DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers

Voice stories

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Springboard, Cataleya to offer switching infrastructure solutions
Fri 23 Sep 2022
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telecommunications
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voice
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switching
The partnership bundles Springboard's business intelligence platform with Cataleya's switching solutions to rapidly transform voice and messaging.
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Motorola Solutions celebrates 50 years in Malaysia
Wed 17 Aug 2022
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bi
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big data
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data analytics
Motorola Solutions is celebrating its 50th anniversary in Malaysia, marking its evolution from a small semiconductor operation in 1972 to a mission-critical technology provider.
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SecureCo and IBM partner to deliver Intelligent Voice Platform
Mon 9 May 2022
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contact centre
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ai
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cx
The partnership addresses the growing number of businesses seeking to digitally transform, by enabling operational optimisation and adaptive CX.
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Dubber acquires Notiv, adding AI-enabled transcription capabilities
Mon 20 Sep 2021
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biometrics
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virtual meeting
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voice recognition
“With Notiv, Dubber will now have the ability to automatically take notes and create action items on every call.”
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Voice technology ‘no longer an option’ for businesses as COVID-19 propels market forward
Thu 5 Nov 2020
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voice
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cognizant
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banking
Australian businesses lead APAC in the use of voice technology, but there is more work to be done in the area, a new report from Cognizant has found.
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Motorola updates tech for resource industry safety
Thu 20 Aug 2020
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smartphones
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video
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technology gifts
Launches video and voice features to help resources companies adhere to face mask and social distancing rules.
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Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone
Tue 18 Aug 2020
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contact centre
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broadband
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voice
Fixed broadband data is up 33% and voice minutes up 45%, as Aucklanders return to lockdown.
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Ivanti Wavelink and Manhattan Associates tackle voice solutions for warehousing
Tue 21 Jul 2020
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open source
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voice
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wavelink
Using Ivanti Speakeasy, customers in warehousing, transport and logistics, and retail who leverage Manhattan Associates' Warehouse Management System (WMS), now have access to voice-enablement with WMS integration.
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Spark announces next phase of landline voice calling upgrade, ends voice-over-copper services
Thu 16 Jul 2020
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copper network
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voice
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spark
"We are giving notice that we will no longer be selling PSTN services in Devonport and Miramar from mid-August."
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Research trials new way to stop voice spoofers in their tracks
Tue 23 Jun 2020
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cybersecurity
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biometrics
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voice recognition
“Voice spoofing attacks can be used to make purchases using a victim’s credit card details, control Internet of Things connected devices like smart appliances and give hackers unsolicited access to personal consumer data."
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Vodafone switches on 4G VoLTE calling across NZ
Fri 31 Jan 2020
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4g technology
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voice
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vodafone
Vodafone has upgraded its 4G Calling programme to provide ‘crisper, clearer’ phonecalls for Vodafone customers.
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Natterbox launches solution to improve customer service efficiency
Thu 14 Nov 2019
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uc
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contact centre
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crm
Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.
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Christchurch startup looks to fix voicemail headaches
Wed 30 Oct 2019
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apps
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university of canterbury
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startup
Vxt converts voicemails to text for users to read via app or email. 
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Vodafone begins 4G calling rollout
Mon 7 Oct 2019
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4g technology
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voice
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vodafone
Vodafone has rolled out 4G Voice over Long-Term Evolution (VoLTE) calling across Auckland, with Wellington, Christchurch, and Queenstown soon to follow suit in December.
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Amazon announces new Echo products, including Alexa features
Fri 27 Sep 2019
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biometrics
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amazon
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voice
Amazon has launched a new line-up of Echo devices, enabling users to access Alexa at home in different ways, as well as a range of Alexa features.
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Red Box gains compliance boost with new partnership
Wed 13 Feb 2019
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cloud
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voice
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voice analytics
By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.
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Voice and digital assistants the next enterprise step for AI
Mon 24 Dec 2018
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ai
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martech
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chatbots
As AI continues to find its feet, one exec sees a huge opportunity in the CRM space for enterprises.
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The 2018 Canalys APAC Channels Forum keynote
Thu 6 Dec 2018
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cloud
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apple
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hyperscale
There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for ANZ.
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New rapid voice cloning tech could spell end for voice authentication
Sat 10 Mar 2018
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cybersecurity
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biometrics
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voice
Baidu unveiled a new system that can clone your voice using just 3.7 seconds of audio, a scary thought in the era of voice biometric authentication.
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Spark & Ericsson partner up to deliver Kiwis a fully digital voice network
Wed 15 Feb 2017
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ericsson
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voice
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spark
“Ericsson helped us deliver New Zealand’s very first analogue mobile network in the 1980s, and we’re pleased to be working with them again."
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VeloCloud's 'industry first' solution powers voice quality monitoring direct to SD-WAN
Tue 15 Nov 2016
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cloud
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network infrastructure
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network management
VeloCloud has unveiled what it calls an 'industry-first' SD-WAN solution to include Voice Quality Monitoring (VQM) capability.
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Three revolutionary future products from Adobe's labs
Thu 10 Nov 2016
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martech
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creative technologies
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adobe
We look at three up and coming Adobe products that will blow your mind.
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Zendesk rolls out Basic Voice, a phone support service for any business
Thu 17 Mar 2016
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uc
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voip
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crm
“With the launch of Basic Voice, we are continuing to democratise phone support, making it possible for more companies to connect with customers."
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Blackboard's latest update is all about better communication
Tue 8 Dec 2015
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tertiary education
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voice
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blackboard
"Meaningful dialogues between peers, as well as between student and teacher, are the building blocks to an effective overall communication channel."
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