Opinion stories - Page 2
Why the Chatbot is not your AI strategy
Last week
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data analytics
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digital transformation
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partner programmes
Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.
Leading Agentic AI teams in Singapore: What technology leaders should know
Last week
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devops
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digital transformation
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application security
Singapore tech leaders are being urged to tighten decision-making, flatten hierarchies and keep AI talent engaged as rapid innovation raises the stakes.
The rush to GEO is understandable. But here's what gets missed in the scramble
Last week
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digital transformation
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martech
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llms
GEO spending is surging, but marketers risk wasting money if they do not first fix inconsistent brand messaging and content foundations.
Why email automation fails without clean and verified data
Last week
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crm
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martech
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personalisation
Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.
Brands are losing the Buy Box and up to 80% of marketplace sales with it
Last week
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cx
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martech
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supply chain
Brands urged to treat marketplace Buy Box loss as a distribution issue, after grey market sellers were found to be siphoning sales and trust.
Building digital trust: Data quality provides a scalable path
Last week
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data protection
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fintech
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cx
Data quality gives banks a scalable route to digital trust, cutting fraud and false positives while speeding onboarding, KYB and AI-driven checks.
What is a 'Brand' in B2B technology - and how does it drive growth
Last week
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cx
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martech
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risk & compliance
Why B2B technology firms that build trust, visibility and proof can win shorter sales cycles, higher contract values and stronger growth.
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Last week
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digital transformation
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cx
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martech
AI discovery is levelling eCommerce, with mid-sized Shopify brands gaining an edge over bigger rivals by making products clearer to generative engines.
Why the next phase of AI adoption will be determined less by models and more by data foundations
Last week
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hybrid cloud
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digital transformation
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partner programmes
AI adoption's next phase hinges on data foundations, with enterprises needing real-time pipelines, governance and portability to scale safely.
Beyond the billion-dollar banking oversight: How process intelligence can surface vital warning signs
Last week
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digital transformation
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fintech
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risk & compliance
Australia's Big Four loan scandal highlights how process intelligence can expose ghost paths, bypassed checks and hidden fraud networks.
OpenAI acquires TBPN to expand media and strategy reach
Last week
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digital entertainment
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genai
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ai
OpenAI buys TBPN, adding Silicon Valley's influential daily tech talk show to its Strategy team while pledging editorial independence.
How Apograph uses proactive firewall upgrades to protect clients and control costs
Last week
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firewalls
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network infrastructure
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sd-wan
Apograph's £60-a-month firewall plan helps clients dodge emergency refresh costs, cut downtime and strengthen security across 1,500 endpoints.
AI can inspire travel, but it still can't book it. That's about to change
This month
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digital transformation
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fintech
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cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
Unpacking the Impact of Agentic Commerce Across ANZ
This month
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digital transformation
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cx
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martech
Woolworths and Google push AI shopping agents into retail as loyalty schemes face a real-time test in the emerging agentic commerce era.
5 mobile-first strategies to ensure contact data quality
This month
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digital transformation
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cx
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martech
Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.
The evolving role of the CSO: From technical guardian to business strategist
Last month
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firewalls
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data protection
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siem
CSOs are shedding their purely technical image as security chiefs are pushed into the boardroom to drive sales, trust and growth.
Why AI-powered security needs network telemetry across the hybrid cloud
Last month
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firewalls
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private cloud
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hybrid cloud
AI security tools are only as smart as the data they see, and network telemetry is emerging as the missing piece in hybrid cloud oversight.
Agent computers: The PC era, amplified
Last month
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digital transformation
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hyperscale
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dc
AMD says a new class of always-on personal machine can run AI agents locally, promising more privacy, speed and productivity for users.
How Observability Serves as the Control Layer for AI Growth
Last month
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devops
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digital transformation
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cx
APAC organisations are turning observability into the guardrail for AI, using better visibility to curb outages, costs and compliance risk.
Data governance vs. data quality: Which comes first in 2026?
Last month
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digital transformation
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risk & compliance
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ai
Governance alone is no safeguard as enterprises are urged to make data quality the proof of trustworthy information in 2026.