DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers
Asia

Case management Stories - Page 5

Asian Stories

Case management stories

Dubai arbitration centre launches DANA digital platform for cases
Digital Transformation

Dubai arbitration centre launches DANA digital platform for cases

Dubai International Arbitration Centre launches DANA digital platform to streamline case management and enhance transparency in dispute resolution from January 2026.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025

Global Stories

Case management stories

UiPath & Talkdesk unite agentic AI for healthcare CX
Unified Communications

UiPath & Talkdesk unite agentic AI for healthcare CX

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

By Catherine Knowles • 4 min read • Thu, 11th Dec 2025
AI-driven case strategy technology seen as key advantage for law firms
Data Analytics

AI-driven case strategy technology seen as key advantage for law firms

A report reveals 87% of senior lawyers see AI-driven case strategy software as essential, reshaping litigation by improving outcomes and competitiveness.

By Shannon Williams • 3 min read • Thu, 30th Oct 2025
CrowdStrike enhances Falcon platform with new identity security tools
Unified Communications

CrowdStrike enhances Falcon platform with new identity security tools

CrowdStrike upgrades its Falcon platform with FalconID, offering passwordless MFA and enhanced tools to secure human, AI, and non-human identities in hybrid IT.

By Catherine Knowles • 3 min read • Fri, 19th Sep 2025
FICO named top category leader for enterprise fraud solutions
Breach Prevention

FICO named top category leader for enterprise fraud solutions

FICO has been named a category leader by Chartis Research for the fifth consecutive time in enterprise, payment fraud solutions and fraud platforms in 2025.

By Sean Mitchell • 4 min read • Thu, 4th Sep 2025
SAS named market leader for AI-driven fraud & AML solutions
Risk & Compliance

SAS named market leader for AI-driven fraud & AML solutions

SAS has been named Market Leader in AI-driven fraud and AML case management, praised for its stable platform and advanced cloud-native AI features.

By Melvin Hipolito • 4 min read • Wed, 3rd Sep 2025
Hyland to open source AI-ready cloud repository for enterprises
Unified Communications

Hyland to open source AI-ready cloud repository for enterprises

Hyland will open source its AI-ready, cloud-native Content Repository, enhancing enterprise scalability, flexibility, and integration with modern AI workloads.

By Jed Nykolle Harme • 3 min read • Sat, 30th Aug 2025
NiCE, Salesforce deepen AI partnership for unified service
Customer Relationship Management

NiCE, Salesforce deepen AI partnership for unified service

NiCE expands its AI partnership with Salesforce to unify customer service via deeper integration between CXone Mpower and Service Cloud platforms.

By Jed Nykolle Harme • 3 min read • Wed, 13th Aug 2025
TCS & Council of Europe Development Bank automate reconciliation
Digital Transformation

TCS & Council of Europe Development Bank automate reconciliation

TCS partners with the Council of Europe Development Bank to automate reconciliation using AI, enhancing efficiency and transparency in European operations.

By Sean Mitchell • 4 min read • Wed, 18th Jun 2025

Stories from Other Regions

Case management stories

Atturra, Comtrac partner on AI-driven investigation tools
Document Management

Atturra, Comtrac partner on AI-driven investigation tools

Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.

By Melvin Hipolito • 4 min read • Thu, 11th Dec 2025
New Zealand Police cuts case times to hours with automation
Data Analytics

New Zealand Police cuts case times to hours with automation

New Zealand Police has cut case processing times from two weeks to under four hours using Appian's automation platform, enhancing efficiency and service.

By Sean Mitchell • 3 min read • Tue, 2nd Dec 2025
How AI is reshaping the war for legal talent
Data Privacy

How AI is reshaping the war for legal talent

AI and digital skills are now essential in UK law firms, transforming recruitment as firms seek talent to navigate technology-driven legal services.

By James Hull • 5 min read • Wed, 19th Nov 2025
Clue Software launches AI tools to boost investigative efficiency
Advanced Persistent Threat Protection

Clue Software launches AI tools to boost investigative efficiency

Clue Software has launched new AI tools designed to enhance investigative efficiency by accelerating intelligence processing and improving threat detection.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
Newgen recognised as 'Niche Player' in 2025 Gartner quadrant
Document Management

Newgen recognised as 'Niche Player' in 2025 Gartner quadrant

Newgen Software has been named a 'Niche Player' in Gartner's 2025 Magic Quadrant for Business Orchestration and Automation Technologies, highlighting its strengths in enterprise automation.

By Kaleah Salmon • 3 min read • Thu, 6th Nov 2025
NZTA streamlines road safety camera management with new cloud system
Unified Communications

NZTA streamlines road safety camera management with new cloud system

NZTA and Verra Mobility launched a cloud-based system to enhance road safety camera incident processing, improving enforcement and supporting safer roads in New Zealand.

By Melania Watson • 3 min read • Thu, 23rd Oct 2025
Holding Redlich launches Cicero AI platform pilot with Automatise
Data Protection

Holding Redlich launches Cicero AI platform pilot with Automatise

Holding Redlich has begun a two-month pilot of Automatise's Cicero AI platform to enhance efficiency and data security across key legal practice groups nationwide.

By Melania Watson • 3 min read • Tue, 24th Jun 2025
Tata partners with council bank to automate reconciliation ops
Digital Transformation

Tata partners with council bank to automate reconciliation ops

Tata Consultancy Services will automate the Council of Europe Development Bank's reconciliation processes to boost efficiency and handle complex transactions.

By Kaleah Salmon • 4 min read • Fri, 20th Jun 2025