Social Media stories
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
A new study reveals that certain emojis and phrases, including the 'enraged face', could become outdated by 2025 as digital communication shifts.
Canto has launched Canto PIM, a platform aiming to simplify digital asset and product data management for brands amidst rising content demands.
Cloudflare's 2024 Year in Review reveals a 17% rise in global Internet traffic, with Google maintaining its top service status for the third year running.
Bitdefender has unveiled how cybercriminals mimic festive shopping habits, accessing dark markets for illicit goods, from fake IDs to narcotics.
Black Friday, now a vital part of the retail scene in Australia and New Zealand, is set for record sales in 2024 as consumers seek big savings amid rising costs.
With Black Friday and Cyber Monday in full swing, cyber threats loom large, urging consumers and retailers to bolster their online security against potential attacks.
WeAre8 has launched 'Flows', a new feature to promote healthier conversations and trust, using advanced verification technology for better news discernment.
The UK Government is considering a ban on social media for under-16s, prompting wide debate on online safety and regulatory measures as new laws approach.
A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.
Snapchat has introduced new location-sharing features in its Family Centre to boost safety and connectivity for families using the app.
Privately and Privado ID have partnered to revolutionise age verification and identity management, prioritising user privacy across various industries.
Australia's ban on social media for under-16s is deemed ineffective by LiVELY's CEO, who advocates for digital literacy to empower children instead.
Tinybeans warns parents against oversharing children's photos online, highlighting privacy risks linked to AI technologies amid growing safety concerns.
Netsafe's Annual Report reveals a sharp rise in online threats in New Zealand, urging urgent reforms to the Harmful Digital Communications Act.
Marks & Spencer has dominated social media this Christmas, amassing an earned media value of GBP £6.7 million through a robust influencer campaign.
NZSIS Director Andrew Hampton calls for broader public and business access to intelligence, aiming to boost community resilience and national security.
Will Kirk has teamed up with BT to promote tech adoption among UK heritage businesses, as research reveals two-thirds value technology for tradition.
As the festive season nears, 80% of UK consumers plan to support new small businesses, highlighting opportunities for SMEs to captivate holiday shoppers.
Vertical Leap urges brands to adapt to a shifting digital landscape as Google's market share falls to 91.02%, highlighting new challenges and opportunities.