Skills shortage stories
AI is set to manage 41% of Singapore's customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.
OpenText warns 2026 will bring an AI‑driven identity crisis, deepfake-fuelled scams and decision overload that many firms are not ready for.
Agentic AI promises rapid software gains, but a recent Claude Code cyberattack shows how “double agents” can outpace unprepared developers.
NZ adds more jobs but works fewer hours as high-paid tech roles, casual shifts and young workers' pay all slide, new data shows.
Global enterprises now see AI less as a cost cutter and more as a revenue engine, with agentic tools and Chief AI Officers rising in boardrooms.
Skillable says hands-on AI labs and scenario-based training will be vital for proving software value and closing complex 2026 deals.
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
OutSystems names Fay Sien Goon as CFO to steer global finance and support its push into AI-powered application development and agentic systems.
Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and 'workslop'.
Australia bets on AI-ready data centres and resilient networks as five emerging tech shifts redefine its digital competitiveness by 2026.
Skillsoft and edX team up to plug university-led courses into Percipio, tying academic learning to workforce skills shaped by AI.
Percona unveils Percona Packages, fixed-scope services to boost open database performance and AI readiness amid rising skills gaps.
CrowdStrike teams with Nord Security to bundle Falcon tools with secure access for SMBs via NordLayer and MSP marketplace Pax8.
AI will upend UK software testing by 2026, Tricentis warns, forcing a shift to risk-led quality, autonomous checks and stricter guardrails.
Forward Edge-AI expands its global partner network to meet surging government and enterprise demand for post-quantum security tools.
The UK Ministry of Defence has deepened its Oracle cloud ties to modernise legacy systems, boost AI adoption and treat data as a core asset.
Hyperautomation helps MSPs boost margins, overcome skills shortages and unlock new revenue by automating audits, compliance and network management.
Indian firms ramp up AI pilots for customer engagement and marketing, but most still struggle to prove real returns and scale deployments.
UK launches central Cyber Unit to harden public sector defences, as experts warn GBP £210 million funding may fall short of ambitions.
Digital Xtra awards nearly GBP £120,000 to 27 Scottish projects, helping over 2,000 young people build vital computing and digital skills.