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APAC enterprises to prioritise AI ROI by 2025, says report
Digital Transformation

APAC enterprises to prioritise AI ROI by 2025, says report

A new report indicates that over half of Asia-Pacific enterprises expect to optimise AI investments for better long-term ROI by 2025, moving beyond initial trials.

By Shannon Williams • 3 min read • Thu, 19th Dec 2024
Ecosystm acquires CoVentured to boost innovation network
Unified Communications

Ecosystm acquires CoVentured to boost innovation network

Ecosystm acquires AI-powered CoVentured to strengthen its innovation network, integrating over 175 enterprises and boosting collaboration among global giants like Unilever and BP.

By Kaleah Salmon • 2 min read • Wed, 3rd Jul 2024
Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Unified Communications

Ecosystm & Verint Playbook highlights wider scope needed for CX strategies

New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.

By Sean Mitchell • 2 min read • Tue, 12th Dec 2023
'Sustainability goals not matching ambition in global businesses, study reveals'
Clean technologies

'Sustainability goals not matching ambition in global businesses, study reveals'

A new study reveals a wide gap between the high sustainability ambitions of global businesses and their actions.

By Kaleah Salmon • 3 min read • Tue, 5th Dec 2023
JumpCloud and Google Cloud announce joint hybrid workforce offering
Desktop-as-a-Service

JumpCloud and Google Cloud announce joint hybrid workforce offering

JumpCloud partners with Google Cloud to offer businesses a combined solution that enhances security and manages hybrid workforces.

By Catherine Knowles • 3 min read • Wed, 26th Apr 2023
InterSystems' study inspects ANZ's healthcare interoperability
Data Analytics

InterSystems' study inspects ANZ's healthcare interoperability

InterSystems' study reveals changes in Australia and New Zealand's interoperability landscapes will boost data-driven care.

By Catherine Knowles • 3 min read • Tue, 29th Nov 2022
Data analytics a struggle for ANZ healthcare organisations
EduTech

Data analytics a struggle for ANZ healthcare organisations

Most Australian and New Zealand healthcare organizations struggle to use data analytics, according to a study by InterSystems and Ecosystm.

By Zach Thompson • 3 min read • Tue, 9th Aug 2022
Workplace design a crucial factor for better employee experience - report
Unified Communications

Workplace design a crucial factor for better employee experience - report

Workplace design is crucial for employee wellbeing and productivity, with a study showing the importance of flexible work options and improved office spaces.

By Mitchell Hageman • 3 min read • Mon, 8th Aug 2022
Aqua Security announces new global partner ecosystem initiative
Application Security

Aqua Security announces new global partner ecosystem initiative

Aqua Security has introduced its new global partner ecosystem program, which looks to put further emphasis on customer outcomes and experiences.

By Mitchell Hageman • 3 min read • Thu, 28th Jul 2022
Smarter tech investments can streamline collaboration for insurers
Customer Experience

Smarter tech investments can streamline collaboration for insurers

Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. .

By Ryan Morris-Reade • 3 min read • Thu, 31st Mar 2022
Vertiv survey shows increased focus on building out the edge
Hyperscale

Vertiv survey shows increased focus on building out the edge

Edge computing investments are set to change the profile of the data centre ecosystem over the next five years, according to a new survey by Vertiv.

By Mitchell Hageman • 3 min read • Thu, 3rd Mar 2022
Access4 announces strategic global partnership with UJET
Customer Relationship Management

Access4 announces strategic global partnership with UJET

Access4 will now offer UJET's cloud contact centre solutions to assist in unifying and enhancing the customer experience.

By Ryan Morris-Reade • 3 min read • Tue, 15th Feb 2022
What is network optimisation and why is it so important?
Network Infrastructure

What is network optimisation and why is it so important?

Network optimization is crucial for businesses in the digital age, enhancing security, productivity, and customer experience.

By George Tsoukakis • 8 min read • Fri, 17th Dec 2021
Customer experience key to post-pandemic prosperity, finds report
Customer Relationship Management

Customer experience key to post-pandemic prosperity, finds report

Boards of directors and senior management now want to turn their businesses towards digital customer communications.

By Staff Writer • 3 min read • Wed, 4th Nov 2020
Ecosystm teams up with Capgemini to accelerate growth
Customer Relationship Management

Ecosystm teams up with Capgemini to accelerate growth

Ecosystm partners with Capgemini to boost digital growth, aiming to enhance user experiences and innovation through a more secure and interactive platform.

By Catherine Knowles • 3 min read • Thu, 7th May 2020

Stories from Other Regions

Indian firms struggle to turn AI pilots into real ROI gains
Digital Transformation

Indian firms struggle to turn AI pilots into real ROI gains

Indian firms ramp up AI pilots for customer engagement and marketing, but most still struggle to prove real returns and scale deployments.

By Kaleah Salmon • 4 min read • Wed, 14th Jan 2026
Australian firms deepen tech role in climate strategy
Digital Transformation

Australian firms deepen tech role in climate strategy

Australian IT teams are taking charge of climate goals, but data gaps and weak ROI metrics still limit real sustainability progress.

By Sean Mitchell • 6 min read • Thu, 8th Jan 2026
RealWear unveils new products for its productivity platform
Platform-as-a-Service

RealWear unveils new products for its productivity platform

RealWear launches RealWear Connect, RealWear App Marketplace, and Developer Toolkit in a bid to become a full productivity platform for frontline professionals.

By Gaurav Sharma • 3 min read • Fri, 31st Mar 2023