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User experience news stories - Page 2

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Cloud
OpenText expands capabilities in latest Cloud Editions release
OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
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User experience
How should cloud-centric organisations prioritise data protection?
Organisations can embrace digital transformation with confidence by including these critical considerations in data protection strategy planning and execution.
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Mobile data
Dynatrace introduces Session Replay, revamping mobile UX
The enhancements open the door for digmance feature adoptions ital teams to further optimise the user experience, performance feature adoptions and conversions of their mobile apps.
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Commerce Systems
The crucial role of digital experience in a successful eCommerce venture
Developing a strong online relationship with the customer is a crucial part of doing business in the digital era.
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Google
Research finds top-ranked sites in Google result fail user experience test
Research suggests that websites ranked in Googles top 20 search results fail to meet the user experience threshold.
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Digital Transformation
How IT will lead digital transformations
The COVID-19 pandemic has raised the urgency of digital transformation as companies have been forced to shift from in-person to contactless sales and services overnight. Delivering digital customer experiences has become the only way to do business.
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DevOps
Agile and innovative teams are key to outstanding customer experiences
To ensure happier customers, fewer bugs and faster page loads are needed. Here are three ways that teams can enable greater customer experiences for their businesses — and it all starts with the dev team.
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Application Performance Monitoring / APM
How UX monitoring can transform remote access technologies
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
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User experience
Contentsquare expands A/NZ presence with new offices in Melbourne and Sydney
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
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SD-WAN
Competing in the digital era: delivering better services with SD-WAN
The cause of many of the delays and connectivity issues experienced by end-users is the need to backhaul internet traffic. SD-WAN can help with that, writes Vertel commercial director Tony Hudson.
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Healthcare
Are robust digital experiences the future of healthcare in New Zealand?
“People’s perceptions of and relationships with technology are changing, and to adapt, healthcare payers and providers need to redesign digital experiences.”
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Customer experience
Why UX is a critical part of technology success for SMBs
Customers have raised expectations and now demand the same, if not better, UX with small and medium-sized businesses (SMBs) as they do with large organisations, Konica Minolta finds.
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Branding
Qualtrics extends BrandXM to enable better business-customer relationships
Qualtrics has added new capabilities to BrandXM, a solution designed to enable organisations to have greater control over how consumers experience and interact with their brand.
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Artificial Intelligence
Gartner’s nine UX trends for 2020
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
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Video
Shutterstock launches new service for video makers around the world
Shutterstock Elements includes more than 3,000 cinema-grade video effects, including 4K lens flares, transitions, visual effects, film overlays, video kits and more.
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Digital Transformation
Riding the frictionless wave with cloud-based apps – Talend
The term has been co-opted in recent years to describe the phenomenon of commercial processes which appear to work smoothly and effortlessly.
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Wi-fi
Q&A: Aruba optimises UX through network monitoring
UXI enables IT teams responsible for managing networks, such as office spaces, healthcare facilities and schools, to simulate real-world network usage experiences.
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Avaya
Security risks of neglecting the workforce experience – Avaya
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
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Customer experience
Qualtrics grows market share in APJ
"We are increasing our focus on helping organisations succeed with XM."
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Unit4
Invest in enterprise software UX & watch your people grow
In today’s digital era, we’re seeing a big change of focus from UI to  modern user experiences (UX) such as conversational UX and purpose-built UX.
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Customer experience
How online retail businesses need to bundle security into customer experience
eCommerce sites, in particular, are increasingly targeted by hackers due to the sensitive payment card information.
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Internet of Things
“Tell me why I’m wrong!” - Verykios’ (frank) view of the channel
Nick Verykios has been managing director of Arrow ECS A/NZ for coming up 15 years. He has insightful and incisive things to say about the channel.
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Network Infrastructure
Exclusive: Aruba APAC CTO talks next steps for the region
“So suddenly, in our region, we have become almost early adopters of these new shifts in technological revolutions.”
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Video
Kaltura launches UX focused video capture solution
Its Personal Capture offering allows users the to capture both screen and camera in a single click.