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Salesforce disputes reports it cut 4,000 roles over AI
Customer Relationship Management

Salesforce disputes reports it cut 4,000 roles over AI

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

By Karen Joy Bacudo • 5 min read • Tue, 3rd Feb 2026
Forward Networks unveils AI twin for safer operations
Firewalls

Forward Networks unveils AI twin for safer operations

Forward Networks debuts Forward AI, a digital twin-powered agentic assistant promising safer, verifiable automation for network operations.

By Catherine Knowles • 4 min read • Sat, 31st Jan 2026
Mphasis gains AWS AI Competency for generative AI work
Digital Transformation

Mphasis gains AWS AI Competency for generative AI work

Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.

By Sofiah Nichole Salivio • 3 min read • Sat, 31st Jan 2026
VEON partners with MindBridge on AI-driven audit shift
Data Analytics

VEON partners with MindBridge on AI-driven audit shift

VEON will use MindBridge AI to scrutinise all financial transactions in real time, replacing traditional sample-based internal audits.

By Mark Tarre • 4 min read • Sat, 31st Jan 2026
AI & digital tools reshaping global business travel
Digital Transformation

AI & digital tools reshaping global business travel

By 2026, business travel programmes will be smarter, data‑driven and AI‑powered, making trips smoother for both travellers and employers.

By Suzanne Neufang • 3 min read • Fri, 30th Jan 2026
20i launches Twentie AI assistant for unlimited hosting help
DevOps

20i launches Twentie AI assistant for unlimited hosting help

20i unveils Twentie, an AI assistant embedded in its hosting platform, offering account-aware support, reports and analytics with unlimited use.

By Sofiah Nichole Salivio • 3 min read • Fri, 30th Jan 2026

Stories from Other Regions

Productivity stories

Discovery Consulting appoints SAP leader for NSW push
Digital Transformation

Discovery Consulting appoints SAP leader for NSW push

Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026
OpenAI launches Australia-wide drive for AI skills & jobs
Digital Transformation

OpenAI launches Australia-wide drive for AI skills & jobs

OpenAI unveils an Australia-wide AI push, pairing a Sydney supercomputer campus with skills training and new startup support schemes.

By Mark Tarre • 5 min read • Tue, 3rd Feb 2026
BigCommerce expands global Stripe checkout integration
Digital Transformation

BigCommerce expands global Stripe checkout integration

BigCommerce merchants worldwide gain Stripe's Optimised Checkout, adding Link, BNPL, local payment methods and AI fraud tools to boost sales.

By Mark Tarre • 3 min read • Tue, 3rd Feb 2026
AI use surges in Australian public sector amid data siloes
Digital Transformation

AI use surges in Australian public sector amid data siloes

AI use has surged among Australian public servants, but rising data siloes and fragmented systems threaten to blunt productivity gains.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 3rd Feb 2026
One Identity names Gihan Munasinghe chief technology officer
Software-as-a-Service

One Identity names Gihan Munasinghe chief technology officer

One Identity names Gihan Munasinghe CTO to steer engineering, SaaS strategy and product modernisation amid shifting customer security needs.

By Mark Tarre • 3 min read • Tue, 3rd Feb 2026
Hubtel urges agile Cyber Bill to tackle rising AI threats
Data Protection

Hubtel urges agile Cyber Bill to tackle rising AI threats

West Midlands tech firm Hubtel urges ministers to make the new Cyber Bill agile enough to counter rapidly evolving AI-driven cyber threats.

By Sofiah Nichole Salivio • 5 min read • Mon, 2nd Feb 2026
Dynatrace enhances multi-cloud automation & visibility
Virtualisation

Dynatrace enhances multi-cloud automation & visibility

Dynatrace extends automation and observability tools across AWS, Azure and Google Cloud to simplify complex multi-cloud operations.

By Mark Tarre • 4 min read • Mon, 2nd Feb 2026
Blue Cloud deploys AI video system at Telangana clinic
Unified Communications

Blue Cloud deploys AI video system at Telangana clinic

Blue Cloud rolls out AI video analytics at a Telangana dialysis centre, integrating patient ID, workflow tracking and safety monitoring.

By Sofiah Nichole Salivio • 4 min read • Fri, 30th Jan 2026
Nexer hires Matt Birtwistle to lead UK manufacturing push
Customer Relationship Management

Nexer hires Matt Birtwistle to lead UK manufacturing push

Nexer taps Microsoft veteran Matt Birtwistle to spearhead its UK manufacturing strategy as demand for digital transformation intensifies.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026
Infovista unveils VistAI agentic AI for telecom ops
Unified Communications

Infovista unveils VistAI agentic AI for telecom ops

Infovista launches VistAI, an intent-driven agentic AI framework to automate cross-domain telecom operations and cut network complexity.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Exclaimer unveils Brand Kits for multi-channel control
Unified Communications

Exclaimer unveils Brand Kits for multi-channel control

Exclaimer launches Brand Kits to centralise multi-brand control across email signatures and video meetings, aiming to cut inconsistency at scale.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026