SLA / Service level agreement stories

Hitachi Vantara and Cisco sign two new global partnership agreements
Wed, 14th Jun 2023
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cisco
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partnerships
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integration
Hitachi Vantara partners with Cisco to integrate its storage products with Cisco technologies, becoming a leading data centre and hybrid cloud provider.

Four ways an infrastructure-as-a-service approach accelerates business speed
Wed, 17th Nov 2021
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bi
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big data
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data analytics
Over the last 18 months, technology has enabled businesses to adapt to rapidly changing market conditions, innovate and grow.

8x8 says it's raising the bar for cloud communications with 99.999% global uptime SLA
Mon, 16th Aug 2021
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contact centre
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idc
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8x8
8x8's XCaaS solution offers 99.999% uptime and guarantees reliability for organisations with hybrid workforces.

Tackling internal perceptions that SLAs aren’t performing
Mon, 11th May 2020
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cloud services
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public cloud
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multi-cloud
Not all organisations have realised the maturity to recognise when the performance claims of public cloud don’t stack up.

Virtual Instruments lands in Australia with PlexNet partnership
Wed, 11th Oct 2017
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it infrastructure
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resellers
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distribution
The partnership will give PlexNet full distribution rights for all of Virtual Instruments’ solutions.

DNA adds uberAgent to Splunk ecosystem
Mon, 18th Sep 2017
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siem
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splunk
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dna connect
DNA Connect has signed to provide uberAgent monitoring in Australia.

Bullet-proof glass & 24/7 manned security - the Fort Knox of data centers
Tue, 22nd Aug 2017
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cybersecurity
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polaris market research
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dc
When determining which data center provider to go for, security is often the first and main concern for customers.

Choosing the right cloud provider more important now than ever before
Wed, 27th Apr 2016
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cloud services
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virtualisation
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iaas
Australian organizations are rapidly adopting cloud infrastructure, but need to choose the right providers to maximize benefits, says CenturyLink.

Veeam gets Nimble with storage integration for Availability Suite
Wed, 27th Apr 2016
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storage
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virtualisation
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veeam
Veeam has added Nimble Storage to its new Availability Suite 9.5 in a deal it says opens the doors for partners to deploy new end-to-end solutions.

How solutions-based SLAs can protect your enterprise
Fri, 31st Jul 2015
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colocation
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it industry
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centurylink
Outsourcing IT services can increase risk for businesses, but service-level agreements provide some insurance, says CenturyLink.

Cloud Brokerage – beyond the hype
Mon, 18th Nov 2013
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cloud services
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google
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fronde
Cloud brokerage is getting a lot of hype – partly because it sounds cool, and largely because no-one really knows what it means.

Data sovereignty: the risks of assumption
Tue, 1st Mar 2011
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ird
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sla
An IRD alert to businesses warning that only records stored in New Zealand-based data centres comply with record-keeping obligations, highlights some lax attitudes towards cloud vendors, says Sean McDonald, CEO of cloud services provider ICONZ.

Alleviating the data boom
Mon, 1st Nov 2010
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sla
Unstructured data is growing rapidly, but existing technology is struggling to manage it. Object-based storage may be the solution. #DataStorage.

Outsourcing your computing makes sense
Tue, 1st Jun 2010
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sla
With the many and varied costs involved with starting a new company, entrepreneurs are usually wise to look for areas that they can outsource in the most effective and efficient way possible.

Symantec upgrades channel program
Thu, 22nd Apr 2010
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sla
The company has unveiled two new initiatives that could offer its channel partners a new revenue stream.

VoIP -Avoid the pitfalls, while navigating the VoIP labyrinth
Thu, 1st Mar 2007
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sla
Upgrading to a VoIP PBX system requires understanding the differences in communication technologies. IT Net World outlines the key factors.