Opinion stories
In times of crisis, brands can salvage their reputations by prioritising empathy and transparency, transforming potential outages into trust-building moments.
As AI predicts a staggering USD $1.3 trillion market by 2030, synthetic data emerges as a crucial solution for training models and enhancing video analytics.
As businesses increasingly grapple with rapid market changes, demand for flexible, real-time IT infrastructure is surging, crucial for maintaining competitive advantage.
As hackers exploit vulnerabilities in Gen AI prompt fields, organisations face mounting security challenges and must adopt innovative measures to safeguard their systems.
In a significant shift, 90% of Australian firms are eyeing alternatives to Oracle Java, citing concerns over its pricing and cloud inefficiencies, according to a new survey.
Mid-market supply chains are urged to modernise their outdated IT systems, as 97% of professionals acknowledge legacy technology hampers agility and efficiency.
As email threats evolve, firms must adopt automated incident response to swiftly mitigate risks and protect sensitive data from malicious attacks.
Digital transformation is vital for organisations to boost efficiency and innovation, with strategic cloud migration and technology integration seen as key priorities.
In an era where speed and efficiency are paramount, banks must decide between building custom KYC systems or investing in advanced SaaS solutions to enhance client onboarding.
Government agencies face a challenging dilemma as they attempt to harness AI innovation while safeguarding citizens' data privacy amid rising breach concerns in Australia.
Bridging the connected care gap is vital for Australia's healthcare future, aiming to foster seamless data flow and enhance patient outcomes through interoperability.
Advanced AI technology is revolutionising customer experience strategies, enabling organisations to tailor services and boost efficiency in competitive markets.
Agentic AI is transforming the business landscape by enhancing automation capabilities, particularly in handling unstructured information and adapting to disruptions.
As Australian businesses brace for economic challenges in 2025, they are set to invest in office redesigns and smart technology to enhance efficiency and employee satisfaction.
Order cancellations can cost businesses millions; understanding why they happen is crucial. Discover key strategies to reduce these rates and improve customer satisfaction.
When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.
Amidst the celebrations of International Women's Day, experts underscore the crucial role of allyship in elevating women's success in business.
The UK government proposes banning ransomware payments by public sector bodies, yet experts warn that proactive data protection strategies are essential to combat cyber threats.
The ongoing retreat from diversity, equity, and inclusion initiatives threatens to hinder competitive advantage and revenue growth in various sectors.
India's digital commerce is set to soar, with UPI dominating payments as eCommerce transactions surge. By 2027, UPI is projected to exceed USD 150 billion.