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Microsoft 365 stories

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Yesterday

Software-as-a-Service

Microsoft 365 Copilot to get GPT-5.6 default model

Microsoft 365 users may see stronger first drafts and faster analysis as OpenAI's latest model becomes the default Copilot engine.

By Mark Tarre • 3 min read • 2 days ago

Large Language Models

OpenAI launches GPT-5.6 models with new coding push

Businesses could see faster, cheaper AI coding and office workflows as OpenAI rolls out GPT-5.6 with stronger safeguards.

By Mark Tarre • 5 min read • Last week

Customer Relationship Management

OpenAI launches ChatGPT Work for workplace automation

More than 5 million Codex users could now hand hours-long office tasks to a new agent that drafts documents, spreadsheets and slide decks.

By Mark Tarre • 5 min read • Last week

Data Protection

RecordPoint launches global partner programme for AI

Demand for data governance is rising as regulated organisations spend more on AI, and RecordPoint is betting on partners to capture it.

By Sean Mitchell • 3 min read • Last week

Software-as-a-Service

Relativity names Chris Brown President to expand remit

The move puts product, marketing and partnerships under one executive as Relativity intensifies its push to embed AI in legal workflows.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Protection

Kyndryl expands sovereign cloud services with Microsoft

Demand for regulated cloud computing is rising as governments and banks seek tighter data control, auditability and local oversight.

By Sofiah Nichole Salivio • 3 min read • Last week

Data Protection

Quorum Cyber revamps AI security services for businesses

Businesses are being urged to tighten controls as AI tools spread faster than governance, with Quorum Cyber updating assessments to cut cyber risk.

By Sean Mitchell • 4 min read • Last week

Cloud Security

Blackpoint launches AI tool to halt identity attacks

Credential misuse is pushing defenders to automate faster containment, as Blackpoint's new tool can freeze cloud account attacks in under two minutes.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Helix data extortion group linked to BlackFile, ShinyHunters

Businesses face a fresh wave of identity theft-driven extortion as Helix is linked to BlackFile and ShinyHunters through shared infrastructure.

By Sean Mitchell • 5 min read • Last week

Software-as-a-Service

Xero unveils AI tools as customer base hits five million

The cloud accounting group's AI push aims to cut manual work for small firms as it moves beyond bookkeeping and into cash flow management.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Xero adds AI tools to JAX for small business finance

The rollout aims to cut manual bookkeeping and speed cash flow decisions for Xero's 5 million customers worldwide.

By Karen Joy Bacudo • 4 min read • Last week

Data Protection

Mandiant finds way to recover active ADFS signing keys

Firms with manually rotated ADFS certificates could still be exposed, as attackers may recover live signing keys and forge SAML logins.

By Mark Tarre • 5 min read • Last week

Data Protection

Most firms hit by AI security incidents, study finds

Most organisations are exposed to AI security breaches, with AvePoint finding 88.4% suffered at least one incident in the past year.

By Sean Mitchell • 4 min read • This month

Data Protection

BlueVoyant launches Microsoft Agent 365 security service

Security teams face a new governance gap as AI agents spread across Microsoft systems, with many lacking inventories, controls or monitoring.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Insight launches Microsoft 365 E7 rollout across workforce

The rollout gives Insight a test case for selling Microsoft's newest AI tools after a survey found most Australian firms are still only experimenting.

By Sean Mitchell • 4 min read • This month