About Sara
![Sara Barker mugshot photo](../../../../../uploads/pages/team/1629015796819.webp)
Sara Barker
Copywriter and Senior News Editor
Sara lives in a world of words and stories. For more than six years she has been delving deep into the rich world of tech news, content creation, journalism and reviews for Techday. She brings an academic background in information systems, marketing, radio, and journalism to her role. She enjoys casual gaming, cats, and reading.
Stories by Sara - Page 9
![Story image](../../../../../uploads/story/2021/03/31/preview_Patrick_Allaway_official_photo_1.webp)
Adobe appoints Bank of Queensland chairman to International Advisory Board
Wed, 31st Mar 2021
#
crm
#
digital transformation
#
cx
The International Advisory Board will help customers to navigate disruption and set digital transformation strategies for success in customer experience.
![Story image](../../../../../uploads/story/2021/03/24/preview_GettyImages-1197070987.webp)
Identity in the age of eKYC & digital onboarding journeys
Wed, 31st Mar 2021
#
open source
#
onboarding
#
online verification
Organisations are increasingly using digital identity verification and biometrics to streamline the onboarding process and enhance customer experience.
![Story image](../../../../../uploads/story/2021/03/19/preview_Poly.webp)
Poly ANZ on working from anywhere: Tips and tricks from industry experts
Wed, 31st Mar 2021
#
uc
#
voip
#
contact centre
Poly releases the fourth episode of ANZ Stories, featuring work-from-anywhere tips and the importance of high-quality devices for seamless home workplaces.
![Story image](../../../../../uploads/story/2021/03/29/preview_JBL.webp)
Hands-on review: The JBL Club Pro+ TWS wireless earbuds
Wed, 31st Mar 2021
#
digital music
#
reviews
#
gaming
JBL's Club Pro+ TWS wireless earbuds offer design and decent ANC, but fall short of being professional audio equipment.
![Story image](../../../../../uploads/story/2021/03/29/preview_GettyImages-1244711622.webp)
One in four Australian businesses now 'cashless', according to Square report
Tue, 30th Mar 2021
#
martech
#
commerce systems
#
inventory management systems
1 in 4 Australian businesses are going cashless as consumers opt for contactless payments during the COVID-19 pandemic, says Square report.
![Story image](../../../../../uploads/story/2021/03/22/preview_GettyImages-1179186534.webp)
The mirrored world: Digital twins redefine business intelligence
Mon, 29th Mar 2021
#
contact centre
#
martech
#
chatbots
Accenture's Technology Trends 2021 report reveals how digital twins and AI are shaping the future of business and intelligence.
![Story image](../../../../../uploads/story/2021/03/29/preview_Global_Switch_Hong_Kong.webp)
Global Switch opens final stage of Hong Kong data center
Mon, 29th Mar 2021
#
colocation
#
global switch
#
cloud data center
Global Switch completes final stage of Hong Kong data center, bringing total floor space to 70,228 sqm and power supply capacity to 100MVA.
![Story image](../../../../../uploads/story/2021/03/23/preview_GettyImages-1212946108.webp)
Case study: How Pattern helped SimTutor secure online education
Mon, 29th Mar 2021
#
saas
#
edutech
#
e-learning
SimTutor provides a software-as-a-service (SaaS) solution designed for online healthcare education and e-learning content creators.
![Story image](../../../../../uploads/story/2021/03/08/preview_GettyImages-1202921639.webp)
NEC introduces UNIVERGE BLUE CONNECT UC portfolio to Australian businesses
Fri, 26th Mar 2021
#
uc
#
voip
#
contact centre
NEC Australia launches UNIVERGE BLUE CONNECT, a UCaaS platform designed to support hybrid working and distributed workforces.
![Story image](../../../../../uploads/story/2021/03/25/preview_04_Touch_Screen_B2B_PC.webp)
Samsung launches Galaxy XCover 5, a new rugged smartphone
Thu, 25th Mar 2021
#
smartphones
#
uc
#
voip
The Galaxy XCover 5 fits within Samsung’s popular Galaxy smartphone line, bearing a much chunkier resemblance to its counterparts.
![Story image](../../../../../uploads/story/2021/03/25/preview_GettyImages-1187662232.webp)
APAC drives multi-billion dollar growth in private network deployments
Thu, 25th Mar 2021
#
5g
#
endpoint protection
#
edr
Asia Pacific countries are leading the way in private network deployments, creating a market worth $7bn by 2025, says ABI Research.
