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Online shopping stories

Retailers amongst most targeted by cybercriminals
Supply Chain

Retailers amongst most targeted by cybercriminals

While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.

By Shannon Williams • 3 min read • Thu, 2nd Jun 2022
Digital commerce fraud: What it is and how to stop it
eCommerce

Digital commerce fraud: What it is and how to stop it

Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.

By Joe Lee • 3 min read • Tue, 31st May 2022
Research unveils precarious customer loyalty for retailers
Customer Relationship Management

Research unveils precarious customer loyalty for retailers

New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.

By Shannon Williams • 5 min read • Wed, 18th May 2022
ANZ shoppers plan to spend less, be more selective
Buy Now Pay Later

ANZ shoppers plan to spend less, be more selective

For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.

By Shannon Williams • 5 min read • Fri, 22nd Apr 2022
Pinterest partners with WooCommerce and launches app
Apps

Pinterest partners with WooCommerce and launches app

The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest.

By Jessie Chiang • 3 min read • Tue, 19th Apr 2022
Aussies vote on the toughest jobs in online shopping
Customer Relationship Management

Aussies vote on the toughest jobs in online shopping

Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease.

By Ryan Morris-Reade • 3 min read • Fri, 8th Apr 2022
Shouldering the responsibility of payment security
EduTech

Shouldering the responsibility of payment security

Digital payments have become second nature for shoppers, but scammers are taking advantage. How can the industry fight back?.

By Tristan Chiappini • 5 min read • Fri, 18th Mar 2022
Fighting smart against policy abuse in online retail
Supply Chain

Fighting smart against policy abuse in online retail

The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.

By Matt Humphries • 4 min read • Tue, 1st Mar 2022
Orders with multiple shipments causing customer dissatisfaction
Customer Relationship Management

Orders with multiple shipments causing customer dissatisfaction

76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.

By Raghav Sibal • 3 min read • Mon, 21st Feb 2022
Nexcess integrates with HubSpot to serve growing online businesses
Data Analytics

Nexcess integrates with HubSpot to serve growing online businesses

Nexcess integrates with HubSpot CRM platform, offering cloud hosting and marketing capabilities for online brands.www.nextplatform.com.

By Staff Writer • 2 min read • Thu, 3rd Feb 2022
Five eCommerce trends that will affect all online sellers in 2022
eCommerce

Five eCommerce trends that will affect all online sellers in 2022

eCommerce experts Optiseller unveil 5 trends that will impact online sellers in 2022, including increased online sales and the rise of mobile shopping.

By Shannon Williams • 6 min read • Wed, 12th Jan 2022
One-stop eCommerce live streaming solution boosting business
Digital Entertainment

One-stop eCommerce live streaming solution boosting business

A new live-streaming solution is helping boost eCommerce sales, according to Agora, a real-time engagement platform.

By Ryan Morris-Reade • 3 min read • Wed, 29th Dec 2021
New online shopping platform allows shoppers to get others to pay for their items
Fintech

New online shopping platform allows shoppers to get others to pay for their items

New fintech startup YouPay offers a unique online shopping option where you pick what items you want from over 250 retailers and get someone else to pay.

By Ryan Morris-Reade • 4 min read • Mon, 27th Dec 2021

Stories from Other Regions

Online shopping stories

Online retail still the chosen method for Australian consumers
Supply Chain

Online retail still the chosen method for Australian consumers

According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.

By Mitchell Hageman • 3 min read • Fri, 25th Mar 2022
NZ's eCommerce market set to grow as demand for alternative payment methods increases
Buy Now Pay Later

NZ's eCommerce market set to grow as demand for alternative payment methods increases

New Zealand's eCommerce market set to grow 38% by 2025, with demand increasing for alternative payment methods.

By Shannon Williams • 3 min read • Mon, 14th Mar 2022
Canstar awards Mighty Ape for Most Satisfied Customers
EduTech

Canstar awards Mighty Ape for Most Satisfied Customers

Canstar has announced that the results of its survey for Most Satisfied Customers in the Online Retailers category reveal Mighty Ape as the winner.

By Zach Thompson • 3 min read • Wed, 9th Mar 2022
Great expectations: Kiwi consumers may be let down over Christmas
EduTech

Great expectations: Kiwi consumers may be let down over Christmas

Kiwis' expectations for quick and free delivery may be challenged by Christmas delays, according to a study by HERE technologies.

By Mitchell Hageman • 3 min read • Fri, 17th Dec 2021