DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers

User experience stories - Page 2

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TX strategy crucial in transforming Govt services, report finds
Fri 31 Dec 2021
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gartner
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digital initiatives
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user experience
By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner.
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How modern technology solutions help insurers provide a better customer experience
Wed 15 Dec 2021
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crm
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digital transformation
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ai
In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.
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F5 extends Shape Security portfolio to protect against account takeover attacks
Thu 9 Dec 2021
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online fraud
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user experience
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security
F5 has announced multiple security offerings with the intention of helping to safeguard digital experiences with comprehensive account takeover protection.
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Acquia officially receives 'protected' stamp from IRAP assessment
Tue 16 Nov 2021
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data protection
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government
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acquia
This confirms that Acquia Drupal Cloud has achieved the Australian government security status of Protected on selected deployments.
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OpenText expands capabilities in latest Cloud Editions release
Fri 12 Nov 2021
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inventory management systems
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idc
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opentext
OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
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How should cloud-centric organisations prioritise data protection?
Tue 1 Jun 2021
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iaas
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malware
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casb
Organisations can embrace digital transformation with confidence by including these critical considerations in data protection strategy planning and execution.
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Dynatrace introduces Session Replay, revamping mobile UX
Wed 21 Apr 2021
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mobile data
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mobile apps
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user experience
The enhancements open the door for digmance feature adoptions ital teams to further optimise the user experience, performance feature adoptions and conversions of their mobile apps.
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The crucial role of digital experience in a successful eCommerce venture
Wed 21 Apr 2021
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martech
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commerce systems
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open source
Developing a strong online relationship with the customer is a crucial part of doing business in the digital era.
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Research finds top-ranked sites in Google result fail user experience test
Wed 21 Apr 2021
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google
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websites
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user experience
Research suggests that websites ranked in Googles top 20 search results fail to meet the user experience threshold.
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How IT will lead digital transformations
Wed 10 Feb 2021
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digital transformation
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ai
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devops
The COVID-19 pandemic has raised the urgency of digital transformation as companies have been forced to shift from in-person to contactless sales and services overnight. Delivering digital customer experiences has become the only way to do business.
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Agile and innovative teams are key to outstanding customer experiences
Wed 16 Dec 2020
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devops
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cx
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crm
To ensure happier customers, fewer bugs and faster page loads are needed. Here are three ways that teams can enable greater customer experiences for their businesses — and it all starts with the dev team.
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How UX monitoring can transform remote access technologies
Mon 7 Dec 2020
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bi
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virtualisation
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data analytics
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
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Contentsquare expands ANZ presence with new offices in Melbourne and Sydney
Wed 21 Oct 2020
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martech
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cdp
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user experience
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
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Competing in the digital era: delivering better services with SD-WAN
Tue 29 Sep 2020
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network infrastructure
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network management
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crm
The cause of many of the delays and connectivity issues experienced by end-users is the need to backhaul internet traffic. SD-WAN can help with that, writes Vertel commercial director Tony Hudson.
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Are robust digital experiences the future of healthcare in New Zealand?
Wed 19 Aug 2020
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it in healthcare
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accenture
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user experience
“People’s perceptions of and relationships with technology are changing, and to adapt, healthcare payers and providers need to redesign digital experiences.”
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Why UX is a critical part of technology success for SMBs
Fri 6 Dec 2019
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crm
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printing
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cx
Customers have raised expectations and now demand the same, if not better, UX with small and medium-sized businesses (SMBs) as they do with large organisations, Konica Minolta finds.
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Qualtrics extends BrandXM to enable better business-customer relationships
Thu 7 Nov 2019
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branding
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qualtrics
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user experience
Qualtrics has added new capabilities to BrandXM, a solution designed to enable organisations to have greater control over how consumers experience and interact with their brand.
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Gartner’s nine UX trends for 2020
Wed 30 Oct 2019
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surveillance
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ai
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biometrics
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
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Shutterstock launches new service for video makers around the world
Wed 24 Jul 2019
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video
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marketing
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user experience
Shutterstock Elements includes more than 3,000 cinema-grade video effects, including 4K lens flares, transitions, visual effects, film overlays, video kits and more.
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Riding the frictionless wave with cloud-based apps – Talend
Mon 8 Jul 2019
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cloud
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digital transformation
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talend
The term has been co-opted in recent years to describe the phenomenon of commercial processes which appear to work smoothly and effortlessly.
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Q&A: Aruba optimises UX through network monitoring
Tue 2 Jul 2019
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wireless networks
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aruba networks
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wi-fi
UXI enables IT teams responsible for managing networks, such as office spaces, healthcare facilities and schools, to simulate real-world network usage experiences.
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Security risks of neglecting the workforce experience – Avaya
Fri 28 Jun 2019
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avaya
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user experience
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cybersecurity strategy
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
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Qualtrics grows market share in APJ
Wed 12 Jun 2019
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crm
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payroll systems
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cx
"We are increasing our focus on helping organisations succeed with XM."
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Invest in enterprise software UX & watch your people grow
Mon 15 Oct 2018
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martech
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chatbots
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unit4
In today’s digital era, we’re seeing a big change of focus from UI to  modern user experiences (UX) such as conversational UX and purpose-built UX.
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