp)
About Cloud Services
Research highlights customer discontent after Broadcom-...
Last week
![Story image](../../../../../uploads/story/2024/06/26/preview_techday_3d0134796dec23fb7b14.webp)
About Developers
Broadcom updates VMware Cloud Foundation with new key f...
Last month
![Story image](../../../../../uploads/story/2024/06/21/preview_techday_bae948830a788f59ebf6.webp)
About Productivity
BT Group & ServiceNow extend alliance to boost experien...
Last month
![Story image](../../../../../uploads/story/2024/06/21/preview_techday_837db65fa4d526cf45ea.webp)
About Productivity
BT Group strengthens partnership with ServiceNow to boo...
Last month
More news
![Story image](../../../../../uploads/story/2024/06/13/preview_techday_8e8fa646a541e388a523.webp)
About Small Business
StorMagic launches SvHCI, challenges VMware in HCI mark...
Last month
![Story image](../../../../../uploads/story/2024/06/11/preview_MiR1200-PalletJack-photos3.webp)
About Productivity
MiR partners with Sonic Automation to boost Thai indust...
Last month
![Story image](../../../../../uploads/story/2024/06/05/preview_img-zkQexcM5T0O9GXXt7q8WzCXU.webp)
About Cloud Access Security Broker
Arrow Electronics & Broadcom expand VMware distribution...
Last month
![Story image](../../../../../uploads/story/2024/06/03/preview_NIM.webp)
About Developers
NVIDIA explains how NIMs will revolutionise generative ...
Last month
![Story image](../../../../../uploads/story/2024/05/30/preview_img-poawTYYSCi8l11QUEIUMh49S.webp)
About Software-as-a-Service
Genetec to open new R&D hubs & Experience Centres world...
Thu, 30th May 2024
Even more news
![Story image](../../../../../uploads/story/2024/05/21/preview_img-v7rNQn8U0vhu9y1Nt729hPlb.webp)
About Licensing
Rimini Street offers support against VMware fee hikes
Tue, 21st May 2024
![Story image](../../../../../uploads/story/2024/05/16/preview_img-tCjYEitFNvDqVQ3Lk4C44VXi.webp)
About IT services
CCL achieves VMware Pinnacle tier partnership with Broa...
Thu, 16th May 2024
![Story image](../../../../../uploads/story/2024/05/16/preview_img-bIZB1iQROkNXr3DHH5Uqw4O0.webp)
About Storage
NetApp introduces new AFF A-Series systems to boost AI ...
Thu, 16th May 2024
![Story image](../../../../../uploads/story/2024/05/16/preview_img-gQKsYmUNGDCT0rMdtjKMc96m.webp)
About Tax
Deel & Carta announce new global equity partnership
Thu, 16th May 2024
![Story image](../../../../../uploads/story/2024/05/10/preview_img-NFNk48b8FLMu4IpOk3eSsiS3.webp)
About Cloud Services
Tecala among Australia's Best Workplaces in Technology ...
Fri, 10th May 2024
Job moves
![Story image](../../../../../uploads/story/2024/06/13/preview_Geoff_Waters_barracuda.webp)
Move at VMware
Geoff Waters named Chief Revenue Officer at Barracuda N...
Last month
![Story image](../../../../../uploads/story/2024/06/07/preview_Claire_Darling_Headshot.webp)
Move at VMware
Clari appoints Claire Darling as new CMO to drive growt...
Last month
![Story image](../../../../../uploads/story/2024/06/03/preview_Andrew_Philips.webp)
Move at Sony
Freshworks appoints Andrew Phillips as new VP of Sales ...
Last month
![Story image](../../../../../uploads/story/2024/06/03/preview_Rebbeca_Roberts_landscape.webp)
Move at Brocade
LogRhythm appoints Rebbeca Roberts as ANZ sales manager
Last month
![Story image](../../../../../uploads/story/2024/05/24/preview_David_Iannacconi_Headshot.webp)
Move at VMware
RestorePoint.ai appoints David Iannacconi as VP of sale...
Fri, 24th May 2024
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