Chatbots stories - Page 12
Egress report highlights rising concern over phishing threats
Mon, 22nd Jan 2024
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phishing
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email security
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agentic ai
Egress' Email Security Risk Report reveals that 94% of organisations have fallen victim to phishing attempts, demonstrating an alarming escalation in cyber threats.
AI-driven customer experience heralds future trends
Thu, 18th Jan 2024
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uc
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data protection
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cx
The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.
OpenAI gears up to safeguard 2024 elections from tech abuse
Wed, 17th Jan 2024
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api
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ai
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agentic ai
OpenAI is taking proactive measures to protect the integrity of the 2024 worldwide elections, tackling potential technological abuses and ensuring transparency and accuracy in AI-related content.
Calabrio acquires Wysdom to enhance AI & machine learning capabilities
Wed, 10th Jan 2024
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ai
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agentic ai
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productivity
Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.
AI chatbots posing risks of terrorism incitement – expert
Tue, 2nd Jan 2024
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ai
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agentic ai
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islamic state
AI chatbots could potentially radicalise new waves of violent extremists, underscoring the need for revised terrorism laws.
Thai software vendor revenue grows 14.1% with AI as key driver
Thu, 28th Dec 2023
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uc
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private cloud
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digital transformation
Thailand's software vendor revenue growth at 14.1% YoY, driven by booming AI, application platforms and cloud services adoption.
Geeker pioneers on-demand peer-to-peer tech support
Thu, 28th Dec 2023
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uc
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agentic ai
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contact centre
Geeker launches real-time tech support platform, enabling swift peer-to-peer tech troubleshooting on-demand at the push of a button.
Trust Bank conducts first internal hackathon, fostering innovation
Wed, 27th Dec 2023
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uc
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llms
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ai
Trust Bank conducts its first internal hackathon, fostering innovation to improve customer experiences.
Egress experts predict wave of AI weaponisation in cyber threats for 2024
Wed, 27th Dec 2023
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uc
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cx
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phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
Meet ESG goals with industrial automation
Tue, 26th Dec 2023
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uc
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supply chain
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digital twins
ESG goals shift from optional to essential in business, with automation aiding efficiency and sustainability.
UK judges to use AI chatbot despite concerns over credibility issues
Sat, 16th Dec 2023
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edutech
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agentic ai
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r&d
Despite credibility concerns, UK judges will use ChatGPT AI chatbot in legal rulings to process large text volumes.
Verint leads in Conversational AI according to Opus Research report
Thu, 14th Dec 2023
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uc
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data analytics
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cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
Alibaba Cloud open-sources two large language models for AI community
Tue, 12th Dec 2023
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uc
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llms
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agentic ai
Alibaba Cloud has open-sourced two large language models for AI, Qwen-72B and Qwen-1.8B, to facilitate AI advancements.
Surge in eCommerce platforms sees rise of counterfeit goods
Wed, 6th Dec 2023
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uc
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supply chain
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digital twins
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
Generative AI adoption slow but has potential, survey reveals
Wed, 6th Dec 2023
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uc
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genai
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llms
Just 10% of businesses employ generative AI solutions despite potential for significant improvements, finds study.
AI experts reveal 2024 predictions: hype drop & increased scrutiny
Wed, 6th Dec 2023
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edutech
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supply chain
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genai
AI experts forecast a drop in generative AI hype, increased regulation, and thorough scrutiny in AI adoption by 2024.
Siemens & Intel to boost sustainability in semiconductor manufacturing
Tue, 5th Dec 2023
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uc
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semiconductors
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manufacturing
Intel and Siemens AG partner together to advance sustainability and efficiency in semiconductor manufacturing using IoT solutions.
AI's expanding role: SAS's 2024 predictions unveiled
Fri, 1st Dec 2023
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uc
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digital twins
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risk & compliance
SAS unveils predictions for the role of artificial intelligence in 2024, forecasting tech advancements and job creation potential.
WatchGuard predicts cybersecurity threats and trends for 2024
Thu, 30th Nov 2023
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firewalls
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breach prevention
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llms
Cybersecurity leader WatchGuard predicts a rise in AI-driven cyber threats, VR/MR headset attacks and harmful QR codes in 2024.
WatchGuard unveils cybersecurity threats predicted for 2024
Thu, 30th Nov 2023
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firewalls
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advanced persistent threat protection
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breach prevention
WatchGuard Technologies warns emerging tech trends like AI, VR/MR headsets and QR code technology could present key cybersecurity threats in 2024.