IT operations management stories

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

Tanium lands in Everest Group's new Cybersecurity Top 50 as analysts cite its AI-driven endpoint platform, growth and market momentum.

NeuBird AI expands beyond incident response with a production ops agent and Falcon engine as it secures USD $19.3 million in new funding.

NeuBird AI study finds execs and engineers sharply split on AI for incident management as alert fatigue fuels outages and burnout.

N-able widens Technology Alliance Program with Zensec and Atomatik, adding incident response services and workflow automation for managed service providers.

Cisco report finds firms are ramping up wireless budgets as AI, security pressures and staff shortages push networks into a strategic role.

Rubrik unveils Google Workspace backup service for enterprises, promising faster recovery from cyber incidents with immutable Gmail and Drive protection.

Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.

ControlUp unveils DaaS IQ for Azure Virtual Desktop, promising tighter cost controls, automated scaling and simpler management for large estates.

HPE folds AI-powered tools and expert advisory into Complete Care service as Singapore and Southeast Asian customers juggle hybrid infrastructure.

Fenix24 has turned Argos99 into a standalone SaaS platform, giving customers continuous asset visibility and dependency mapping to speed ransomware recovery.

ControlUp and Intel team up to surface hardware-level warnings in desktop monitoring, aiming to spot PC issues before staff notice them.

Adaptiva debuts Aida AI adviser to help IT and security teams query vast endpoint estates in plain English and speed up exposure management.

ControlMonkey broadens disaster recovery to Datadog, New Relic and other observability tools, giving teams versioned snapshots of dashboards and alerts.

Tanium's Autonomous IT Platform drove 235% ROI and USD $20.1 million in benefits over three years, Forrester's new study finds.

New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.

SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.

Tanium rolls out AI-driven tools to tighten endpoint governance, speed incident response and unify security, exposure and device management.

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

Forrester study finds Tanium's Autonomous IT can deliver a 235% ROI and USD $20.1 million in three-year benefits with sub-six-month payback.