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User experience (UX) stories

Personalised fan experiences top 2030 World Cup study
Smart Cities

Personalised fan experiences top 2030 World Cup study

Supporters want tailored journeys over stadium spectacle at the 2030 FIFA World Cup, as 40% backed personalisation in Designit's survey.

By Regine Laguilles • 4 min read • 2 days ago
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • 3 days ago
Adobe brings Acrobat PDF tools to WhatsApp Web & Windows
Software-as-a-Service

Adobe brings Acrobat PDF tools to WhatsApp Web & Windows

WhatsApp Web and Windows users can now review PDFs in-chat, reducing the need to download files as Adobe targets workplace document sharing.

By Sean Mitchell • 3 min read • 3 days ago
Cloudbrink launches AI security platform for enterprise
Data Protection

Cloudbrink launches AI security platform for enterprise

Rising concern over shadow AI has prompted Cloudbrink to bundle endpoint monitoring, data loss prevention and secure connectivity for enterprises.

By Sean Mitchell • 4 min read • 3 days ago
Fresh perspective: New Gentrack CTO on AI-driven utility future
Software-as-a-Service

Fresh perspective: New Gentrack CTO on AI-driven utility future

AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.

By Donovan Jackson • 6 min read • 3 days ago
HP backs Wubble.ai for AI audio on its PCs in Asia
Edge Computing

HP backs Wubble.ai for AI audio on its PCs in Asia

Users across Asia-Pacific will gain access to AI music, voice and sound tools on eligible HP consumer PCs as the partnership rolls out regionally.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
SoftwareOne partners NinjaOne to simplify ANZ IT ops
Disaster Recovery

SoftwareOne partners NinjaOne to simplify ANZ IT ops

ANZ businesses could cut endpoint management sprawl as SoftwareOne adds NinjaOne's platform to its direct sales offer, easing IT overheads.

By Sean Mitchell • 4 min read • 4 days ago
Bir named among world's top fintechs in neobanking
Digital Transformation

Bir named among world's top fintechs in neobanking

The ranking puts Azerbaijan's digital finance sector on a global stage, as Bir becomes the first South Caucasus firm to join CNBC's neobanking list.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Epsilon launches Brand Pages for retailer websites
Digital Transformation

Epsilon launches Brand Pages for retailer websites

Retailers gain a templated way to host branded content and shoppable pages, as suppliers seek better visibility and clearer sales attribution.

By Mark Tarre • 4 min read • 4 days ago
Cisco's Galaxy Mode shows AI assistant for IT teams
Robotics

Cisco's Galaxy Mode shows AI assistant for IT teams

By linking chat to live IT systems, Cisco is pitching AI assistants that could cut routine work while keeping engineers in control.

By Mark Tarre • 4 min read • 4 days ago
Cisco shows how AI aids visually impaired employees
Enterprise Resource Planning

Cisco shows how AI aids visually impaired employees

New AI tools are giving visually impaired staff more independence at work, but Cisco says they still need screen readers and human support.

By Mark Tarre • 3 min read • 4 days ago
Yubico's YubiKey 5.8 adds digital signing features
Multi-factor authentication

Yubico's YubiKey 5.8 adds digital signing features

The update could let companies use a single security key to approve payments, documents and AI actions without custom cryptography.

By Mark Tarre • 4 min read • 5 days ago

Stories from Other Regions

User experience (UX) stories

Quontic links Alkami & MANTL to lift digital uptake
Digital Transformation

Quontic links Alkami & MANTL to lift digital uptake

New account holders are moving into online banking faster, with Quontic lifting immediate digital uptake to the mid-70% range after the link-up.

By Karen Joy Bacudo • 4 min read • Yesterday
Yoree launches beta photo memory app for camera rolls
Data Protection

Yoree launches beta photo memory app for camera rolls

The beta aims to help users find and revisit photos buried in crowded camera rolls, as privacy questions loom over family image tools.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
QuoteCheck wins Insurance Business 5-star tech nod
Risk & Compliance

QuoteCheck wins Insurance Business 5-star tech nod

The recognition highlights growing insurer demand for tools that curb building repair claim inflation, with users reporting 10% to 12% savings.

By Sean Mitchell • 4 min read • 2 days ago
Samsung launches Galaxy Z Fold8 range & new watches
Wearables

Samsung launches Galaxy Z Fold8 range & new watches

Samsung's latest Galaxy foldables and watches bring AI and health-tracking features to Australia, with pre-orders now open.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Australian retailers back AI shopping as trust lags
Customer Relationship Management

Australian retailers back AI shopping as trust lags

Australians remain wary of AI at checkout, with 64% uneasy about letting systems buy on their behalf despite rapid retailer investment.

By Karen Joy Bacudo • 4 min read • 4 days ago
Testlio launches LeoCore as AI testing flaws mount
DevOps

Testlio launches LeoCore as AI testing flaws mount

With AI-related defects threatening user trust, the new platform pairs automated test creation with human checks across global devices and markets.

By Sean Mitchell • 4 min read • 5 days ago