IT Department stories - Page 1

Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.

Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.

AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.

Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.

AI will transform cyber threats by 2026, experts say, but warn over-automation and legacy systems could imperil critical infrastructure.

Australia’s National AI plan is set to ignite a 2026 surge in AI adoption, data centre build-outs and subscription-led tech investment.

A Tenable demo shows a Copilot-built AI agent can be jailbreaked to steal card data and grant free trips, exposing major fraud risks.

FPT and SCSK are launching COBOL PARK in Japan to modernise ageing mainframes and avert the looming 2025 “digital cliff” risk.

Peer Software has been named in Gartner’s 2025 Voice of the Customer report for hybrid cloud storage, reflecting strong enterprise reviews.

TXP warns 2026 will bring a low-code legacy crunch, AI-fuelled cognitive overload and tougher scrutiny of cybersecurity in supply chains.

BlueCat leaders say AI, rising security threats and IT modernisation will force enterprises to rethink how they design and defend networks.

New research finds just 6% of enterprise AI leaders say their data infrastructure is ready, making data the key brake on AI progress.

CFOs seize direct control of cloud and AI bills as start-ups see infrastructure swallow up to 40% of revenue and squeeze margins.

Accenture and Snowflake form a 5,000-strong AI data unit for enterprises, with Caterpillar among early clients and a new global CoE planned.

TransCrypts founder Zain Zaidi joins Forbes 30 Under 30 after a CAD $20M seed round fuels growth in HR, healthcare and humanitarian tech.

Cybersecurity threats and fast-evolving AI are set to be the biggest disruptors for global IT leaders in 2026, new research warns.

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

AI agents with sweeping powers will trigger new identity security fears by 2026, as firms brace for over-privileged bots and poisoned models.

Industrial giants warn AI ambitions are stalling as severe talent shortages and ageing systems choke growth and sustainability goals.

AI rollout delays are stretching to a year as three-quarters of organisations report security incidents and governance gaps grow.