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Quality assurance stories

Google Cloud uses AI agents to secure software lifecycle
Cloud Security

Google Cloud uses AI agents to secure software lifecycle

Its internal security team says automated agents now speed vulnerability checks, patching and production monitoring as attacks intensify.

By Sean Mitchell • 4 min read • Last month
Progress cuts ShareFile accessibility issues by 60%
Enterprise Resource Planning

Progress cuts ShareFile accessibility issues by 60%

Earlier testing and user feedback have cut accessibility defects in ShareFile by more than 60%, easing procurement for enterprise customers.

By Sofiah Nichole Salivio • 4 min read • Last month
Voices launches AI customer service voice platform
Customer Experience

Voices launches AI customer service voice platform

Enterprise contact centres are facing tougher scrutiny over AI voice quality and provenance, with Voices betting on consented talent and governance.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Qodo launches governance tools for AI code reviews
DevOps

Qodo launches governance tools for AI code reviews

AI-generated code is outpacing enterprise review processes, prompting Qodo to add tools that flag cross-repo risks and enforce standards.

By Sean Mitchell • 4 min read • Last month
Entrust launches biometrics to curb AI account takeover
Data Protection

Entrust launches biometrics to curb AI account takeover

Businesses are under pressure to verify users beyond login as AI-generated deepfakes drive account takeover and fraud losses mount.

By Mark Tarre • 4 min read • Last month
NCC Group backs CREST AI Charter for cyber security
Data Protection

NCC Group backs CREST AI Charter for cyber security

Customers may see clearer safeguards as cyber security firms adopt AI, with NCC Group joining a charter setting standards for oversight and transparency.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Zoom adds AI tools to Virtual Agent for customer service
Software-as-a-Service

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • Last month
OMS Group's USV Elite advances in sea tests off France
Productivity

OMS Group's USV Elite advances in sea tests off France

Early sea tests off southern France suggest OMS Group's uncrewed vessel could sharpen deepwater cable-route surveys and cut offshore emissions.

By Sofiah Nichole Salivio • 4 min read • Last month
Medical school admissions can measure professional skills
Artificial Intelligence

Medical school admissions can measure professional skills

Pressure is mounting on medical schools to prove they can spot professionalism and judgement early enough to predict clinical performance.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Quality assurance stories

Hancock backs Lumitron with USD $50 million investment
Intellectual property

Hancock backs Lumitron with USD $50 million investment

The funding could speed the rollout of a compact cancer imaging and radiotherapy platform, while opening industrial uses in mining and manufacturing.

By Sean Mitchell • 5 min read • Last month
Bloom IA launches AI sales coaching platform for B2B teams
Software-as-a-Service

Bloom IA launches AI sales coaching platform for B2B teams

The Montreal startup's software aims to close a coaching gap by showing managers how reps handle calls, not just whether they happened.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI workflow gaps lead firms to scale back projects
Digital Transformation

AI workflow gaps lead firms to scale back projects

Quality failures are prompting some firms to pull back from AI projects, as a UK survey found 18% have already abandoned or scaled them back.

By Mark Tarre • 4 min read • Last month
Lightrun launches runtime-aware PR verifier for GitHub
DevOps

Lightrun launches runtime-aware PR verifier for GitHub

Software teams could catch regressions before release as the new verifier checks pull requests against live production behaviour inside existing workflow tools.

By Sean Mitchell • 4 min read • Last month
The hidden cost of offshore fabrication: What CFOs should know about CNC machining
Supply Chain

The hidden cost of offshore fabrication: What CFOs should know about CNC machining

Longer lead times, freight volatility and quality failures are eroding offshore CNC machining savings for Australian manufacturers.

By Stevan Minzatanu • 6 min read • Last month
Smart CT boosts stock by a third after 10,000 buys
Network Infrastructure

Smart CT boosts stock by a third after 10,000 buys

Extra warehouse parts will help Smart CT meet demand from new contracts across government, health and retail customers in Europe and beyond.

By Sofiah Nichole Salivio • 4 min read • Last month
US survey finds refurbished devices face trust gap
Sustainability

US survey finds refurbished devices face trust gap

Clear warranties and return policies may be needed to turn US interest in refurbished gadgets into sales, the survey found.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Stewart Golf cuts customer response times to one minute
Digital Transformation

Stewart Golf cuts customer response times to one minute

Weekend and overseas customers are getting answers far faster, as the golf trolley maker's AI assistant now handles most routine queries around the clock.

By Joseph Gabriel Lagonsin • 4 min read • Last month
BriefCatch names AI chief to tackle fake legal citations
Risk & Compliance

BriefCatch names AI chief to tackle fake legal citations

Law firms face rising risk from fabricated case references as BriefCatch rolls out a tool to check citations before filings go in.

By Sofiah Nichole Salivio • 4 min read • Last month