Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Konica Minolta report reveals 2024 Australian IT trends
4 days ago
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data protection
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digital transformation
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partner programmes
Konica Minolta Australia's 2024 IT trends report has revealed that 68% of C-suite execs focus on operational efficiency.
Intelliworx promotes Johnson to lead client operations in UK, US
Last week
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partner programmes
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cybersecurity
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managed services
Intelliworx promotes Joy Johnson to lead UK and US client services, aiming to capitalise on the booming cybersecurity market and company's growth.
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Lancom names Priscila Bernardes as new CEO after acquisition
This month
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partner programmes
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software development
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managed services
Priscila Bernardes has been appointed CEO of Lancom Technology, succeeding Waruna Kirimetiyawa, who will now serve as Lancom Group Managing Director and ANZ CEO for Lyra Technology Group.
Optus teams up with Cisco to boost network security & protection
This month
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saas
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firewalls
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data protection
Optus and Cisco have entered a multi-year partnership to enhance network security and data protection for Optus business customers, addressing vulnerabilities in hybrid work environments.
Advent One appoints Jason Dixon as new CEO, John Twine shifts role
This month
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hyperscale
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public cloud
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partner programmes
Advent One appoints Jason Dixon as CEO, succeeding John Twine. Twine remains on the Board as Non-Executive Director. The company eyes continued growth.
Roboyo names Ignasi Peiris as automation engineering manager
This month
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digital transformation
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partner programmes
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rpa
Roboyo appoints Ignasi Peiris as Automation Engineering Manager for Australia, aiming to bolster UiPath capabilities and drive hyperautomation in the region.
Zellis launches HCM AIR with AI real-time payroll features
Last month
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partner programmes
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low-code
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ai
Zellis launches HCM AIR, integrating AI and real-time payroll to transform HR and payroll services in the UK and Ireland.
Trend Micro excels in MITRE Engenuity ATT&CK Evaluations
Last month
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advanced persistent threat protection
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partner programmes
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cybersecurity
Trend Micro excelled in the latest MITRE Engenuity ATT&CK Evaluations, achieving 100% visibility in threat detection and an 86% actionability rating.
Seclore launches professional services solution in India
Last month
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it training
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data protection
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partner programmes
Seclore launches new professional services solution in India, enhancing data security with customised consulting, advanced training, and seamless integrations.
Loyalty Now achieves ISO 27001:2022 certification
Last month
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saas
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paas
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iaas
Loyalty Now secures ISO 27001:2022 certification, bolstering its stature in B2B payment-linked offers. This milestone fortifies its security standards and global market readiness.
NTT DATA appoints Abhijit Dubey as first non-Japanese CEO
Last month
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partner programmes
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ai
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cybersecurity
NTT DATA appoints Abhijit Dubey as its first non-Japanese CEO, coinciding with a USD $30 billion merger, expanding its global footprint to USD $18 billion.
Rapid7 integrates generative AI to enhance threat detection
Last month
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advanced persistent threat protection
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soc
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partner programmes
Rapid7 unveils powerful generative AI in its Rapid7 AI Engine to revolutionise threat detection and response, enhancing their Managed Detection and Response services.
Geoff Waters named Chief Revenue Officer at Barracuda Networks
Last month
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firewalls
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it automation
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partner programmes
Geoff Waters has been hired as Chief Revenue Officer at Barracuda Networks, aiming to boost global sales, especially in the Asia-Pacific region.
IFS launches IFS Cloud 24R1 to enhance AI-driven operations
Last month
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partner programmes
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low-code
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ai
IFS launches IFS Cloud 24R1, enhancing operational effectiveness, profitability, and sustainability for asset and service-focused firms with advanced AI features.
Managing data effectively in the face of changing regulatory compliance
Fri, 24th May 2024
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advanced persistent threat protection
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digital transformation
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multi-cloud
As digital transformation accelerates, sectors like finance and healthcare grapple with increased operational risks and evolving regulatory demands, necessitating a robust data management strategy.
Exclusive: How SonicWall is staying ahead of cyber threats
Fri, 24th May 2024
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advanced persistent threat protection
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cloud security
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partner programmes
SonicWall's VP of Sales, Debasish Mukherjee, elucidates on the firm's strategic approach to proactively counter rising cyber threats with comprehensive, AI-driven solutions.
Integrity360 & Armis secure cyber partnership across EMEA
Fri, 24th May 2024
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advanced persistent threat protection
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iot
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partner programmes
Integrity360 partners with Armis to strengthen cybersecurity across Europe, enhancing digital asset visibility and threat management for multiple sectors.
Camwood, Pentaho partner to advance data analytics services
Fri, 17th May 2024
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partner programmes
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risk & compliance
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hitachi
Camwood partners with Pentaho to launch a managed services platform, enhancing data analytics and optimisation for organisations.
Salesforce partners with NTT DATA to optimise applications
Thu, 16th May 2024
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martech
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crm
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partner programmes
Salesforce has enlisted NTT DATA to streamline its applications, boosting their two-decade partnership and aiming to enhance managed services across multiple Salesforce platforms.
Global IT service industry to reach $2 trillion by 2028
Mon, 13th May 2024
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hyperscale
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public cloud
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partner programmes
Global IT service industry expenditure is set to reach $2 trillion in five years, though several obstacles may hamper growth, according to a new Forrester report.