IT operations management stories

HCLSoftware has introduced a BigFix Secure Resilient Operations model with Agentic AI to unify IT and security on a single cloud-native platform.

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

LogicMonitor taps SiS Technologies as Singapore distributor to drive uptake of its AI-first observability platform across Southeast Asia.

ControlUp named a 2025 Gartner Customers’ Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.

Dynatrace and ServiceNow have partnered to boost autonomous IT, combining AI to enhance automation and proactive management for enterprise IT operations.

New Relic has appointed Brian Emerson as Chief Product Officer to lead its Intelligent Observability Platform and product strategy amid AI-driven growth.

CRI Advantage has earned Elite Partner status in the ServiceNow Partner Programme, boosting its ability to deliver advanced IT service and digital transformation solutions.

ControlUp ONE has earned AWS Foundational Technical Review approval and launched on AWS Marketplace to boost secure, efficient digital employee experiences.

Hitachi Vantara's VSP One SDS is now on Microsoft Azure Marketplace, helping enterprises cut cloud storage costs and simplify hybrid cloud management.

LogicMonitor’s LM Envision platform has secured FedRAMP Moderate Authorisation, enabling use by US federal agencies for secure hybrid IT observability.

THG Fulfil has enhanced its Omega warehouse in Warrington with a 120,000-bin AutoStore system, boosting efficiency and next-day delivery cut-off to 1am.

LogicMonitor has launched Edwin AI on AWS Marketplace, enabling IT teams to automate incident management and boost operational efficiency in ITOps.

LogicMonitor marks H1 2025 with AI-powered platform enhancements, new partnerships including AWS and OpenAI, plus industry awards and FedRAMP progress.

ManageEngine has expanded its AD360 identity management platform by adding over 100 prebuilt integrations, enhancing businesses' identity governance capabilities.

LogicMonitor has unveiled new features to enhance operational efficiency in IT operations, leveraging AI to improve performance and cost-effectiveness in data centres.

Intel has unveiled its expanded Core Ultra (Series 2) AI PC portfolio, aiming to enhance global business performance with advanced processors and features.

Radix and Celanese have teamed up with Cognite to launch JO.AI, an advanced AI solution aimed at boosting productivity in asset-heavy industries.

Tata Consultancy Services has struck a multi-year deal with Air France-KLM to transition the airline's data to the cloud for enhanced operational efficiency.

MMS Group Indonesia is set to digitally transform its workforce by implementing Workday Human Capital Management, aiming to double its team in the coming year.

A recent survey reveals that 74% of civil servants are now sharing data across government departments, yet only 34% are collaborating with the private sector.