Opinion stories
Malaysia's one million SMEs, generating nearly 40% of GDP and half of all jobs, are embracing digital tools to boost productivity and resilience.
Click Frenzy offers retailers vital insights beyond a sales spike, enabling optimisation of delivery, logistics, and customer experience for peak season success.
State-owned companies, not investor-owned firms, accounted for 52% of fossil fuel emissions in 2023, exposing a climate accountability gap.
As organisations adopt multi-cloud strategies, inconsistent security measures leave web applications vulnerable to evolving AI-driven and layered cyber attacks.
Cybercriminals exploit viral memes to spread malware and phishing attacks, using humour to bypass defences and target millions online in Australia and beyond.
Organisations face data silos and quality issues in customer data investments, yet marketing-IT collaboration and clear use cases help unlock value, experts reveal.
Stablecoins, digital currencies pegged to stable assets like the US dollar, are emerging as dependable players reshaping the crypto and global finance landscape.
A JP Morgan survey reveals 71% of institutional traders avoid crypto, citing readiness concerns despite growing momentum in blockchain adoption.
Conversational commerce is revolutionising shopping and brand experiences, with AI assistants accelerating purchases by 30% and reshaping creative roles.
Bridging the C-suite and IT divide, data resilience emerges as a critical boardroom priority for business growth, trust and innovation in 2024.
Australian financial services marketers face stricter privacy laws but can harness secure data collaboration for tailored, compliant, and effective campaigns.
Fixed Wireless Access is booming, with revenues set to hit USD $67 billion by 2028, offering flexible, cost-effective broadband solutions via 5G to SMEs globally.
Ransomware attacks in Australia surged in 2023–24, costing businesses up to AUD $97,200 on average, urging firms to bolster cyber defences and response plans.
Power over Ethernet (PoE) simplifies network installation by delivering power and data over one cable, boosting flexibility and cutting costs in diverse applications.
Businesses must build trust in conversational AI by setting clear goals, ensuring transparency, reducing bias, and continuously improving customer interactions.
New Zealand financial firms must modernise outdated systems in FY2026 to meet rising customer demands and avoid losing market share.
Technology and AI are transforming HR in 2025, shifting it from a back-office role to a strategic function vital for organisational success.
South Africa's contact centres blend skilled agents and tech, helping UK firms enhance personalised, empathetic customer experiences amid rising digital demands.
Amid counterfeit Australian wines in the UK, experts urge Aussie brands to boost trade mark protection and adopt tech to safeguard exports and reputation.
New Zealand's 3G shutdown by year-end pressures businesses to shift to 4G LTE, turning challenges into IoT growth opportunities with expert support.