Outsourcing stories - Page 9
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Onshoring is the new offshoring
Thu, 1st Sep 2011
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uc
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contact centre
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outsourcing
NZ firms ditch offshoring for homegrown contact centres, boosting customer delight and loyalty while debunking cost myths.
Switching to outsourced IT
Thu, 1st Sep 2011
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revera
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outsourcing
Businesses increasingly opt for IT outsourcing to focus on outcomes over inputs, streamlining operations and minimising risks.
Choosing an outsourcing partner
Thu, 1st Sep 2011
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data protection
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partner programmes
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helpdesk
New Zealand's SMEs are increasingly outsourcing IT support for better efficiency and savings. What should they consider when choosing a partner?.
Outsource everyday errands via iPhone
Mon, 16th May 2011
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apple
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apple iphone
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outsourcing
AirRun app transforms your iPhone into a virtual assistant, allowing you to outsource errands to locals keen to earn. Say goodbye to undone tasks!.
Westpac extends IBM deal
Wed, 24th Nov 2010
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cx
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martech
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westpac
Westpac extends its longstanding relationship with IBM, signing a new deal to bolster its tech transformation programme and solidify market leadership.
Out of sight, out of mind
Wed, 1st Sep 2010
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uc
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contact centre
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outsourcing
If you outsource your operations to an area that is subsequently affected by any of these, you need to have a continuity plan.
Integral Axon loses Simpl contract
Fri, 2nd Jul 2010
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datacentre infrastructure
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codeblue
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support
Integral Axon loses out to CodeBlue as Simpl outsources its IT infrastructure, impacting internal staff and 91 virtual servers in a strategic shift.
Expertise sought
Tue, 1st Dec 2009
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outsourcing
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it management
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workplace culture
Outsourcing may be the solution to resource constraints. It allows for expert help without increasing long-term overheads.
The source in the cloud?
Tue, 1st Dec 2009
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virtualisation
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amazon
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outsourcing
The financial crisis has spurred a boom in IT outsourcing, with cloud computing transforming the landscape. IDC forecasts a USD $3.45 billion market by 2025.
The new age of outsourcing
Sun, 1st Nov 2009
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outsourcing
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sales
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channel development
Keeping everything in-house may no longer be the best move, in terms of containing costs and generating fresh revenue.
GeekGirl on silver linings
Mon, 1st Jun 2009
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virtualisation
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hyperscale
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dc
In-house data centers face uncertainty as cloud computing gains traction, but have a key role to play in the next 18 months.