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About Shannon

Shannon Williams mugshot photo
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.

Stories by Shannon - Page 6

Cinematic soc dark room threat path monitors blue red glow

Dropzone unveils AI Threat Hunter for 24/7 SOC hunts

Last month
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firewalls
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data analytics
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siem
Dropzone launches AI Threat Hunter to compress 40-hour manual threat hunts into 90 minutes, promising 24/7 autonomous SOC coverage by 2026.
Msp operations center night cloud security monitoring ransomware

Rubrik revamps MSP programme with PayGo & 24/7 support

Last month
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data protection
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dr
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ransomware
Rubrik launches MSP PayGo, 24/7 ransomware response and a new tiered partner model, eyeing booming demand for data protection services.
Stressed marketer cluttered desk unique vibrant post amid dull stream

AI speeds up content production, but sameness a problem

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cx
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martech
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rpa
PhotoShelter report finds content is produced faster with AI, but brands are still battling generic content, stalled approvals and flat audience engagement.
Financial data center control room compliance automation scene

Archive360, EVT partner to automate retention compliance

Last month
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storage
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erp
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data privacy
Archive360 and EVT launch joint retention solution to help financial firms automate record-keeping, cut risk and improve audit readiness.
Hybrid it infrastructure network map cloud iot security visual

Zero Networks unveils real-time Network Map 2.0 tool

Last month
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virtualisation
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firewalls
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ransomware
Zero Networks has launched Network Map 2.0, a real-time 'living map' to visualise hybrid networks and tighten microsegmentation security.
Global contact center omnichannel support analytics operations room

8x8 launches Engage globally to extend customer CX

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uc
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data analytics
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digital transformation
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
Global socc night ai brain cloud alerts multinational team

HackerOne warns of widening AI security & testing gap

Last month
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devops
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digital transformation
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cloud security
HackerOne warns AI rollouts are outpacing security, with 89% of organisations lacking full testing and incidents driving up costs.
Dark medical factory cyber attack idle robots red warning lights

Iran-linked wiper cyber attack cripples Stryker plants

Last month
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dr
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iot security
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mdm
Iran-linked wiper cyber attack cripples Stryker plants, disrupting implant production and locking thousands of staff out of global networks.
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BrightEdge unveils AI tools to track search visibility

Last month
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data analytics
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cx
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martech
BrightEdge launches AI tools to show brands how they appear in generative search answers and how AI agents crawl and interpret their sites.
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ConnectWise unit maps IT pay trends, automation push

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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Ai robot arm swapping server drives it audit governance risk

AI drives rapid database change, outpacing governance

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devops
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application security
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devsecops
AI now touches production databases in most firms, but Liquibase warns governance controls lag far behind the velocity of change.
Moody cloud padlock human silhouettes identity theft pixels

Cloud identity compromise now drives most cyber attacks

Last month
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malware
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uc
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firewalls
Cloud identity compromise now drives over 80% of cyber incidents, as attackers increasingly abuse trusted accounts and workplace tools.
Stressed office worker comparing ai documents with paperwork clock

AI productivity gains erased by document verification

Last month
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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
Ai neural network sphere over conference table big data analytics

Databricks unveils Genie Code and buys Quotient AI

Last month
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devops
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data analytics
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digital transformation
Databricks launches Genie Code autonomous data agent and snaps up Quotient AI to boost real-world evaluation of AI agents in production.
Modern hybrid conference speaker multilingual subtitles event space

Wordly unveils live subtitles app for hybrid events

Last month
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saas
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uc
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hybrid & remote work
Wordly launches a Subtitles Application to overlay live captions and translations on hybrid event screens, streams and enterprise broadcasts.
Overworked office employee ai productivity erosion work life balance

AI speeds up workdays but doesn't lighten workloads

Last month
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uc
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digital transformation
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erp
AI is speeding up shorter workdays but piling on more tasks, with rising collaboration, multitasking and weekend work, a study finds.
Modern sales workspace ai lead funnels dashboards data flow

Zapier data shows AI is now infrastructure for leads

Last month
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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
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Zendesk to buy Forethought in agentic AI expansion drive

Last month
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uc
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digital transformation
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cx
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
Datagrid

Southland's first 'AI factory' data centre gets go-ahead

Last month
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network infrastructure
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hyperscale
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dc
Datagrid wins consent for Southland “AI factory” data centre and subsea cable, paving way for 280 MW campus near Invercargill.
Global it security leaders roundtable collaboration network map

GTIA launches PeerTrust Circles for security-led IT peers

Last month
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risk & compliance
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cybersecurity
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it services
GTIA has launched PeerTrust Circles, a security-led peer network helping IT service leaders benchmark trust, resilience and maturity.