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IT operations management
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ECI launches new data collection agent for FMAudit
The DCA software application collects critical meter, performance and supply-level data from multi-function print devices for FMAudit users across APAC regions.
Gartner: Six infrastructure and ops trends for 2021
Plus, recommendations for infrastructure and operations leaders to respond to these trends and achieve optimal results in a post-pandemic environment.
Analysts note SolarWinds’ share of IT ops management market
Ranked 1st by IDC for network management software market share – 2nd, 3rd and 4th by Gartner across ITOM performance analysis categories by revenue.
Aussie company steps up to aid geographically dispersed companies
Enlighten states it has the overarching aim of helping businesses in all corners of the globe navigate the current situation through the implemention of Enlighten solutions to manage distributed workforces.
Businesses investing in DX more than ever thanks to COVID-19
"Organisations need to reexamine every part of their business for digital readiness or face consequences regardless of whether another crisis of this magnitude happens again or not.”
A/NZ healthcare organisation chooses Nintex to improve operations
Nintex has announced the Royal Australian and New Zealand College of Obstetricians and Gynaecologists (RANZCOG) has chosen the Nintex Process Platform as part of its broader member engagement strategy.
Malwarebytes launches cloud platform designed for SMBs
Malwarebytes launches Malwarebytes Nebula, a new cloud platform with specific enterprise features but designed for small to medium businesses.
SolarWinds extends support for database management with new DPM offering
SolarWinds has added a Database Performance Monitor (DPM) to its IT operations management (ITOM) portfolio. This follows the acquisition of VividCortex in December 2019 by SolarWinds.
The rise of SaaS in achieving operational excellence
SaaS helps to achieve associated behaviour changes in the business by fostering a culture of innovation, agility, with systems always-on and accessible anywhere, Enlighten says.
Verizon rolls out new field service management solution
“Verizon Connect Field Service Dispatch provides a simplified approach to managing drivers, technicians and jobs. This enables customers to streamline business processes, efficiently schedule jobs and improve customer service - all from one pane of glass.”
Splunk in the wild: the ‘data to everything’ platform in action
With a platform offering that professes to ‘do everything with your data’, Splunk’s solutions come alive in its use cases and with customers who are taking the technology and using it to solve specific pain points or to extend capabilities.
Wipro partners with Moogsoft to deliver AIOps
“The combined might of Moogsoft and Wipro will transform the economics of IT."
Why E-commerce is driving the need for faster field operations - Zebra
Zebra announced the results of its latest vision study on the future of field operations.
Gartner’s ten 2019 trends for infrastructure and operations
As IT infrastructure and operations take an continually growing role in the IT ecosystem, Gartner highlights what to prepare for in the year ahead.
Gartner reveals top trends impacting infrastructure and operations in 2018
Outside forces will shape IT’s journey towards a digital infrastructure.
Large investment ahead for ITOM services as DX and IOT drive demand
Investment in IT operations management tools is climbing, with Gartner forecasting increased demand from enterprises for managed ITOM and ITOMaaS.