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User experience (UX) stories

WARC forecasts slower growth for retail media spend
Digital Signage

WARC forecasts slower growth for retail media spend

Growth is expected to ease to 11.5% in 2027 as retail media matures, with Amazon still dominating US and European ad spend.

By Sofiah Nichole Salivio • 5 min read • Last week
Flashscore claims top accuracy in predicted line-ups
Data Analytics

Flashscore claims top accuracy in predicted line-ups

Users could get more reliable football team news as Flashscore's predicted line-ups outperformed rivals across Europe's top leagues and the Champions League.

By Sofiah Nichole Salivio • 4 min read • Last week
Ui Ai launches Amica digital employee for customer service
Software-as-a-Service

Ui Ai launches Amica digital employee for customer service

Businesses facing staffing pressures may use Ui Ai's Amica to handle customer queries, orders and leads around the clock.

By Joseph Gabriel Lagonsin • 4 min read • Last week
XTB upgrades investment plans with ready-made portfolios
Fintech

XTB upgrades investment plans with ready-made portfolios

The update should help retail investors build diversified portfolios without needing daily trading decisions or complex fund selection.

By Sofiah Nichole Salivio • 3 min read • Last week
Holiday shoppers turn to AI & cashback as inflation bites
Fintech

Holiday shoppers turn to AI & cashback as inflation bites

Inflation is pushing US holiday buyers to use AI and cashback tools, with nearly all shoppers planning at least one budget-stretching tactic.

By Karen Joy Bacudo • 3 min read • Last week

Stories from Other Regions

User experience (UX) stories

Walmart adds tap-to-pay at select US stores & clubs
Fintech

Walmart adds tap-to-pay at select US stores & clubs

Shoppers will soon be able to tap phones and cards at Walmart tills, as the retailer rolls out contactless checkout across US stores by 2026.

By Karen Joy Bacudo • 3 min read • Today
Consumers may switch banks over authentication, says survey
Multi-factor authentication

Consumers may switch banks over authentication, says survey

Fraud controls are becoming a deal-breaker, with more than two in five consumers saying they could switch banks over authentication alone.

By Karen Joy Bacudo • 3 min read • Today
blueAPACHE partners with ControlUp on managed services
Software-as-a-Service

blueAPACHE partners with ControlUp on managed services

Mid-market customers in Australia could see faster fixes and fewer tickets as blueAPACHE folds ControlUp ONE into its managed services.

By Sean Mitchell • 4 min read • Yesterday
Xero wins Canstar award for small business software
Software-as-a-Service

Xero wins Canstar award for small business software

Australian small businesses rated the software highest for easing admin, with users praising its reporting, integration and ease of use.

By Karen Joy Bacudo • 4 min read • Yesterday
Hands-on review: Narwal Flow 2 robot vacuum and mop
Internet of Things

Hands-on review: Narwal Flow 2 robot vacuum and mop

A strong choice for hard floors, the robot struggles on thick carpet, limiting its appeal in homes that need full-room coverage.

By Darren Price • 6 min read • Yesterday
Where cultural context stands in AI's digital black box
Fintech

Where cultural context stands in AI's digital black box

Bias in AI is becoming a business risk as researchers warn English-language models still miss cultural nuance in non-Western markets.

By Jake MacAndrew • 6 min read • Last week
ASAE uses live captions & translation in Indianapolis
Artificial Intelligence

ASAE uses live captions & translation in Indianapolis

More than 5,500 attendees at ASAE's Indianapolis meeting could follow sessions in their own language or via captions without extra kit.

By Sean Mitchell • 3 min read • Last week
Adobe says AI travel traffic to US sites jumps 119%
Digital Transformation

Adobe says AI travel traffic to US sites jumps 119%

Travellers are increasingly starting searches with AI, and travel sites that are hard for models to read may miss out on bookings.

By Sean Mitchell • 4 min read • Last week
RedSquid & Bango target TV subscriptions for operators
Software-as-a-Service

RedSquid & Bango target TV subscriptions for operators

Households could soon manage entertainment, gaming and fitness subscriptions on one TV bill as operators seek fresh revenue beyond connectivity.

By Mark Tarre • 4 min read • Last week
Blue Machines AI launches Floe for Indian customer chats
Fintech

Blue Machines AI launches Floe for Indian customer chats

The model aims to stop Indian customer-service bots from switching languages unnecessarily, reducing friction in live voice and chat exchanges.

By Mark Tarre • 4 min read • Last week
Logitech says audio accuracy key as AI voice dictation grows
Unified Communications

Logitech says audio accuracy key as AI voice dictation grows

Poor audio can now mean costlier AI mistakes as voice dictation spreads through Australian offices and opens new hardware demands.

By Sean Mitchell • 4 min read • Last week
Frost Bank lifts digital account openings with Blend
Data Analytics

Frost Bank lifts digital account openings with Blend

Digital onboarding now takes six to seven minutes at Frost Bank, as manual reviews dropped and customer acquisition improved.

By Karen Joy Bacudo • 4 min read • Last week
Personetics & Plaid team up to boost bank engagement
Fintech

Personetics & Plaid team up to boost bank engagement

Banks could keep customers on their own apps more easily as Personetics and Plaid combine account data to flag savings and debt moves.

By Karen Joy Bacudo • 5 min read • Last week