The Ultimate Guide to Managed Services
2022 edition
Overview
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Expert columns

By Martin Zugec of Bitdefender
A deep dive into a Corporate Espionage operation
Tue, 4th Oct 2022

By Steve Cochran of ConnectWise
MSPs: You can’t manage what you can’t see
Mon, 18th Jul 2022

By Brad Rosairo of BitTitan
How to achieve your monthly recurring revenue goals
Wed, 29th Jun 2022

By Brad Rosairo of BitTitan
Why tenant consolidation is critical to cloud success
Thu, 12th May 2022

By Alastair Miller of Aura Information Security
Backing up your business is about more than preventing ...
Thu, 24th Mar 2022
Interviews

Discussing Network Management
Exclusive: DC220 to aid Fastrack expansion in New Zeala...
Fri, 16th Dec 2022

Discussing Cloud
Exclusive: Green Light bolsters presence in NZ's IT ser...
Thu, 24th Nov 2022

Discussing Software
Exclusive: Park Place Technologies on the importance of...
Wed, 24th Aug 2022
Top players
Recent news

About Cloud
Hitachi Vantara celebrates local partners at 2022 ANZ S...
Thu, 29th Dec 2022

About Cloud
Wallix launches a dedicated MSP program to support part...
Thu, 29th Dec 2022

About Adobe
Exclusive - Adobe recognised as approved supplier for N...
Thu, 24th Nov 2022

About Cloud Security
Todyl to offer security offerings to Pax8 marketplace
Thu, 17th Nov 2022

About Appointments
Green Light appoints new NZ Business Development Manage...
Fri, 28th Oct 2022
More news

About Endpoint Protection
CyberCX aims to help AU businesses achieve Essential 8 ...
Thu, 13th Oct 2022

About Breach Prevention
Gigamon, Outcomex partner for stronger security archite...
Thu, 13th Oct 2022

About Software-as-a-Service
Modernisation highest priority for Aussie MSPs - study
Wed, 24th Aug 2022

About Website
Pax8 reinforces presence in APAC with website launch
Wed, 20th Jul 2022

About Bitdefender
Bitdefender unveils MSP continuous threat monitoring se...
Wed, 13th Jul 2022
Even more news

About New Relic
New Relic looks to observability market with new partne...
Thu, 30th Jun 2022

About Microsoft
TO THE NEW unveils ANZ Managed Services for Microsoft A...
Tue, 28th Jun 2022

About Micro Focus
Micro Focus releases update to enterprise NOM offering
Wed, 8th Jun 2022

About Barracuda
Barracuda MSP Day 2022 highlights MSP opportunities
Tue, 24th May 2022

About Breach Prevention
Vector Capital to be majority shareholder of WatchGuard
Wed, 4th May 2022
Other guides
You can read other related guides from Cloud, IT Automation, Multi-cloud, Cybersecurity, and Network Management.
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