DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers

Messaging stories

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Bitdefender launches chat protection solution to put a halt to scams
Last month
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endpoint protection
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bitdefender
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cyber criminal
Bitdefender Chat Protection immediately alerts users if malicious links are received or sent during live sessions over the world's most popular chat applications.
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Lessons from selling my side hustle to MessageMedia
Fri 26 Aug 2022
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jobs
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sales
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mergers and acquisitions
Selling a technology startup has been big learning experience and I thought I’d share some of the key takeaways for those who might go through a similar process.
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Infobip’s SMS and WhatsApp services are now available through Microsoft
Fri 22 Jul 2022
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microsoft
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contact centre
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open source
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.
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Why it's time to 'dial up' the power of mobile marketing
Mon 18 Jul 2022
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smartphones
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marketing
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customers
For marketers and brands, the obsession with our mobiles translates into endless opportunities, especially as the third-party cookie crumbles and relationship marketing emerges as king of the marketing paradigm.
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Katana announces expansion and release on DIA marketplace
Thu 27 Jan 2022
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domain names
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dia
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email
Managed service company Katana has announced that its managed Domain-based Message Authentication, Reporting, and Conformance (DMARC) implementation service has been released on the Department of Internal Affairs Marketplace.
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ServiceNow and Twilio introduce new messaging service
Fri 22 Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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Why Laminar Communications is all-a-chatter about messaging app LamChat
Thu 29 Apr 2021
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app development
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apm
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low-code
“We built our own messaging app to ensure it connects with our server. We used open source code where possible and the programmers are people who live in Brisbane.”
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Zendesk launches messaging solution with advanced capabilities
Tue 2 Feb 2021
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crm
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cx
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martech
The new package brings together Zendesk’s service capabilities including messaging, into a complete offering designed to bring simplicity to the enterprise software space.
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Companies' digital etiquette still a little rough around the edges
Wed 1 Jul 2020
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uc
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wfh
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communications
Australians are more comfortable with drinking alcohol on a video conference than other nationalities, a new survey has found.
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Consumers turn to chatbots & online messaging as COVID-19 bites
Wed 24 Jun 2020
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contact centre
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cx
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crm
The COVID-19 pandemic has led to adaptations in the way people live, work and interact – and an increase in chatbot usage is one of many customer experience side effects.
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Soprano Design sees high demand for enterprise messaging apps
Thu 7 May 2020
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uc
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web development
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collaboration
"businesses capable of both pushing appropriate messaging out and allowing customers to respond will be in a strong position."
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Soprano Design updates enterprise messaging platform
Mon 20 Apr 2020
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enterprise
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communications
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sms
The updated platform includes rich communication services (RCS) support for businesses and government organisations to build mobile interaction campaigns for key stakeholders.
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Soprano Design to launch new digital and social channels
Wed 9 Oct 2019
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sms
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messaging
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soprano design
Cloud-based enterprise messaging solutions provider Soprano Design has announced new interactive digital channels designed to couple enterprise and social messaging platforms.
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Modica Group snaps up Auckland Airport senior executive to further growth
Thu 28 Jun 2018
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enterprise
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modica
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auckland airport
“It is an exciting company with significant growth opportunities in New Zealand and other markets. The company has exceptional technology capability."
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Freshworks launch messaging product for customer engagement
Mon 25 Sep 2017
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messaging
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freshworks
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customer engagement
The company says the solution provides a suite of website and in-product engagement capabilities, which help businesses capture more leads.
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Tap into your emotions with Facebook Messenger's new features
Fri 24 Mar 2017
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facebook
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facebook at work
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emoji
The new features can be used professionally too as apart of Work Chat for Workplace, Facebook's communications platform for organizations.
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Your 2017 resolution? Put messaging privacy on the list, says InternetNZ
Tue 17 Jan 2017
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privacy
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internetnz
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messaging
"As part of your 2017 New Year’s resolutions, you should be thinking about what you can do to keep your personal information private."
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Salesforce's new LiveMessage and Service Bots to deliver ultimate customer service
Wed 14 Dec 2016
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crm
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martech
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social media
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.
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Retarus expands Singapore data center to match APAC growth
Fri 25 Nov 2016
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colocation
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messaging
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retarus
Global messaging service provider Retarus has been steadily moving into the Asian market and is expanding its Singapore data center to address demand.
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The fintech start-up with a new approach to communications
Tue 18 Oct 2016
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cloud
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fintech
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communications
We explain the backstory behind an impressive Google-backed fintech start-up
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You’ve heard of Slack; we explain the tool
Tue 4 Oct 2016
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uc
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collaboration
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messaging
We look at the collaboration tool with a growing cult following
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Orcon to unveil instant messaging service
Wed 19 Jun 2013
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orcon
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messaging
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instant messaging
Orcon is set for a "Top Secret Launch" this afternoon, but Techday already knows the score...
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Android App of The Week - MightyText
Thu 18 Oct 2012
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texting
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mightytext
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messaging
Bringing you text straight from your computer with the MightyText app!
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