Chatbots stories - Page 11
Hospitality sector facing distinct security challenges
Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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ai agents
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
Silico redefines process simulation with latest launch
Thu, 7th Sep 2023
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uc
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digital twins
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ai agents
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
UK businesses warned about integration of AI chatbots
Fri, 1st Sep 2023
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uc
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data privacy
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llms
British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.
Just 6% of Australian tech budgets spent on innovation
Fri, 1st Sep 2023
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ai agents
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productivity
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it spending
Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.
BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
Channel selection: Essential for a successful customer experience strategy
Tue, 29th Aug 2023
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uc
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cx
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martech
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
Mandiant reveals how threat actors perceive generative AI
Tue, 29th Aug 2023
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advanced persistent threat protection
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genai
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llms
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.
AI causes worry for parents, 51% stop use of ChatGPT for homework
Thu, 24th Aug 2023
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llms
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ai agents
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norton
A new survey from Norton, a Cyber Safety brand of Gen, has found that Kiwi parents now face a new challenge from AI chatbots.
Travel Counsellors introduces Freshworks AI-powered chatbots
Thu, 24th Aug 2023
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uc
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cx
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martech
The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.
Lenovo and VMware reveal first solutions from joint innovations
Wed, 23rd Aug 2023
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it automation
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multi-cloud
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partner programmes
Lenovo and VMware have announced the first turnkey solutions from their joint Edge and Cloud Innovation Labs at VMware Explore 2023.</p>.
VMware and NVIDIA build on existing partnership in the name of AI
Wed, 23rd Aug 2023
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datacentre infrastructure
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it automation
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partner programmes
VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.
Gen Z in the dark on basic internet terms – research
Fri, 18th Aug 2023
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uc
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ai agents
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telco
The DNS Research Federation suggests young people are risking their safety online by using the Internet without knowing what key terms mean.
Retailer investments driven towards AI to grow sales
Fri, 11th Aug 2023
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supply chain & logistics
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ai
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ai agents
AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.
Suncorp FY23 performance boosted by technology transformation
Thu, 10th Aug 2023
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uc
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digital transformation
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it automation
Digitisation, automation and artificial intelligence (AI) have helped support the performance of Suncorp Group in the financial year (FY) 2022-23.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
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cx
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martech
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genai
Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
Capgemini launches generative AI services to aid in digital transformation
Thu, 3rd Aug 2023
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digital transformation
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genai
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ai
Capgemini launches generative AI portfolio to support clients in their digital transformation, with a focus on sectors such as life sciences and retail.
How AI can complement Australia's human experience
Wed, 2nd Aug 2023
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uc
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digital transformation
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ai
Artificial Intelligence (AI) and digital technologies have become an integral part of our lives, promising a future of unprecedented possibilities.
Altering the commercial landscape through the power of AI
Tue, 1st Aug 2023
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llms
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ai
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ai agents
There will be winners and losers in the AI race, but AI pessimists are discounting the creativity and productivity that the technology will unleash.
Automation and AI in the law sector: threat or opportunity?
Thu, 27th Jul 2023
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risk & compliance
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ai
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ai agents
AI and automation can help accelerate the productivity of existing teams, enabling firms to make the most of their resources and boost their overall efficiency.