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Productivity Stories - Page 5

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Productivity stories

AI response management lifts revenue, says Responsive
Digital Transformation

AI response management lifts revenue, says Responsive

Nearly two-thirds of companies using AI in response workflows reported a positive return within a year, the survey found.

By Shannon Williams • 4 min read • Last week
How accurate address data powers identity verification
Digital Transformation

How accurate address data powers identity verification

Poor address data can raise fraud losses, trigger compliance failures and slow onboarding, making identity checks less reliable.

By Edmund Ng • 6 min read • Last week
Sage deepens AWS ties to push AI for smaller firms
Digital Transformation

Sage deepens AWS ties to push AI for smaller firms

Smaller businesses could get finance AI tools faster as Sage expands its AWS partnership and shifts more customers to cloud systems.

By Sofiah Nichole Salivio • 4 min read • Last week
NHS trusts lose millions of hours to routine inefficiency
Document Management

NHS trusts lose millions of hours to routine inefficiency

Routine delays in NHS trusts are costing more than GBP £1 billion a year and leaving millions of appointments missed, a report says.

By Sofiah Nichole Salivio • 4 min read • Last week
CFOs to gain margin points by backing AI strategically
Data Analytics

CFOs to gain margin points by backing AI strategically

Finance chiefs could lift profits by 2029 if they back AI with broader systems upgrades, Gartner said, as budgets rise.

By Shannon Williams • 3 min read • Last week
eCommerce AI spending rises as leaders fear readiness gap
Data Protection

eCommerce AI spending rises as leaders fear readiness gap

Despite higher budgets, 73% of eCommerce leaders say their firms are not ready for wider AI use, survey data show.

By Shannon Williams • 4 min read • Last week
Backbase named Forrester leader & customer favourite
Software-as-a-Service

Backbase named Forrester leader & customer favourite

Banks seeking to cut fragmentation may see Backbase's Forrester nod as validation that its AI-native platform can unify front-office work.

By Shannon Williams • 4 min read • Last week
Telecoms warned against rushing AI rollouts, survey finds
Network Infrastructure

Telecoms warned against rushing AI rollouts, survey finds

Telecom operators risk stranded pilots if they put AI live too quickly, with 43% of professionals citing rushed rollouts as the biggest mistake.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Productivity stories

TeamSystem names Cohen Chief Executive in leadership shift
Software-as-a-Service

TeamSystem names Cohen Chief Executive in leadership shift

The Italian software group is betting on continuity as it turns to AI-led growth, after posting EUR 1.15 billion in revenue last year.

By Sofiah Nichole Salivio • 4 min read • Last week
Vernon Building Society taps FintechOS for mortgage overhaul
Digital Transformation

Vernon Building Society taps FintechOS for mortgage overhaul

Borrowers and brokers could see faster mortgage processing as Vernon Building Society adds a new digital layer without replacing core systems.

By Karen Joy Bacudo • 4 min read • Last week
Workday lands finance & HR system at Sovereign Network Group
Digital Transformation

Workday lands finance & HR system at Sovereign Network Group

Unified software should give the housing group clearer control over costs, staffing and service delivery as it manages 85,000 homes.

By Sofiah Nichole Salivio • 4 min read • Last week
Vehicle misuse rises 50% as thefts shift to unauthorised use
Data Analytics

Vehicle misuse rises 50% as thefts shift to unauthorised use

Fleet operators face rising losses as unauthorised use, now nearly 40% of thefts, complicates recovery and pushing up costs.

By Mark Tarre • 3 min read • Last week
UK firms rethink AI use to cut wasted work and boost output
Manufacturing

UK firms rethink AI use to cut wasted work and boost output

Companies are finding that AI boosts performance only when it removes repetitive work, with human judgement still needed to prevent errors and burnout.

By Kaleah Salmon • 4 min read • Last week
NCR Atleos renews Castle Leisure ATM deal at 11 venues
Fintech

NCR Atleos renews Castle Leisure ATM deal at 11 venues

Free-to-use cash access will stay available at Castle Leisure’s UK venues as the operator renews outsourced management of 22 ATMs.

By Karen Joy Bacudo • 3 min read • Last week
UK financial planners see AI boosting efficiency, not cuts
Digital Transformation

UK financial planners see AI boosting efficiency, not cuts

Most firms expect AI to streamline admin and planning support, while only 3% plan staff reductions this year, a survey shows.

By Karen Joy Bacudo • 4 min read • Last week
Australian mid-sized firms gain from AI, but skills lag
Digital Transformation

Australian mid-sized firms gain from AI, but skills lag

Yet most Australian mid-sized firms still lack the training and governance needed to turn AI use into broader revenue gains.

By Sean Mitchell • 4 min read • Last week
New Zealand equipment often unused, Teletrac finds
Data Analytics

New Zealand equipment often unused, Teletrac finds

Limited access to real-time data is keeping New Zealand fleet assets idle about half the time, Teletrac Navman says.

By Sean Mitchell • 4 min read • Last week
New Zealand faces widening innovation gap, TUANZ warns
Data Protection

New Zealand faces widening innovation gap, TUANZ warns

Technology leaders say the country risks falling further behind as AI adoption, cyber threats and rising costs outpace progress.

By Shannon Williams • 4 min read • Last week