Small Business (SMB) stories
Indonesia and China link QR payments, letting users scan domestic e-wallets across both markets and extending reach to tens of millions of merchants.
RingCentral broadens AI Receptionist to SMS, WhatsApp and call queues as it targets smaller businesses with multilingual customer service automation.
Tech Mahindra deepens UKG tie-up to deploy workforce software for its own staff and expand services for North American clients.
Irish SMEs face a compliance scramble as HRLocker finds most employers lack the records and systems needed for EU pay transparency rules.
ICBA picks six firms for ThinkTECH accelerator as community banks seek AI, fraud controls and better payments tools.
Accel backs Tel Aviv-based ZyG with USD $60 million for its AI-powered operating system to help direct-to-consumer brands scale.
US small businesses face surprise retirement plan fees as Human Interest study says costs hit workers and employers alike.
OpenAI widens ChatGPT ads access with a beta self-serve Ads Manager in the US, CPC bidding and new measurement tools for advertisers.
Alkami and Cornerstone Advisors find US banks are winning on digital adoption but still losing customers to clunky onboarding and weak business tools.
Foxway Circular UK's SMART software wins King's Award as more than 800 refurbishers in 50 countries use it to simplify Windows licensing.
Reliance Bank taps Temenos SaaS to replace ageing core and payments platforms, aiming to speed launches, cut costs and boost deposit growth.
UK SMEs cite cyber attacks as their biggest worry, while most say they do not fully understand insurance cover for the risks they face.
Axis Bank rolls out AI-powered ReKYC and business profile updates for current accounts, aiming to cut paperwork and speed compliance checks.
Optus launches free cyber readiness programme as research finds one in three Australian SMEs have faced attacks and most lack a plan.
VentraIP's May promotion offers .au customers entry to an Audi RS3 or AUD $100,000 cash, alongside hefty discounts on hosting and email services.
Koddi partners with Comcast's Universal Ads to give retailers and brands self-service access to premium TV inventory, targeting and closed-loop measurement.
Canadian businesses risk a cyber false comfort zone as Zoho research shows AI optimism far outpaces readiness, especially among smaller firms.
Baxter Freight wins B Corp status, as the Nottingham logistics firm puts supply-chain emissions, staff welfare and community work under the spotlight.
Pipedrive shifts Australian customer data onshore with Sydney data centre, cutting latency by up to 60% and easing residency demands.
Australian SMEs brace for Budget, with MYOB saying tax relief, lower red tape and cost-of-living support could decide hiring and investment.