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Asendia & SingPost forge cross-border eCommerce tie-up
Commerce Systems

Asendia & SingPost forge cross-border eCommerce tie-up

Asendia and SingPost team up on cross-border eCommerce logistics as new customs rules spur demand for faster deliveries and returns handling.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Gigs makes APAC splash with promising ShopBack partnership
Fintech

Gigs makes APAC splash with promising ShopBack partnership

Gigs deepens its Asia-Pacific push by partnering with ShopBack to broaden embedded mobile services for customers across the region.

By David Shilovsky • 4 min read • Yesterday
AI shopping boom puts checkout under pressure
Data Analytics

AI shopping boom puts checkout under pressure

Agentic commerce is pushing payments into the spotlight as AI shortens shopping journeys and makes checkout friction more costly.

By Risa Huang • 5 min read • Yesterday
Gigs partners ShopBack to launch travel eSIM in Asia-Pacific
Software-as-a-Service

Gigs partners ShopBack to launch travel eSIM in Asia-Pacific

Gigs lands its first Asia-Pacific customer as ShopBack adds in-app travel eSIMs, letting users manage connectivity and earn cashback.

By Sean Mitchell • 4 min read • 2 days ago
The 70% problem: Why checkout is still where eCommerce goes to die
Digital Transformation

The 70% problem: Why checkout is still where eCommerce goes to die

Merchants turn to tokenised checkout as EMVCo's Click to Pay promises faster online payments, lower fraud and less cart abandonment.

By Suzana Kordumova • 3 min read • 3 days ago
Buy reviews searches surge 1,325% as trust worries grow
Customer Experience

Buy reviews searches surge 1,325% as trust worries grow

Buy reviews searches jump 1,325% as Mary Tamvakologos warns shoppers that bought followers and fake praise can distort eCommerce trust.

By Joseph Gabriel Lagonsin • 5 min read • 4 days ago
Norton Neo browser adds built-in VPN & anti-phishing
Virtual Private Networks

Norton Neo browser adds built-in VPN & anti-phishing

Norton Neo browser gets built-in VPN and anti-phishing tools by default, as Gen says most blocked attacks in early 2026 were web-based.

By Sean Mitchell • 4 min read • 4 days ago
Feedonomics launches AI shopping catalogue exports
DataCentre infrastructure

Feedonomics launches AI shopping catalogue exports

Feedonomics rolls out Agentic Catalogue Exports to push merchant product data into AI shopping tools, with Dell among early users.

By Sofiah Nichole Salivio • 3 min read • Last week
Gen Z shoppers trust AI recommendations, study finds
Customer Experience

Gen Z shoppers trust AI recommendations, study finds

Gen Z shoppers are acting on AI advice without checking sources, with a Rithum study finding 64% made purchases on recommendations.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Online shopping stories

UK consumers claim GBP £3.5bn in friendly fraud refunds
Fintech

UK consumers claim GBP £3.5bn in friendly fraud refunds

UK banks and retailers face mounting losses as 6.5 million consumers secure GBP £3.5 billion in refunds through friendly fraud, survey finds.

By Karen Joy Bacudo • 4 min read • 3 days ago
Skailed launches automated FAQ tool for eCommerce pages
Customer Experience

Skailed launches automated FAQ tool for eCommerce pages

Skailed adds AI-generated FAQ tool for retailers, aiming to cut manual content work and boost product-page visibility across eCommerce sites.

By Joseph Gabriel Lagonsin • 3 min read • 5 days ago
Constructor wins retail company of year for second time
Customer Experience

Constructor wins retail company of year for second time

Constructor wins Retail Company of the Year for a second year as its AI Product Insights Agent also takes silver in American Business Awards.

By Joseph Gabriel Lagonsin • 3 min read • 5 days ago
Millennials trust AI more than Gen Z, survey finds
Customer Experience

Millennials trust AI more than Gen Z, survey finds

Australian Millennials trust and use AI more than Gen Z, a survey of 1,200 people found, with visible sources boosting confidence.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
Shoppers want AI to tailor delivery fees at checkout
Digital Transformation

Shoppers want AI to tailor delivery fees at checkout

Shoppers want AI to adjust delivery fees in real time as retailers face pressure to balance costs, conversion and fulfilment choices at checkout.

By Mark Tarre • 3 min read • Last week
Amazon ad revenue surges 62% in Australia, says Pattern
Marketing Technologies

Amazon ad revenue surges 62% in Australia, says Pattern

Amazon's Australian ad business surges as Pattern says revenue jumped 62% to USD $392 million, outpacing Meta, TikTok and Google.

By Sean Mitchell • 4 min read • Last week
Visa adds Australian banks to AI payments programme
Digital Transformation

Visa adds Australian banks to AI payments programme

Visa expands Agentic Ready programme to Australian banks and fintechs as ANZ, NAB and others trial AI-led payments with tighter controls.

By Sean Mitchell • 5 min read • Last week
Visa expands agentic commerce testing with NZ banks
Digital Transformation

Visa expands agentic commerce testing with NZ banks

Visa brings major New Zealand banks into programme testing AI-led payments, aiming to support secure agent-driven transactions across platforms.

By Sean Mitchell • 3 min read • Last week