Customer retention stories - Page 10

Despite recognising data's potential, a majority of investment institutions lack requisite technical proficiency, a study reports.

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

Billy Loizou, who is the Area Vice President for APAC at Amperity, joins us today to tell us more about Amperity and what they are doing in the APAC region.

Rise in online fraud prompts Payment Service Providers to seek innovative third-party solutions for prevention.

Yotpo appoints Adam Ioakim as GM for APAC, aiming to strengthen growth in the region and expand the Yotpo team.

LeanDNA strengthens executive team with new CRO Olivier Gachot and CMO Jordan Slabaugh to drive go-to-market strategy and accelerate growth.

Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.

Tredence was recognized for its ability to merge vertical expertise with customer analytics and data engineering sets.

Access4, the UCaaS provider, has launched a new SMS service to fuel partner network growth and increase customer retention.

Radiant Logic has delivered a fourth straight year of profitable growth and an expanding customer base despite economic uncertainty.

The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.

Retailers can improve customer retention and secure repeat business through card-linked loyalty programs that remove friction and inconvenience for shoppers.

Greenfingers needed a robust call-centre solution that enabled its staff around the country to provide a great customer service experience.