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Zendesk flags APAC demand for transparent, smarter AI CX
Data Analytics

Zendesk flags APAC demand for transparent, smarter AI CX

Zendesk warns APAC brands that rising CX expectations demand transparent, context-rich AI that resolves issues instantly or risks churn.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
ECOVACS debuts full-scenario home robots & LilMilo at CES
Robotics

ECOVACS debuts full-scenario home robots & LilMilo at CES

ECOVACS launches full-scenario home robots at CES, unveiling new DEEBOT, GOAT, WINBOT and ULTRAMARINE lines plus LilMilo pet bot.

By Sofiah Nichole Salivio • 5 min read • Tue, 13th Jan 2026
Rove unveils AI platform to speed brands' global growth
Software-as-a-Service

Rove unveils AI platform to speed brands' global growth

UK start-up Rove has launched an AI market intelligence platform promising faster, cheaper global expansion for consumer brands.

By Sofiah Nichole Salivio • 5 min read • Mon, 12th Jan 2026
Private 5G & LTE spend to surpass USD $7.2bn by 2028
Unified Communications

Private 5G & LTE spend to surpass USD $7.2bn by 2028

Private 5G and LTE spend will top USD $7.2bn by 2028, as industries shift from public mobile networks to standalone private deployments.

By Kaleah Salmon • 4 min read • Mon, 12th Jan 2026
AI notebook prices drop as retailers face tough trade-offs
Semiconductors

AI notebook prices drop as retailers face tough trade-offs

AI notebook prices across Europe have slumped by a third, pushing the tech into the mainstream as retailers juggle volume against margins.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Informatica named Leader in 2025 Gartner data quadrant
Customer Relationship Management

Informatica named Leader in 2025 Gartner data quadrant

Informatica from Salesforce is named a Leader in Gartner's 2025 Magic Quadrant for Data Integration Tools, its 20th straight year on top.

By Mark Tarre • 4 min read • Fri, 9th Jan 2026
Generational split widens over cards, wallets & checkout
Digital Transformation

Generational split widens over cards, wallets & checkout

Younger shoppers embrace digital wallets and self-checkouts as older customers stick with cards and staff, widening a payments generation gap.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Generative AI search lifts mobile gaming ad opportunity
Gaming

Generative AI search lifts mobile gaming ad opportunity

As generative AI eats into web search time, LoopMe reports brands shifting spend to fast-growing, ad-friendly mobile gaming audiences.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 9th Jan 2026
BCS Consultancy appoints Chris Coward as new COO
DevOps

BCS Consultancy appoints Chris Coward as new COO

BCS Consultancy names Chris Coward COO to steer global expansion and sharpen operations as AI-driven data centre demand accelerates.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Private 5G network spend to hit USD $7.2bn by 2028
Unified Communications

Private 5G network spend to hit USD $7.2bn by 2028

Spending on private LTE and 5G networks is forecast to hit USD $7.2 billion by 2028 as enterprises outpace growth in public mobile systems.

By Mark Tarre • 5 min read • Fri, 9th Jan 2026
CrowdStrike to buy SGNL to boost AI-ready identity security
Software-as-a-Service

CrowdStrike to buy SGNL to boost AI-ready identity security

CrowdStrike will acquire identity security specialist SGNL to add continuous, AI-ready access enforcement across human and machine users.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Tech revolution reshapes global cold chain logistics
Robotics

Tech revolution reshapes global cold chain logistics

AI, IoT and automation are transforming cold chain logistics as stricter rules, pharma growth and online groceries drive rapid change.

By Sean Mitchell • 5 min read • Fri, 9th Jan 2026
Gigamon holds 50% of deep observability as AI drives boom
Firewalls

Gigamon holds 50% of deep observability as AI drives boom

Gigamon tightens grip on deep observability with 50% share as AI-driven workloads fuel 25% market growth and rising hybrid cloud demand.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 8th Jan 2026
US holiday shoppers rein in spending amid pressure
Data Analytics

US holiday shoppers rein in spending amid pressure

US holiday shoppers to rein in festive spending as 60% say financial strain will curb gift budgets, new national survey data shows.

By Sean Mitchell • 4 min read • Thu, 8th Jan 2026
Shoppers now prize reliable, transparent deliveries
Customer Experience

Shoppers now prize reliable, transparent deliveries

Shoppers in the UK and US now value reliable, transparent deliveries and returns over speed alone, new research from Locus suggests.

By Catherine Knowles • 4 min read • Wed, 7th Jan 2026
Meta buys Manus to boost general-purpose AI agents
Data Analytics

Meta buys Manus to boost general-purpose AI agents

Meta has bought Singapore AI start-up Manus, aiming to embed its autonomous general-purpose agent across consumer and business products.

By Sean Mitchell • 4 min read • Tue, 30th Dec 2025

Stories from Other Regions

Market research stories

UK savers turning to AI as average investments rise
Fintech

UK savers turning to AI as average investments rise

UK savers using AI for financial advice now invest an average of GBP £2,354.60, with Gen X and Boomers committing the most.

By Mark Tarre • 4 min read • Thu, 8th Jan 2026