Productivity stories
HAESL selects HCLTech to build a new SAP-based digital engine MRO platform in Hong Kong, boosting traceability and real-time visibility.
South Korea's LF picks Rimini Street to support SAP and Oracle systems, cutting maintenance spend and boosting data centre move resilience.
From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.
Infor taps former Qlik leader Geoff Thomas to spearhead Asia Pacific and Japan expansion, revamping regional leadership to fuel cloud growth.
SEON wins Frost & Sullivan's 2025 Global Enabling Technology Leadership Award for AI-driven fraud and AML platform innovation.
YubiKey deployment delivers 265% ROI, USD $5.3 million NPV and 99.99% lower breach risk in Forrester model of a 5,000-staff enterprise.
Gr4vy launches Silent Mode to let merchants trial multiple fraud tools in parallel on live payments without affecting real customer outcomes.
Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.
Adobe and ministers launch a Barnsley Tech Towns pilot to boost AI and digital skills, and trial AI across local public services.
Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.
Oracle launches an AI agent platform for retail banks, blending autonomous agents and human oversight to automate and personalise services.
Pax8 joins the UK Government's AI Skills Boost as a Strategic Partner, aiming to help train 10 million workers in practical AI by 2030.
AI express lanes at the Australian Open went largely unused, leaving fans queuing for hours in near 40C heat despite record attendance.
Amazon, Temu and Shein are forcing Australian retailers to speed up delivery, fix fulfilment bottlenecks and rethink toughened returns.
Revolut launches a unified merchant payments suite in Australia, tying in‑person, online and A2A payments directly to its business accounts.
Canadian bosses bet big on AI for 2026 as global economic optimism lags, embracing autonomous agents while employees resist AI managers.
Fieldguide secures USD $75m Series C from Goldman Sachs to scale agentic AI for audit firms, lifting its valuation to USD $700m.
Burnout and unfair workloads are driving talent out of UK professional services, as leaders admit blind spots on capacity and utilisation.