New research reveals the extent of negative delivery experiences on customer loyalty, suggesting customers can be unforgiving. 

A study performed by Juniper Research has shown the number of IoT connections using eSIM technology is set to drastically increase from just 22 million in 2023.

The report from Forrester Consulting also showed that the Storyblok product paid for itself in less than six months.

The vast majority agree they must invest in IoT technologies to gain a competitive advantage, reduce costs, and create business efficiencies. 

When asked which brand characteristics are essential for building customer loyalty, value for money was the most popular, chosen by 77% of respondents.

Media publications are turning to an unusual method to try and achieve their goals and write content for them, artificial intelligence (AI).

"Increased FHIR adoption would increase the data available for analytics and enable data-driven care initiatives to solve the challenges our healthcare systems face.”

Dresner Advisory Services has recognised TIBCO as a Service Leader and a Credibility Leader in Business Intelligence in the 2022 Wisdom of Crowds Business Intelligence Market Study.

New research from Workday and IDC has revealed that Australia and New Zealand are becoming leaders in digital agility.

A study by InterSystems has found that most Australian and New Zealand healthcare organisations struggle to use data analytics to support their business objectives.

A new study has shown there has been a significant shift towards wanting a passwordless future, but adoption is still in its infancy.

In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 

A TCS study finds that 88% of C-suites in the Asia Pacific will increase the use of digital solutions to help drive sustainability over the next three years.

Australian consumers are increasingly worried about product delays in the lead up to Christmas, with a new survey revealing that almost one in four Australian shoppers are anxious about gift orders not arriving on time. 

The recent Ericsson mobility report has signalled a significant growth in mobile data traffic over the last 10 years, with an increase over 300-fold.

A new global study by Grover has revealed the expense of in-demand electronics around the world, shining a light on problems with supply chain shortage and currency fluctuations in the midst of the pandemic.

"As a manager, you may think you're doing a good job, but our research is demonstrating that there's a disconnect between what you think and what your employees are feeling."

New research reveals that business to business customers expect personal service in an online chat, and this is a crucial element of customer experience.

“This is a great advancement for our global certification program. We’re extremely pleased to work with our longtime partner Pearson VUE to deliver online testing to candidates around the world.”

The research paper released by Omdia explores the worldwide impact derived from the introduction of 5G

The scientists have found a novel approach that significantly improves the storage efficiency and output speed of computer systems.

"Customers now compare every business interaction to the best customer experience they’ve ever had, raising the stakes for acquisition and loyalty higher than ever before."

“HP’s Creatives of the Future report shines a spotlight on the importance of revitalising skills, and the role technology plays in providing Australia’s creatives with freedoms."

“Responding to threats is important for security, but it is not the main task of the threat hunter.”