Salesforce stories - Page 4

Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.

Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.

Rippling, the US-based workforce management giant, has launched in Australia, marking the initiation of a multi-year investment strategy in the ever-growing Asia-Pacific region.

SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.

Whilst 86% of Asia-Pacific IT leaders believe AI can boost productivity, Salesforce's latest research reveals that 69% of businesses may not fully capitalise on AI due to difficulties with data system harmonisation.

Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.

SolarWinds appoints IT industry veteran Brian Goldfarb as CMO, leveraging his two-decade experience to further company's growth and transformation phase.

Fraud prevention platform, SEON, recruits Björn Heckel, seasoned tech executive from Uber and Salesforce, as CTO to reinforce its commitment to fighting fraud and boosting enterprise solutions.

Lilian Lam assumes role as Singapore Country Manager for cybersecurity specialist Exclusive Networks, aiming to boost business development and tackle the evolving cyber threat landscape.

Despite 83% of cybersec decision-makers in Australia and New Zealand seeing Zero Trust Network Access as future security, 17% have yet to start a programme, Forrester Consulting study reveals.

In Q3 2023, China's spending on cloud market services saw an 18% rise to $9.2bn, while Chinese cloud giants saw a surge led by AI technology innovations.

Identity security giant, Okta, gears up to acquire 2022-born Spera Security, set to boost its identity threat detection capabilities and enrich its customer base with advanced technology.

Revenue Grid increases sales efficiency with AI-driven enhancements in its Winter 23 release, including improved data capture and streamlined workflows.

BillingPlatform extends its multi-year partnership with Australian software provider Class to enhance cloud-based wealth accounting services.

Salesforce bolsters AI capabilities in Data Cloud and Einstein 1 Platform, and launches Trailblazer Career Marketplace.

Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.

Justin Mongroo takes up the role of Senior Vice President of Sales at WP Engine, aiming to augment its growth trajectory.

Qarbon Technologies revolutionises digital infrastructure management, launching Qarbon LATTICE to enhance efficiency and automation globally.

Salesforce and AWS amplify their strategic partnership, enabling cross-platform integration to simplify data management and utilise AI technologies. .

Amazon unveils Amazon Q, an AI assistant designed to boost workplace efficiency, tapping into organisations' internal resources.