IT support stories
47% digital workers struggle for information to be effective: Gartner
Last month
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productivity
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digital workplace
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gartner
Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.
How augmented reality technology can tackle the skills gap
Thu, 1st Dec 2022
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it training
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skills shortage
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onboarding
Prioritising the use of AR can help training and staff onboarding and offers a long-term business solution to closing skills gaps.
Green Light appoints new NZ Business Development Manager
Fri, 28th Oct 2022
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managed services
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appointments
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it support
Swaminathan is described as an accomplished professional with a well-established regional network.
Neo4j announces service delivery alliance with Deloitte
Wed, 15th Jun 2022
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network infrastructure
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network management
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data science
Neo4j has announced a service delivery alliance with Deloitte Consulting Southeast Asia for a range of services to customers within the region.
TeamViewer launches ANZ Regional office in Adelaide
Mon, 11th Apr 2022
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software
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digitalisation
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it support
TeamViewer is launching its new Australia and New Zealand office in Adelaide, coinciding with the company's 10th anniversary in the country.
Likewize acquires Optus subsidiary for $200 million and enters 15 year partnership with Optus
Wed, 29th Dec 2021
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telephony
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optus
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partnerships
One of the world's largest tech protection and support companies, Likewize, has announced it has entered into an agreement to buy 100% of Optus Insurance Services shares, a wholly-owned subsidiary of Singtel Optus, and one of Australia's largest mobile phone operators.
Sophos reveals malicious tactics of AvosLocker ransomware
Fri, 24th Dec 2021
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malware
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firewall
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ransomware
“The techniques used by AvosLocker are simple, but very clever. They ensure that the ransomware has the best chance of running in Safe Mode and allow the attackers to retain remote access to the machines throughout the attack."
Tech support scams are the number 1 phishing threat - report
Thu, 28th Oct 2021
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cybersecurity
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phishing
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email security
“Tech support scams are effective because they prey on fear, uncertainty and doubt to trick recipients into believing they face a dire cybersecurity threat."
Unplanned outages cause Kiwibank to go offline for second time in three days
Mon, 6th Sep 2021
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kiwibank
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it support
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banking industry
The latest issue comes after planned maintenance on Kiwibank’s IT systems in the early hours of Sunday morning.
90% of workers require more IT support when remote working
Sat, 27th Mar 2021
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wfh
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remote working
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it departments
The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home.
IT leaders rehash remote work tools for long-term prosperity - LogMeIn study
Thu, 11th Mar 2021
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wfh
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cybersecurity
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remote working
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders
Irish IT services company to open Auckland ops centre
Wed, 16th Oct 2019
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managed services
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jobs
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it support
Evros aims to create up to 100 IT jobs in Auckland over the next two years.
Three new AI enterprise products, services from Mist
Thu, 27th Jun 2019
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cloud services
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ai
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edge data centre
New AP uses AI to support 802.11ax, Mist Edge delivers microservices agility to the campus, and introducing AI integrated support.
The importance of closer relationships with external IT support
Mon, 23rd Jul 2018
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outsourcing
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managed services
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smb
CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
Rimini Street scores major service contract with ANZ retail giant
Mon, 15th May 2017
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db
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rimini street
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it support
Rimini Street will implement its solutions across eight brands, accounting for more than 730 retail stores.
Kiwis keen on ICT industry with top hires in tech sector
Mon, 27th Mar 2017
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ict
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developers
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seek
“The large industries hiring now reflect what we’re seeing in our economy."
23 Kiwi schools now using N4L, 700+ forecast for 2014...
Fri, 13th Dec 2013
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it services
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n4l
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it support
Today, 23 schools are using the managed network, which offers free, uncapped, high-speed internet services, content filtering and network security services to schools.