![Story image](../../../../../uploads/story/2021/03/24/preview_GettyImages-915747100.webp)
Video: 10 Minute IT Jams - Who is Enghouse Interactive?
Wed, 24th Mar 2021
#
uc
#
voip
#
crm
Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.
![Story image](../../../../../uploads/story/2021/03/23/preview_GettyImages-1184825465.webp)
APAC consumers comfortable with human & AI-assisted contact centres
Tue, 23rd Mar 2021
#
uc
#
contact centre
#
crm
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
![Story image](../../../../../uploads/story/2021/03/19/preview_CSH-ODCAMS-Garage-Outdoora.webp)
Hands-on review: Connect Smart transforms dumb houses into smart homes
Mon, 22nd Mar 2021
#
gaming
#
surveillance
#
reviews
LASER's Connect Smart range offers a variety of smart home products for the Australian market, from security cameras to lighting and power.
![Story image](../../../../../uploads/story/2021/03/18/preview_GettyImages-1263424631.webp)
Video: 10 Minute IT Jams - Who is Turnitin?
Thu, 18th Mar 2021
#
micro-credentials
#
academic credentials
#
turnitin
Turnitin's APAC office has achieved significant revenue growth since its establishment in 2016, says VP James Thorley.
![Story image](../../../../../uploads/story/2021/03/17/preview_GettyImages-1192169138.webp)
Video: 10 Minute IT Jams - Enghouse Interactive on the latest contact centre trends
Thu, 18th Mar 2021
#
uc
#
voip
#
contact centre
Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.
![Story image](../../../../../uploads/story/2021/03/10/preview_GettyImages-1063392606.webp)
Four ways to integrate the contact centre with Microsoft Teams and improve CX
Thu, 18th Mar 2021
#
crm
#
uc
#
microsoft
Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.
![Story image](../../../../../uploads/story/2021/03/09/preview_GettyImages-1185135265.webp)
Enghouse Interactive: Why Teams is a 'game changer' for the channel
Thu, 18th Mar 2021
#
crm
#
uc
#
microsoft
The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.
![Story image](../../../../../uploads/story/2021/03/08/preview_SIN12-Render_2-Lrga.webp)
Take a virtual tour of Digital Realty's third Singapore data center
Tue, 16th Mar 2021
#
colocation
#
digital realty
#
dc
Digital Realty to open its largest data center in Singapore in April, offering full retail colocation services.
![Story image](../../../../../uploads/story/2021/03/11/preview_Thinkhero.webp)
Ingram Micro offers huge discounts on Lenovo ThinkPads
Mon, 15th Mar 2021
#
contact centre
#
mobility
#
tablets & laptops
Lenovo ThinkPads are now available at incredible prices from Ingram Micro, making them a must-have for businesses. Get yours today!.
![Story image](../../../../../uploads/story/2021/03/03/preview_GettyImages-1025882150.webp)
Virtual economy shifts paradigm of trust in the digital age - Okta
Fri, 12th Mar 2021
#
cloud services
#
branding
#
okta
COVID-19 has accelerated the shift to digital, but how has this affected digital trust? A new report dives into the state of digital trust in 2021.
![Story image](../../../../../uploads/story/2021/03/11/preview_GettyImages-1166728688.webp)
IT leaders rehash remote work tools for long-term prosperity - LogMeIn study
Thu, 11th Mar 2021
#
wfh
#
cybersecurity
#
remote working
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.
![Story image](../../../../../uploads/story/2021/03/02/preview_GettyImages-1171084311.webp)
Interview: How Infosys transformed the Australian Open into a virtual 'Grand Slam'
Thu, 11th Mar 2021
#
ai
#
sports
#
infosys
Infosys has partnered with Tennis Australia to enhance the digital experience of this year's Australian Open with cutting-edge technology and AI insights.
![Story image](../../../../../uploads/story/2021/03/09/preview_GettyImages-1162760984.webp)
Video: 10 Minute IT Jams - Who is Runecast?
Tue, 9th Mar 2021
#
virtualisation
#
runecast
#
partnerships
Runecast was founded in 2014 and specialises in IT virtualisation for hybrid cloud environments such as VMware, AWS, and Kubernetes.