Voice stories

“With Notiv, Dubber will now have the ability to automatically take notes and create action items on every call.”>>

Australian businesses lead APAC in the use of voice technology, but there is more work to be done in the area, a new report from Cognizant has found.>>

Launches video and voice features to help resources companies adhere to face mask and social distancing rules.>>

Fixed broadband data is up 33% and voice minutes up 45%, as Aucklanders return to lockdown.>>

Using Ivanti Speakeasy, customers in warehousing, transport and logistics, and retail who leverage Manhattan Associates' Warehouse Management System (WMS), now have access to voice-enablement with WMS integration.>>

"We are giving notice that we will no longer be selling PSTN services in Devonport and Miramar from mid-August.">>

“Voice spoofing attacks can be used to make purchases using a victim’s credit card details, control Internet of Things connected devices like smart appliances and give hackers unsolicited access to personal consumer data.">>

Vodafone has upgraded its 4G Calling programme to provide ‘crisper, clearer’ phonecalls for Vodafone customers.>>

Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.>>

Vxt converts voicemails to text for users to read via app or email. >>

Vodafone has rolled out 4G Voice over Long-Term Evolution (VoLTE) calling across Auckland, with Wellington, Christchurch, and Queenstown soon to follow suit in December.>>

Amazon has launched a new line-up of Echo devices, enabling users to access Alexa at home in different ways, as well as a range of Alexa features.>>

By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.>>

As AI continues to find its feet, one exec sees a huge opportunity in the CRM space for enterprises.>>

There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for A/NZ.>>

Baidu unveiled a new system that can clone your voice using just 3.7 seconds of audio, a scary thought in the era of voice biometric authentication.>>

“Ericsson helped us deliver New Zealand’s very first analogue mobile network in the 1980s, and we’re pleased to be working with them again.">>

VeloCloud has unveiled what it calls an 'industry-first' SD-WAN solution to include Voice Quality Monitoring (VQM) capability.>>

We look at three up and coming Adobe products that will blow your mind.>>

“With the launch of Basic Voice, we are continuing to democratise phone support, making it possible for more companies to connect with customers.">>

"Meaningful dialogues between peers, as well as between student and teacher, are the building blocks to an effective overall communication channel.">>

"Connect NZ are trusted by thousands of SMEs for their technology requirements, so we’re delighted that Vadacom is now a key part of their offering.">>

“Both DECT and VoWiFi solutions should be considered for opportunities where enterprise wireless voice is the primary requirement.”>>

"The Lexel cloud phone solution has been great, quite simply it just works.">>