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United States (US) stories

Organisations boost customer education but face scaling hurdles
EduTech

Organisations boost customer education but face scaling hurdles

New research shows 92% of firms plan to expand customer education in 2025, despite facing challenges scaling programmes and measuring their impact.

By Kaleah Salmon • 4 min read • Wed, 18th Jun 2025
Snowflake, Acxiom launch AI platform for marketing data
Marketing Technologies

Snowflake, Acxiom launch AI platform for marketing data

Snowflake and Acxiom have joined forces to launch a secure, AI-driven marketing data platform, revolutionising brand data access and privacy management globally.

By Jed Nykolle Harme • 3 min read • Mon, 16th Jun 2025
VivaTech 2025 sees record turnout & surging AI innovation
Hyperscale

VivaTech 2025 sees record turnout & surging AI innovation

VivaTech 2025 attracted 180,000 global visitors, highlighting a 40% surge in AI exhibitors and fostering 640,000 business connections across 171 nationalities.

By Melania Watson • 4 min read • Mon, 16th Jun 2025
Silverpush unveils AI tool for brand safety on TikTok ads
Marketing Technologies

Silverpush unveils AI tool for brand safety on TikTok ads

Silverpush launches AI-powered Silverpush Mirrors for TikTok, enhancing brand safety and campaign optimisation for advertisers on the platform.

By Jed Nykolle Harme • 3 min read • Sat, 14th Jun 2025
Paynt acquires E-xact to boost North American payment growth
Crypto

Paynt acquires E-xact to boost North American payment growth

Paynt acquires Canadian payments firm E-xact to boost North American growth, targeting a further US acquisition by late 2025.

By Catherine Knowles • 3 min read • Fri, 13th Jun 2025
Over 80,000 Microsoft Entra ID accounts hit by major takeover campaign
Malware

Over 80,000 Microsoft Entra ID accounts hit by major takeover campaign

Over 80,000 Microsoft Entra ID accounts have been targeted in the UNK_SneakyStrike takeover campaign exploiting the TeamFiltration penetration testing tool.

By Sean Mitchell • 5 min read • Thu, 12th Jun 2025
Evergreen acquires REDD, celebrates $1 billion revenue milestone
Mergers and Acquisitions

Evergreen acquires REDD, celebrates $1 billion revenue milestone

Evergreen marks its 100th managed IT services acquisition with Australia's REDD, surpassing $1 billion revenue, while expanding globally.

By Catherine Knowles • 4 min read • Thu, 12th Jun 2025
Ignition unveils AI tool to help businesses set smarter prices
Software-as-a-Service

Ignition unveils AI tool to help businesses set smarter prices

Ignition is developing an AI tool to help service businesses set smarter prices using real billing data, aiming to boost confidence and optimise revenues.

By Kaleah Salmon • 3 min read • Thu, 12th Jun 2025
AI boosts customer service happiness as global wellbeing falls
Unified Communications

AI boosts customer service happiness as global wellbeing falls

Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.

By Sean Mitchell • 4 min read • Thu, 12th Jun 2025
Samsara & Element launch unified platform for fleet operators
Cartech

Samsara & Element launch unified platform for fleet operators

Samsara and Element launch a unified platform to help fleet operators in the US and Canada manage assets and costs with real-time data insights.

By Kaleah Salmon • 3 min read • Thu, 12th Jun 2025
Jenny Welsh joins UniTaskr to drive global growth, diversity
Marketing Technologies

Jenny Welsh joins UniTaskr to drive global growth, diversity

Jenny Welsh joins UniTaskr as Head of Growth and Strategy to spearhead global expansion and promote diversity in the student work platform sector.

By Jed Nykolle Harme • 3 min read • Thu, 12th Jun 2025
Email still vital for business despite messaging app surge
Email Security

Email still vital for business despite messaging app surge

Despite instant messaging growth, 48% of IT leaders say email remains the top channel for vital business communications worldwide.

By Jed Nykolle Harme • 4 min read • Wed, 11th Jun 2025
FICO named leader in Forrester AI decision platforms report
Data Analytics

FICO named leader in Forrester AI decision platforms report

FICO leads Forrester's AI decision platforms report, achieving top scores for its platform's innovation and decision-making capabilities among 15 vendors.

By Jed Nykolle Harme • 3 min read • Wed, 11th Jun 2025
THDR unveils Neuono app for AI-driven personalised fashion
Generative AI

THDR unveils Neuono app for AI-driven personalised fashion

Australian group THDR has launched Neuono, an AI-driven app delivering personalised, made-to-measure menswear and womenswear via smartphone without fittings.

By Jed Nykolle Harme • 3 min read • Wed, 11th Jun 2025
Hitachi, SPP use AI to speed up US grid connection process
Data Analytics

Hitachi, SPP use AI to speed up US grid connection process

Hitachi and Southwest Power Pool are using AI to slash US grid connection study times from up to 27 months to under 12, boosting energy capacity and reliability.

By Jed Nykolle Harme • 3 min read • Tue, 10th Jun 2025

Stories from Other Regions

United States (US) stories

Majority of US freight experts expect driverless trucks by 2050
Cartech

Majority of US freight experts expect driverless trucks by 2050

A survey reveals 65% of US freight experts expect driverless trucks to be common by 2050, with early use on long-haul highways and low traffic times.

By Kaleah Salmon • 4 min read • Thu, 12th Jun 2025
AI lifts customer service satisfaction as global happiness falls
Unified Communications

AI lifts customer service satisfaction as global happiness falls

Global happiness fell nearly 10 points to 58% in 2025, but AI-driven customer service satisfaction rose 5 points to 41%, says NiCE's report.

By Sean Mitchell • 4 min read • Thu, 12th Jun 2025
New Zealand climbs global digital ranking but equity lags
EduTech

New Zealand climbs global digital ranking but equity lags

New Zealand rises to third in Adobe's 2024 Digital Government Index with gains in service and performance, but digital equity still needs urgent improvement.

By Melvin Hipolito • 3 min read • Tue, 10th Jun 2025