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Market research Stories - Page 4

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Market research stories

UK, US firms abandon AI plans amid skills shortage
Digital Transformation

UK, US firms abandon AI plans amid skills shortage

Major UK and US professional services firms are shelving AI projects as skill shortages bite, exposing a gap between tech spend and staff readiness.

By Mark Tarre • 5 min read • Wed, 25th Mar 2026
Bazaarvoice finds AI review use fuels shopper mistrust
Customer Experience

Bazaarvoice finds AI review use fuels shopper mistrust

Bazaarvoice finds nearly a quarter of shoppers use AI to write reviews, yet almost two thirds distrust AI-assisted feedback as inauthentic.

By Shannon Williams • 5 min read • Wed, 25th Mar 2026
AliExpress raises UK Brand+ price guarantee to £40
Marketing Technologies

AliExpress raises UK Brand+ price guarantee to £40

AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.

By Sean Mitchell • 4 min read • Fri, 20th Mar 2026
AI aids product discovery, but shoppers shun checkout
Data Protection

AI aids product discovery, but shoppers shun checkout

AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.

By Shannon Williams • 4 min read • Fri, 20th Mar 2026
Generational divides shape how shoppers use green data
Marketing Technologies

Generational divides shape how shoppers use green data

Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.

By Shannon Williams • 4 min read • Thu, 19th Mar 2026

Stories from Other Regions

Market research stories

Australians split shopping across retailers to chase value
Customer Experience

Australians split shopping across retailers to chase value

Weaker loyalty and lower confidence are pushing most shoppers to compare prices across stores, with 67% splitting purchases to find value.

By Mark Tarre • 4 min read • Mon, 30th Mar 2026
Bon Charge™ launches recharge sale with AUD $500 off
eCommerce

Bon Charge™ launches recharge sale with AUD $500 off

Shoppers can save almost AUD $500 on red light and infrared devices as demand for at-home wellness tech grows in Australia.

By Sofiah Nichole Salivio • 3 min read • Mon, 30th Mar 2026
Britons set to spend GBP £2.39bn on Easter goodies
Marketing Technologies

Britons set to spend GBP £2.39bn on Easter goodies

Slower growth in Easter spending reflects cautious households, even as the holiday is set to generate GBP £2.39bn for retailers.

By Karen Joy Bacudo • 4 min read • Fri, 27th Mar 2026
OpenSearch named GigaOm leader in vector databases
Open source

OpenSearch named GigaOm leader in vector databases

OpenSearch named a Leader and Fast Mover in GigaOm's 2025 vector database radar, underscoring its growing role in AI search infrastructure.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026
SAP finds UK brands overestimate customer experience
Customer Relationship Management

SAP finds UK brands overestimate customer experience

SAP warns UK brands drastically overrate their customer experience as consumers report disjointed, impersonal service despite AI investment.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026
Canadian law firms report strongest AI time savings
Digital Transformation

Canadian law firms report strongest AI time savings

Canadian law firms report the strongest AI time savings globally, yet many still battle lost billable hours and tangled tech stacks.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Mar 2026
Late payments threaten Payday Super for small businesses
Crypto

Late payments threaten Payday Super for small businesses

Late payments leave Australian small firms fearing missed Payday Super, as Xero finds cash flow gaps and AUD $15,257 losses on average.

By Karen Joy Bacudo • 3 min read • Mon, 23rd Mar 2026
Only 3% of European shippers still avoid AI in logistics
Digital Transformation

Only 3% of European shippers still avoid AI in logistics

AI now underpins day-to-day transport planning for most European shippers, with just 3% yet to deploy it, Descartes survey finds.

By Sofiah Nichole Salivio • 4 min read • Sat, 21st Mar 2026
Samsung launches Jet 95S cordless vacuum in Australia
Smart Home

Samsung launches Jet 95S cordless vacuum in Australia

Samsung unveils Jet 95S cordless vacuum in Australia, a AUD $799 model built for 'chore snacking' with stronger suction and smart cleaning modes.

By Mark Tarre • 4 min read • Fri, 20th Mar 2026
UK PC retail slumps as Eurozone markets power ahead
Supply Chain

UK PC retail slumps as Eurozone markets power ahead

UK PC retail slumps with sales down as much as 26%, while Germany and France surge ahead, widening Europe's consumer tech divide.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026
UK resellers move from AI talk to practical rollout
Unified Communications

UK resellers move from AI talk to practical rollout

UK resellers shift from AI hype to hands-on deployments as customers demand automation, analytics and compliance in communications.

By Shannon Williams • 4 min read • Thu, 19th Mar 2026
Virgin Media O2 pays GBP £6.6m to recycle 85,500 devices
Unified Communications

Virgin Media O2 pays GBP £6.6m to recycle 85,500 devices

Virgin Media O2 paid GBP £6.6m to customers for 85,500 unwanted devices in 2025, highlighting e-waste risks and data security fears.

By Sean Mitchell • 4 min read • Thu, 19th Mar 2026
Telstra leads NBN brand funnel as trust crowns Aussie
Unified Communications

Telstra leads NBN brand funnel as trust crowns Aussie

Telstra tops national NBN brand funnel measures, while Aussie Broadband emerges as the most trusted provider in Conjointly's new tracker.

By Shannon Williams • 3 min read • Thu, 19th Mar 2026